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CPO Study Guide

Chapter 33

QuestionAnswer
1. When an incident or crime occurs, the responding protection officer is expected to protect the scene until investigators arrive. a. True b. False a. True● b. False
2. It is important that a protection officer understands the importance of statements, whether written or verbal. a. True b. False a. True● b. False
3. Interviewing people is not the best way to gather information as there are many other more effective methods and resources a. True b. False a. True b. False●
4. Nonverbal communication is the most commonly understood form of interviewing. a. True b. False a. True b. False●
5. Tension will often cause speech to become more rapid and stammered sometimes____________ times the normal speed. a. 1-2 times b. 2-3 times c. 5-6 times d. 10 times a. 1-2 times b. 2-3 times● c. 5-6 times d. 10 times
6. Avoid close-ended questions that will typically require a simple “yes” or “no” response. a. True b. False a. True● b. False
7. Guidelines for written statements may include: a. Use lines paper and write margin to margin b. Text should flow into additional pages (if necessary) c. If corrections are required, draw a line d. All of the above a. Use lines paper and write margin to margin b. Text should flow into additional pages (if necessary) c. If corrections are required, draw a line d. All of the above●
8. Deception can take additional forms other than what some may immediately think is a lie or untruthful statement. a. True b. False a. True● b. False
9. When the protection officer concludes the interview they should make detailes notes of the following: a. Name of the interviewee b. Contact details c. Identification d. All of the above a. Name of the interviewee b. Contact details c. Identification d. All of the above●
10. The protection officer should continue with a professional demeanor when dealing with: a. Witness b. Victims c. Persons of interest d. All the above a. Witness b. Victims c. Persons of interest d. All the above●
Created by: dagger9701
 

 



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