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Question | Answer |
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Telling your friends family, personal provider, dentist, and ophthalmologist that you are looking for a position in health care is called: networking references professionalism,critiquing | networking |
Summarizing employment is acceptable on a resume if it is prior to how many years ago?1, 5,10,or 15 year(s) | 10 years |
the type of resume that should be developed by someone who is just starting a career and has little experience us a(n): targeted resume, chronological resume, functional resume, or objective resume | targeted resume |
Poise includes such things as: a) skill level, b)confidence and appearance, c) a and b, d) none of the above | confidence and appearance |
Providing a second opportunity to express your interest in an organization and a position may be done with a : a)cover let b) recommendation letterm c) follow-up letter, d) strategic letter | follow-up letter |
Your attitude is reflected in how you react to: a)taking direction b) seeking excellence or doing just enough to get by c) assuming responsibility for your actions and considering your problms not to be someone else's fault, d) all of the above | all of the above |
Some examples of transferable skills are a) leadership b) communication, c) keyboarding, d) drawing blood | Leadership, communication, and keyboarding |
When using someone as a reference, you should: a)always ask permission first before the name is printed on the reference list, b) use your relatives, c) verify correct spelling, title, place of employment and position, and telephone number, d) a and c | a and c : always ask permission first before the name is printed on the reference list and verify correct spelling m titlem place of employment and position and telephone number |
Circle the top errors found with resumes a) typographical and grammatical errors, b) not mentioning jobs having transferable skills, c) using the same resume for all job applications d)Listing your credentials | A B and C |
During the interview, it is not appropriate to ask: | about salary, sick leave, benefits, or vacation |
A person with integrity a)is reliable b) maintains high standards c) is honest and dependable d) all of the above | All of the above |
Which of the following traits or characteristics would not be considered desirable in a medical assistant? a) initiative b) a self-serving attitude c) dependability d)empathy e)tactfulness | A self-serving attitude |
Which of the following would convey a "professional appearance" to the patient? a) clean uniform b) shoes that follow institutional guidelines c) name tag worn on the uniform d) all of the above | All of the above |
Which of the following would be considered unprofessional? a) hair pulled back and away from the face b) clean and trimmed fingernails c) chewing gum while working d) good hygiene | chewing gum while working |
This is the type of regulation for health care providers that is legislated by each state and mandated to perform duties? a) Registration b) Licensure, c) Certification, d) both B and C | Licensure |
which of the following is a mandatory form of credential? a) Regulation, b ) Licensure c) Certification d) Registration e)Accreditation | Licensure |
A term that signifies that one has fulfilled the necessary requirements of a specific organization to perform specific tasks; usually accomplished through some form of testing. a)Certification b)Licensure c) Registration, d) Accreditation | Certification |
What type of consent is necessary in order to share information about a patient to another individual? a) verbal consent b) informed consent c) written consent d) all of the above | Written consent |
The term that means the ability to put yourself in another person's shoes. a) Compassion b) Integrity c)Empathy d) Initiative | Empathy |
The term that means to be reliable or trustworthy is: a) initiative b) dependability c) tactful d) all of the above | Dependability |
Has good written and oral communication skills, looks and acts professional at all times, is aware of the scope of practice and stays within the legal boundaries and assists the provider in all areas of the ambulatory care setting | Best describes the professional medical assistant |
Good medical assistants portray their professional attitude by: a)discuss their personal lives at work b) talking about personal problems with coworkers c)reminding their providers that they only work d) help patients in a friendly and empathetic manner | Helping patients in a friendly and empathetic manner |
To become involved with their professional organization, medical assistants could: a)attend local chapter meetings b) attend a national conference c) join their national organization d) offer to serve on a local state, or national committee | All of them a b, c and d |
A system of values that each individual has that determines perceptions of right and wrong is called: a)laws b)ethics c) attributes d) attitudes | Ethics |
Stepping into a patient's place, discovering what the patient is experiencing , then recognizing and identifying with those feelings is a) sympathy b)association c)flexibility, d) empathy | Empathy |
which of the following contribute to a professional appearance: a) good nutrition and exercise b)Healthy looking skin, teeth and nails c) daily showering and use of deodorant d)all of the above | all of these answers |
Courses in a professional medical assisting program include a complement of general knowledge classes such as anatomy and physiology and: a) assisting with minor surgery b)CPR c) medical terminology d) computer applications | Medical terminology |
The type of regulation for health are providers that is legislated by each state and is mandatory in order to practice is: a) licensure b) registration c) certification d) A and C | Licensure |
In the ambulatory care setting the medical assistant may prefer what tasks? a)educating patients b) administration such as coding and billing c) performing various laboratory tests d) all of the above | All of the above |
The specialty that is based on the belief that the cause of disease is violation of nature's laws is called: a)chiropractic b) osteopathy c) podiatry, d) naturopathy | Naturopathy |
A branch of the healing arts that fives special attention to the physiologic and biochemical aspects of the body's structure, including manipulation of the spine is: a) acupuncture b) chiropractic c) massage d) oriental medicine | Chiropractic |
In order to practice medicine, a physician must: a) go to college b) pay a fee c)take online courses d) obtain a license to practice from a state or jurisdiction of the U.S. | Obtain a license to practice from a state or jurisdiction of the US |
Another name of the organization where providers network to offer discounts to employees and other purchasers of health insurance is: a) IPA b) HMO c) PPO d) group practice | PPO |
Another term for assessing the patient's needs is: a) screening b) prescribing c)taking vital signs d) monitoring | Screening |
Which of the following is not part of communication? a) Speech b) Facial expression c) Gestures d) Attitude e)Body positioning | Attitude |
Which is the most basic need in Maslow's hierarchy? a)Food b) Safety c) Status and self-esteem d) Need for knowledge e) Self-atualization | Food |