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MGT 312
| Question | Answer |
|---|---|
| Ethics research shows that a company's profitability is enhanced by: | reputation for honesty and corporate citizenship |
| According to research cited in the text, ethics can impact more than just profitability. Ethics also can affect: | the quality of applicants |
| Codes of ethics can have a positive impact if | they are distributed to every employee |
| ethics needs to be an everyday affair, not a one-time announcement of a new ethical code that gets filed away and forgotten. To heed this advice companies | create positions and other structural mechanisms to deal with ethics |
| Encouraging free and open communication and the expression of dissenting viewpoints can improve on the job ethics by: | creating a climate in which whistle-blowing becomes unnecessary |
| Kickbacks, receiving payoffs, doctoring data, and "cooking the books" are all examples of ethics violations. What can companies do to avoid these? | Provide ethics training with examples of ethics violations relevant to employees jobs |
| Which of the following is an outdated (Theory X) assumption about people at work? | People tend to avoid responsibility and exhibit little ambition, they are interested only in security |
| Which of the following is an attribute of past managers? | Views time, effort, and rank as the criteria for compensation |
| Refers to the use of management tools and techniques in a situationally appropriate manner; avoiding the one best way mentality | Contingency approach |
| Which of the following is true about corporate social responsibility (CSR)? | It challenges corporations to go above and beyond making profits to serve the interest and needs of stakeholders |
| Which of the following refers to philanthropic responsibility? | Doing what is desired by global stakeholders |
| According to Carroll's global social responsibility pyramid, a company's ethical responsibility involves | doing what is expected by global stakeholders |
| ____ principle refers to the need for managers to act and speak in ways that benefit the welfare of the largest number of people, while trying to protect the rights of the individual | the common good |
| Which of the following research methodologies focuses on general patterns of research evidence? | Meta-analysis |
| ____ refers to the manipulation and measurement of variables in contrived situations | Laboratory study |
| ____ refers to the act of reporting unethical/illegal acts to outside third parties | whistle blowing |
| Lee Gardenswartz and Anita Rowe, a team of diversity experts, identified four layers of diversity- namely, personality, internal dimensions, external dimensions and organizational dimensions to help distinguish | how people are different from one another |
| Mia is an extroverted, honest and conscientious employee. This statement describes Mia's | personality |
| Internal dimensions | for the most part, ar not within our control |
| Employment laws require organizations to 'reasonably accommodate' employees sincerely held religious practices unless doing so would impose an undue hardship on the employer. These laws address which dimension of the layers of diversity? | external |
| The final layer of diversity includes ___ dimensions such as seniority, job title and function and work location | organizational |
| Doug describes himself on a dating website as a single investment banker from NYC who loves hiking and fishing. Here he is referring to his | external |
| Which of the following phenomena will cause the US workforce to lose the skills, knowledge, experience and relationships possessed by more than a quarter of all Americans? | The retirement of employers o f the baby boomers generation |
| Conflicting generational traits that are likely to create friction b/w people at work. For example, the --- nature of boomers is likely to conflict with the --- perspective of Millenials | workaholic and competitive, entitled and work life balance. |
| ---- account for the largest block of employees in the workforce, followed by--- | Millennas and baby boomers |
| Which of the following is true of age related workforce demographics in the US | America's workforce and population are getting older |
| Millenials, Gen X, Baby boomers and traditionalists are labels that relate to | generational differences in the aging workforce |
| According to the generational traits tabulated in the text, who among the following is most likely to own a business? | A Gen Xer |