1. In a multicultural world, what type of language must a protection officer use to gain the trust of their audience? a. Invasive b. Inclusive c. Inquisitive d. Terse

a protection officer use to gain the trust of their audience? a. Invasive b. Inclusive● c. Inquisitive d. Terse

2. The protection officer’s ability to effectively communicate will also be enhanced by ________ a. Active b. Effective c. Selective d. All of the above

a. Active● b. Effective c. Selective d. All of the above

4.Future police type of society being policed-the _______, _______, ______ a. Situational, intellectual, and familial b. Ethical, political, and multicultural c. Legal societal, and personal d. Social, economic, and political

a. Situational, intellectual, and familial b. Ethical, political, and multicultural c. Legal societal, and personal d. Social, economic, and political●

7. There is, however, a ____________ ceiling that prevents them from being promoted beyond a certain level. a. Raised b. Glass c. Plastic d. Acoustic

a. Raised b. Glass● c. Plastic d. Acoustic

9. Racial profiling in retail is counterproductive as it: a. May alienate customers who belong to the group being watched b. Take the loss prevention agent’s attention away from actual thieves c. May result in civil litigation d. All of the above

a. May alienate customers who belong to the group being watched b. Take the loss prevention agent’s attention away from actual thieves c. May result in civil litigation d. All of the above●

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CPO Study Guide

Chapter 41

Question	Answer
1. In a multicultural world, what type of language must a protection officer use to gain the trust of their audience? a. Invasive b. Inclusive c. Inquisitive d. Terse	a protection officer use to gain the trust of their audience? a. Invasive b. Inclusive● c. Inquisitive d. Terse
2. The protection officer’s ability to effectively communicate will also be enhanced by ________ a. Active b. Effective c. Selective d. All of the above	a. Active● b. Effective c. Selective d. All of the above
3. In a multicultural world, leadership ability can determine if a protection officer has the aptitude and capacity to protect their customer. a. True b. False	a. True● b. False
4.Future police type of society being policed-the _______, _______, ______ a. Situational, intellectual, and familial b. Ethical, political, and multicultural c. Legal societal, and personal d. Social, economic, and political	a. Situational, intellectual, and familial b. Ethical, political, and multicultural c. Legal societal, and personal d. Social, economic, and political●
5. Globalization has grown largely due to the lowering of shipping costs. a. True b. False	a. True● b. False
6. Sexual harassment has traditionally taken the form of a hostile environment. a. True b. False	a. True● b. False
7. There is, however, a ____________ ceiling that prevents them from being promoted beyond a certain level. a. Raised b. Glass c. Plastic d. Acoustic	a. Raised b. Glass● c. Plastic d. Acoustic
8. The first female investigator was Kate Warne. a. True b. False	a. True● b. False
9. Racial profiling in retail is counterproductive as it: a. May alienate customers who belong to the group being watched b. Take the loss prevention agent’s attention away from actual thieves c. May result in civil litigation d. All of the above	a. May alienate customers who belong to the group being watched b. Take the loss prevention agent’s attention away from actual thieves c. May result in civil litigation d. All of the above●
10. Supply chain security is a rapidly growing area for both corporations and government. a. True b. False	a. True● b. False

Created by: dagger9701

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