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IT 122 Chapter 12

QuestionAnswer
As a PC support technician, you can expect to be faced with installing Windows in a variety of situations. True
The retail version costs less than the OEM version, but can only be installed on a new PC for resale. False
Microsoft offers 64-bit versions for all Vista retail editions. False
Many hardware manufacturers have chosen to not produce Vista drivers for their older devices, so it’s very important to find out if your hardware will be compatible with Vista. True
Microsoft no longer supports Windows 2000, so you should never be called on to install it on a new PC. True
Upgrading to a better edition of Vista can easily be accomplished by using the ____ feature. Upgrading to a better edition of Vista can easily be accomplished by using the ____ feature.
Use a ____-bit OS if you need increased performance and your system has enough resources to support it. 64
Use ____ to find out which devices are installed in your XP system Device Manager
A ____ boot allows you to install the new OS without disturbing the old one so you can boot to either OS. dual
(n) ____ server is used to hold the setup files on a Windows CD or DVD on the network and then at each PC, you can execute the Setup program on the server. distribution
A(n) ____ installation is performed by storing the answers to installation questions in a text file or script that Windows calls an answer file. unattended
A ____ is a copy of the entire volume on which Windows is installed to another bootable media such as CDs or USB drive drive image
The Windows utility ____ is used to remove configuration settings, such as the computer name that uniquely identifies the PC sysprep.exe
For some brand-name computers, the hard drive contains a ____ partition that can be used to reinstall Windows. hidden recovery
A ____ computer is software that simulates the hardware of a physical computer. virtual
The ____ partition is the active partition of the hard drive. system
A Windows ____ is a logical group of computers and users that share resources, where administration, resources, and security on a workstation are controlled by that workstation. workgroup
A Windows domain is a type of ____ network, which is a network where resources are managed by a centralized computer. client/server
An example of a network operating system is Windows Server 2008, which controls a network using the directory database called ____. Active Directory
The ____ command is used to copy the information from the old computer to a server or removable media. scanstate
The ____ command is used to copy the information to the new computer. loadstate
Product ____ is a method used by Microsoft to prevent unlicensed use of its software so that you must purchase a Windows license for each installation of Windows. activation
During a normal Windows XP installation, setup causes the system to reboot ____ times. three
To convert a FAT32 volume to an NTFS volume, first back up all important data on the drive and then use this command at a command prompt: ____, where D: is the drive to be converted. convert D: /FS:NTFS
For an always-up broadband connection (such as cable modem or DSL), select ____ when you configure updates. Automatic
When you configure updates, if the PC doesn’t have an always-up Internet connection (such as dial-up), you might want to select ____. Notify me but don’t automatically download or install them
If Service Pack 2 or a later service pack is applied to Windows XP, you can use _________________________ to transfer Windows XP user data and preferences to Windows Vista. Windows Easy Transfer
If you are not sure if your devices will work under the OS you are upgrading to, one solution is to set up a(n) ____________________. dual boot
After the virtual machine is set up, you can click ____________________ in the console to change the hardware configuration of a machine. Settings
The ____________________ option when upgrading uses existing Windows folders and all the existing settings it can. Express Upgrade
The ____________________ option allows you to change the installation folder and the language options Custom Upgrade
Has the most limited features and is intended to be used in developing nations Windows Vista Starter
Designed for low-cost home systems that don’t require full security and networking features Windows Vista Home Basic
Includes additional features such as the Aero user interface indows Vista Home Premium
Intended for business users Windows Vista Business
The major additional security feature is BitLocker Windows Vista Enterprise
Includes every Windows Vista feature Windows Vista Ultimate
Includes additional support for digital entertainment hardware such as video recording integrated with TV input Windows XP Media Center Edition
Supports 4 GB of memory in the 32-Bit version and does not support the 64-Bit version Windows XP Home Edition
Designed for laptops. Windows XP Tablet PC
List four features offered by Windows XP Professional. A way for a user to control the computer from a remote location, called Remote Desktop A way for an administrator to manage user profiles from a server (roaming profiles) Additional security features Multilingual capabilities Support for highe
Discuss some examples of a forced clean install. To see an example of a forced “clean install,” examine the Windows XP Professional to Windows Vista Home Premium path. The clean install is necessary because Windows XP Professional has features that are not offered by Windows Vista Home Premium. The upgr
List the recommended hardware requirements for Windows Vista Home Premium, Business, Enterprise, and Ultimate editions. A processor rated at least 1 GHz, which can be a 32-bit or 64-bit processor 1 GB of RAM A video card or embedded video chip that supports DirectX 9 or higher and the Windows Display Driver Model (WDDM) 128 MB of graphics memory A 40 GB hard drive wit
List and describe the three choices you have if Windows is already installed on the hard drive and you want to install a different Windows operating sys Clean install. You can perform a clean install, overwriting the existing operating system and applications. Upgrade. If the upgrade paths allow it, you can perform an upgrade installation. You can upgrade Windows XP to Vista, or you can upgrade Windows
List four advantages NTFS offers over FAT32. NTFS uses smaller cluster sizes than FAT32, which means it makes more efficient use of disk space when storing many small files. Recall that a file is stored in whole clusters, and the unused space at the end of the last cluster, called slack, is wasted f
List what you have to do after the Vista installatio 1. Verify that you have network access. 2. Activate Windows. 3. Install updates and service packs for Windows. 4. Verify automatic updates are set as you want them. 5. Configure Vista components. 6. Install hardware. 7. Install applications
List the general directions for an XP clean install on a PC that already has an OS installed.r 1. Close any open applications. Close any boot management software or antivirus software that might be running in the background. 2. Insert the Windows XP CD in the CD drive. (If the opening window does not appear, you can start the installation by usi
Discuss how to set up a machine to dual boot. You can configure Windows XP to set up a dual boot with another operating system. Start the installation as you would for a clean install on a PC with another operating system already installed. When given the opportunity, choose to install Windows XP on
If you suspect that your BIOS are out-of-date, explain what you can try to correct this. Try flashing BIOS and then attempting the Windows installation again.
List the contents of the Windows 2000 packages. The Windows 2000 package comes with documentation and a CD. For United States distributions, the package includes a floppy disk to provide 128-bit data encryption. (This disk was not included in distributions to other countries because of laws that prohib
Created by: srentrop
 

 



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