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PC Office Apps Test
| Question | Answer |
|---|---|
| T/F The drafts folder stores all incoming email messages. | False |
| T/F E-mail messages you send at the office are private. | False |
| T/F Messages that have been sent remain in the inbox until you delete them. | False |
| T/F Names entered in the Cc text box of a message window are not visible to other message recipients. | False |
| T/F Bcc stands for blind courtesy copy. | False |
| T/F RSS stands for Really Simple Searching. | False |
| T/F The Calendar in MS Outlook defines an event as an activity that does not involve inviting other people or scheduling resources. | False |
| T/F When you create a note in Outlook, you can forward in on to a contact in outlook | True |
| T/F The quickest way to view the current date on the Calendar is to click the Today button on the Home tab, in the Go To Group | True |
| The benefits of using email include all the following, except_______. | a. You can communicate from a remote place b. you can send photos and video *C. You can send confidential information and files w/o having to worry about privacy issues. d. You will have a record of messages sent |
| The last part of an e-mail address is the _________. | service provider |
| An e-mail address from an educational institution will end in a ________. | .edu |
| A_________is a stored list of names and email addresses. | |
| One advantage of using a distribution list is that __________. | It allows you to send e-mails to a group instead of individually. |
| When composing e-mail messages it is not appropriate to use all capital letters b/c this is the e-mail equivalent of __________. | shouting |
| The message_________ contains basic information about the message, such as the recipients, date and time stamp, and the subject. | header |
| To automatically send a response back to the original sender of a message you receive, you can use the __________. | reply command |
| If the subject line of a message is not preceded by an acronym, it indicates that the message __________. | is new. |
| To send a message so that the recipients can see who else received the message you can enter the address in the _______ text box. | Cc |
| Which of the following is NOT a valid Web-based e-mail address? a. username.myorganization.org b. username@hotmail.com c. username@myschool.edu d.username@mycompany.gov | a. username.myorganization.org |
| To forward a message that you have received to someone else, you _______. | click forward, then send |
| Spam or _________, is unwanted mail that arrives from unsolicited sources. | junk e-mail |
| _________your e-mail is an easy way to categorize it. | Flagging |
| What is a type of e-mail software? | MS Outlook 2010 |
| When composing and sending email messages, you can specify options such as________. | a. specifying a future delivery date b. assigning the level of importance c. changing the security level. *D. all of the above |
| Most email programs allow you to set up an ______ response if you are not going to be able to get your email. | automatic |
| Outlook ______ shows you day at a glance, like an electronic version of a daily planner. | Today |
| Which of the following is not an option when sending invitations for a meeting in Outlook? | a. Accept b. reject c. Request D. DELETE |
| To determine how to view the mail in any folder by a particular date, click the _____ button on the inbox. | Arrange by |
| In Outlook, a message that is listed as a high priority will have a _____ icon. | exclamation point |
| ____is a format for "feeding" news or any content from web sites to your computer. | Really Simple Syndication RSS |
| TO set up outlook mail, which of the following information do you have to provide? | A. Mail server address B. Your Username C. Password D. all of above |
| ____are the Internet standard for creating and sharing virtual business cards. | VCF files |
| Click the_____ list arrow in the Options group on the ribbon when you want a sound and display to appear before the event occurs. | Reminder |
| TO enter the contact's department, profession, assistant's name, the contact's birthday, anniversary, spouse or partner's name, or even the contact's nickname you have to click the ____ button in the Show group. | Details |
| Calendar defines an _____ as an activity that does not involve inviting other people or scheduling resources. | appointment |
| _____is an Outlook module that acts as an electronic to do list. | Tasks |
| Any changes made to tasks are reflected in the ___ bar in the calendar. | Priority |
| If a contact is grouped by category, a ___ will appear next to the contact's name | color |
| To turn a note into an appointment or meeting you drag the note from the notes window to the ______button in the Navigation pane. | calendar |
| TO view all the contacts assigned to the green color , click the_______ | Categories |
| The journal can record which of the following? | a. Email from contacts b. meeting responses C. TIMELINE OF APPOINTMENTS d. all of the above |
| A brief description of the message... | message subject |
| Identifies the message as a reply message... | RE |
| Small graphic that shows how you are feeling... | emoticon |
| A way to send a message so recipients do not see others who also got the message... | Bcc |
| Unwanted mail that is sent to many addresses... | Spam |
| A way to label messages.. | Flag for followup |
| An action you can create to have outlook automatically handle messages in a certain way... | Rule |
| Shows any social media information available for a contact | People pane |
| A way to label items by level of importance.. | Priority |
| Shows an overview of all tasks and appointments. | Outlook Today |
| A way to color code items in Outlook.. | Category |
| Contains fields for name, address, and phone numbers. | Contact Card |
| Use to enter events and appointments... | Calendar |
| An area that stores one piece of information. | Field |
| A______in outlook is a convenient way to quickly jot down a remainder or an idea. | Note |
| In addition to assigning subjects, start and due dates, and descriptions to tasks, you can also assign a ______. | Priority |
| In Simple List view, to see which Tasks are due the soonest, you should group them by____.. | Due date |
| The____module in Outlook is a way to display your tasks in one convenient place. | Outlook Today |