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Book 1 Chapter 5
| Question | Answer |
|---|---|
| What cannot be imposed but results from cooperation by sgts and PO | problem solving |
| What type of leadership encourages enthusiasm for change, can be applied at every level of the org, and provides an understanding of training and progressive leadership fundamentals | situational |
| Who are in a pivotal position to encourage problem solving policing | sgt |
| How much time do sgt spend face to face w/OFF | 11% |
| Poor supervision and limited off contact lead to | inadequete performance |
| Who sometimes emphasize paperwork rather than leadership | sgt |
| The selection of a ______ sgt is the starting point for improving supervision | well motivated |
| The sgt should be a proactive leader concerned w/ ____leadership and her primary role to ____and ______ | direct; teach; direct |
| A sgt 3 essential areas of competence include | experience, expertise, and training/education |
| First line SUP lead primarily through their | human relation skills AND knowledge of OFF role requirements |
| The quality of service to the community is directly linked to the quality of ______ | supervision |
| What type of leadership does not bind the leader and follower together in a mutual pursuit of a higher purpose | transactional |
| What type of leadership sets the example and provides training and guidance, raises the level of human conduct and ethical aspirations of follower an dled | transforming |
| Motivating personnel begins with what type of leadership | proactive |
| SUP attain organizational goals through ______ police personnel, meet individual needs through ______, and cope w/changing goals and needs | line and staff, appropriate supervision |
| The key to understanding the concept of leadership is to look at it as an ______ _______ | influence process |
| What are the 4 factors that police SUP are concerned with | the leader, follower, communication, situation |
| What type of communication is essential for accomplishing the tasks that support the mission | effective 2 way communication |
| What type of leadership focues on the key situational variables of the leader and the follower | situational |
| What is the behavior of a leader in influencing others called | leadership style |
| The most effective leadership depends upon the ______ of the followers | readiness |
| What are 2 major behavior types | task and relationship |
| Behavior that describes the extent to which leaders clarify the duties and responsibilities of groups or individuals | task behavior |
| Behavior that describes the extent to which leaders effectively communicate | relationship behavior |
| M- What do excellent SUP pay attention to | detail, delegating tasks, follow-up, objectives |
| *What is the rel btwn 2 or more people in which 1 attempts to influence the other towards attainment of a goal called | proactive leadership |
| Which type of leadership contends that there is no one best way to influence people | situational |
| Situational leadership concept based on interplay of what 3 things | task behavior, relationship behavior, readiness level of follower |
| What must be done to maximize the relationship bwtn leader and follower | clarify tasks or mission |
| Is readiness a personality trait | no |
| The extent to which a follower can or will accomplish a specific task | readiness |
| What are the two components to readiness | ability and willingness |
| Describes the knowledge, experience, and skill an individual or group brings to a particular task or activity | ability |
| Defines the extent to which an individual or group has the confidence, commitment, and motivation to accomplish a specifc task | willingness |
| The more willing a person is the greater the improvement in ability and the more ability a person develops, the greater the likelihood of increased willingness | true |
| The specific combination of ability and willingness defines the ____ ____ | readiness level |
| In situational leadership who determines the the appropriate leader behavior | follower |
| Who developed the situational leadership model | paul hershey, situational selling |
| Situational leadership is based on the premise that there is no one way to _______ | lead |
| 1-What must be developed to assess individual readiness | well formulated task statement |
| 1-What presents a clearly defined and measurable performance standards for the task | task statement |
| What is the main factor which influences which leadership style is appropriate in which situation | readiness level of subordinate |
| The transition from leader directed to self directed may result in ____ and _____ | apprehension and insecurity |
| Problem solving policing cannot be imposed but results from cooperation btwn ______ and police officers | sgt |
| A depts meaning to OFF on the street and citizens in the comm directly results from what _____ are and do | sgt |
| Transforming leadership occurs when one of more persons engage w/others in such a way that leaders and followers..... | raise one another to higher levels of motivation and morality |
| The skilled SUP re-evaluates the planning process and pays particular attention to | Murphys law |
| Situational leaders contends that there is no one best way to ____ people | influence |
| Situational leadership focuses on 2 major behavioral types of the leader which are | task and relationship |
| In situational leadership it if the ____which determines the appropriate leader behavior | follower |
| When a leader behavior is used appropriately w/ its corresponding level of readiness, it is termed | high probability match |
| Leader behavior where: Share ideas and facilitate decision making | Participating |
| Leader behavior where: Turn over responsibility for decisions and implementation | Delegating |
| Leader behavior where: Explain decisions and provide opportunity for clarification | Selling |
| Leader behavior where: Provides specific instructions and closely supervise perfoirmance | Telling |
| Which leader behavior is low in relationship and low in task behavior. Called S? | delegating; S4 |
| Which leader behavior is high in relationship and low in task. Called S? | participating; S3 |
| Which follower readiness is able and willing | R4 |
| Which follower readiness is unable but willing | R2 |
| 1- What are six words to define task oriented behavior | goal setting, organizing, directing, controlling, and supervision |
| M- What are 4 words to define socio-emotional behavior | active listening, communication, and feedback |
| Which leadership style has the highest probability of being effective | delegating |
| M- What are the basic skills to be effective | diagnostic ability, adaptability, flexibility, and ability to apply correct leadership style (DAFA) |
| What kind of leadership is essential to the problem solving policing | situational leadership |
| What gives officers the freedom to experiment with new approaches | problem solving process |
| *Sgt enable police forces to achieve | Accountability and Performance objectives |
| 2-Situational leadership provides an understanding of | Training and Progressive Leadership Fundamentals |
| *To be a successful SUP SGT must manage ___ ____ and be a productive force within the agency | social change |
| A general understanding of ____ _____ and a clear understanding of one's _____ are necessary for successful leadership | human nature; subordinates |
| 1-Appropriate leadership requires clear _____ and _____ | analysis; judgment |
| Who determine as a group how much personal power a leader has | followers |
| _____also suggests self confidence. _______ suggests regressive performance | willingness; unwilligness |
| Who expanded the continuum of follower readiness to include behavioral indicators of the ___ ____ ____ | four readiness levels |
| Which readiness level where the follower has the ability to perform the task but is insecure or apprehensive about doing it alone | R3 |
| Task behavior uses ____ way communication. Relationship behavior uses ____ way communication | 1; 2 |
| What is a positive force generator when dealing with OFF learning a new task | optimism |
| Frustrated police personnel can lead to _____ productivity | negative |
| "A great leader is one who knows the way goes the way and shows the way" | John Maxwell |
| Which readiness level where the follower lacks ability but is confident as long as the leader provides guidance | R2 |
| At what levels is shift from leader directed to self directed behavior | R2 to R3 |
| Is readiness level a general reflection of overall ability or willingness | no |
Created by:
gblackwe