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MOPADMIN FINAL
| Question | Answer |
|---|---|
| What member of the healthcare team typically discusses abnormal test results or serious health conditions with patients and their families | Provider |
| Which method of scheduling is designed to keep a continuous flow of patients coming through the office | Streaming |
| In most employment situations an evaluation of work performance is made on a ____basis | Annual |
| What type of check is paid directly from a checking account via the internet | Electronic |
| This type of accounting system automatically updates records as information is entered into the system | Computerized |
| When should pt be giving a receipt | When they make any form of payment |
| When a professional discount is given who must authorize it | Physician |
| When you realize a pt is going to have a longer that normal wait what should you do | Notify and tactfully offer to reschedule |
| Participating in a conversation with another person by repeating words or phrases or by giving approving or disapproving nods is considered what | Active listening |
| What does bioethics typically focus on | Focuses on the ethics of Life and death |
| What are ICD-9 descriptive of | Presenting disease or condition |
| When must any new, revised, and deleted codes be implemented by every year | Jan 1st |
| What is informed consent | Knowing the procedure, risk and outcomes of the treatment before committing to it |
| When looking at the MICR numbers on a check, the second series of numbers identify what | Account |
| What is an entry on a day sheet called | Journalizing |
| What is the correct way to write the numerical amount $10.21 as written amount | 10 and 21/100 |
| When sorting currency how should bills be stacked | Portrait side up, in order from highest to lowest denominations |
| What terms refers to the values by which an organization conducts its business | Organizations ethics |
| What is the single most admired characteristic in a leader according to studies | Honesty |
| What is the process of creating a genetically identical copy of a human | Cloning |
| When a pt calls with a medical question what should the MA do | Document the pt information and relay it to the dr for review |
| Why is documenting pt education important | Protects against or minimizes liability |
| When documenting a telephone call why is it important to include your name or initals | So the physician knows who to ask if he has any questions |
| When using a paper scheduling, and a pt calls at the last minute to cancel an appointment what should the MA do to the original entry | Draw a single line through it |
| In managed care, the insurance typically requires pt to obtain what if they need to see a specialist | a Referral |
| Who makes the services on an encounter form | Provider |
| What will happen if a third party payer is reviewing medical records and a procedure was never documented | It never happened |
| What is the name of the form filled out providers that list the procedures performed in the office | Encounter form |
| When cash is received in the office and cannot be deposited where should it be stored | Out of sight in a secured location |
| If a mistake is made when writing a check what must be written on it | VOID |
| Who should voided checks be saved for | The practice auditors |
| What phrase must be included on a check to make it negotiable | Paid to the Order of |
| This type of endorsement states "pay to the order of" | Special |
| What is a pt ledger card | Individual record of all charges/payments made to a particular pt |
| When scheduling a hospital admission for a pt what needs to be included | PT Name, DOB, Pre-Auth #, Ins. Info, Reason or Admission, When Dr will visit |
| When should a charge slip be prepared and attached to a pt chart | When the pt arrives |
| Once you isolate the main term from the providers statement where should it be looked up | Index |
| What is autonomy | PT right to make decisions concerning their own healthcare |
| A person who works with pts who have hearing and balance disorders | Audiologist |
| A person that assists pts in regulating their diets | Dietician |
| This person creates images of structures within the body using sound waves instead of x-rays | Sonographer |
| This person assists the surgeon and surgical team before, during, and after a procedure | Surgical technologist |
| This person administers emergency care to victims with n acute illness or injury | Emergency Medical technician EMT |
| This person evaluates, teats, diagnoses movement disorders in pt with musculoskeletal injuries and illness | Physical therapist |
| This person creates a billing statement listing all charges a pt has incurred for services rendered and sends the bill to the pt , insurance company or attorney | Medical biller |
| This person uses an alphanumeric coding system for diagnoses and procedures in a manner that results in the maximum reimbursement for the provider and fewer fees billed to the pt | Medical coder |
| Party to whom charges are brought | Defendant |
| The underlying principle used to establish whether the injured party can collect for damages in a case centered on negligence | Standard of Care |
| Established to aid dependents of active service personnel, retired personnel, and their dependents, as well as dependents of service personnel who died on active duty | TRICARE |
| When a healthcare provider is paid a fixed amount per member per month whether the pt is seen or not | Capitation |
| Being polite and well mannered | Couteous |
| Being detailed and making certain that the information is correct | Accurate |
| Person found guilty of this crime can be punished by death or more than one year in jail | Felony |
| System of rules, usually enforced thru a collection of institutions commonly recognized as having the authority to do so | Laws |
| Being reliable and responsible | Dependable |
| Standard of Proof in a civil case | Preponderance of evidence |
| Person found guilty of this crime can be imprisoned for no more than 1 year | Misdemeanor |
| Specified amount the insured must pay toward the charge for professional services rendered at the time of service | Copayment |
| Established for spouses and dependents of veterans who have total, permanent, service connected disabilities | CHAMPVA |
| Being Trustworthy and well mannered | Honest |
| Type of laws created by courts | Case law |
| This person performs procedures of treatment that maintains or improve the ventilator function of the respiratory tract in pt | Respiratory Therapist |
| Assist licensed pharmacists in preparing medications for pt and in certain cases, administering the medicine | Pharmacy Technician |
| States that laws created by congress apply to everyone in the US | Supremacy Clause |
| Authorization by signature for a pt for payment to be paid directly to the physician for his services | Assignment of benefits |
| Insurance offered to all employees from the employer | Group insurance |
| Acting calm when thing dont necessarily go as planned | Patience |
| The party bringing the charges | Plantiff |
| Showing regard for others even if you disagree with the message | Respectful |
| Being prudent and conscious, especially in regard to speech | Confidential |
| Standard of proof in a criminal case | Beyond a reasonable doubt |
| Procedure used by employers to avoid duplication of payment of claims when a pt has more than one policy | Coordination of benifits |
| Date when Insurance policy goes into effect | Effective date |
| Predetermined amount that the insured must pay each year before the insurance company will pay for an accident or illness | Deductible |
| Group insurance that entitles members to services provided by participating hospitals, clinics and physicians | Health Maintenance Organization |
| Showing ambition | Initiative |
| Health insurance for on the job injury or illness | Workers Compensation |
| Health insurance for the elderly, disabled, and end stage renal cancer | Medicare |
Created by:
RCR4