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Communications final
chapters 7-12
| Question | Answer |
|---|---|
| Which of the following is NOT a cue associated with lying? | Slurring of words |
| When the verbal and nonverbal messages contradict, we tend to put more faith in the verbal. | False |
| In what stage of quasi-courtship behavior are we engaged when we move closer to someone, adopt an open body posture, and make eye contact? | Appeals to invitation |
| English speakers tend to use nonverbal illustrators at the beginning of clauses and phrases. | True |
| Which function is involved when our eye contact reveals our emotions to others? | Expressive |
| The more at ease you are sharing silence in a relationship, the more comfortable you are together. | True |
| What is the study of personal space and the meaning of distance in our interpersonal relationships called? | Proxemics |
| Oftentimes, a student will sit in the same seat all semester and may become upset if someone else takes his or her seat. This behavior reflects which category of nonverbal behavior? | Territoriality |
| High-status individuals usually have less space around them. | False |
| Extroverted individuals tend to be better at interpreting nonverbal messages than shy individuals. | True |
| Research suggests that facial expressions are contagious, meaning that when other people smile, we smile, and when they frown, we frown. | True |
| President Nixon visited Latin America on a goodwill tour. As he exited the plane he gave the A-OK sign. Of which difficulty in interpreting nonverbal behavior should President Nixon been more aware? | Nonverbal interpretation is culture-based. |
| Each of the following statements about interpersonal conflict is true EXCEPT: | Conflict occurs when there are too few resources to accomplish the goals of the people in conflict. |
| Clarifying your goals in a conflict is what really matters; it is better to let your partner manage his or her own goals. | False |
| Because conflict is a single act and not a process, prior conditions have nothing to do with a current conflict. | False |
| The follow-up stage of conflict involves all of the following EXCEPT: | Changing the frame |
| What kind of conflict do inflexibility and a win-lose perspective characterize? | Destructive conflict |
| Alistair's friend Ivana is going to go to a baseball game tonight and has asked him to go along. He feels torn in two directions and wants to do the game AND wants to stay home. This is an example of which of the following? | Dialectical tension |
| We should do everything we can to eliminate conflict from our relationships. | False |
| All of the following are one of the three categories into which Miller and Steinberg say all conflicts fit EXCEPT: | instrumental conflict |
| Where does competition fit on the scales of concern for self and concern for others? | high concern for self, low concern for others |
| Avoidance represents which of the following approaches to conflict? | lose-lose |
| The compromise style is called "a lose/win-lose/win" approach to conflict. | True |
| An emotional outburst is not only cathartic, but it may force the other to engage in meaningful conflict resolution. | False |
| Scott is angry with Al, but he isn't sure why. He is, therefore, having difficulty managing his anger. Scott needs to realize that understanding what's behind his anger can help him manage it. | True |
| Gunny-sacking is | Dredging up old problems and issues from the past. |
| Rob is extremely angry with Beth about something he heard she said about him to a mutual friend. Before approaching Beth, Rob asks himself whether coming on strong with Beth will be a good idea. Rob is engaging in | Self-talk |
| When using effective listening, sometimes the best thing to do after describing the conflict-producing events is simply to wait for a response. | True |
| The goal of managing conflict is as much about managing relationship issues as it is about solving problems. | True |
| The concept of face refers to the self-image or self-respect that you and your partner seek to maintain. | True |
| Being ___________ means that each partner relies fairly equally on the other to meet needs. | Interdependent |
| The degree to which relational partners mutually confirm, value, and accept each other's sense of self is known as which of the following? | Interpersonal intimacy |
| Steven and Sean have been friends for a long time, but it is clear that Steven likes to be in charge and Sean prefers to go along. Which of the following type of relationship best characterizes their friendship? | Complementary |
| In their relationship, Ida and Harold tend to share power and that power tends to shift back and forth between them, depending on situations. This type of relationship is known as a parallel relationship. | True |
| Intelligence is a more important predictor of initial attraction in eventual romantic relationships than in friendships. | True |
| Similarity of interests and leisure activities appear more important in same-sex friendships than in opposite-sex friendships. | True |
| Complementary needs refers to | When each partner contributes something to the relationship that the other wants or needs. |
| Rory has realized that she and Boothe seem to increasingly find fault with one another and engage in coercive conflict. She and Boothe are at which stage of relationship de-escalation? | Turmoil or stagnation |
| According to social exchange theory, which of the following best explains why Sylvia continues to be friends with Sarah? | Cumulative rewards |
| Which of the dialectical tensions was found to be the most important in the study of married couples reported in your textbook? | Openness versus closedness |
| Disclosing information about yourself will guarantee that your relationship will become intimate. | False |
| The reciprocal nature of self-disclosure is called the ___________ effect. | Dyadic |
| Self-disclosure is important because it is risk-free and helps us get to know someone else. | False |
| All of the following are typical types of accounts EXCEPT: | Answers |
| In essence, we forgive others for a failure event when | It is in our own best interest to do so. |
| One study reported in your textbook suggests that people who are in long-distance relationships can maintain relationships similar to those between people who are geographically close, as long as they are able to get together at least | Once a week. |
| Embellishment or exaggeration is an example of deception by omission. | False |
| The two general categories of reasons people are deceptive are | altruistic and self-serving. |
| Baldfaced lies are outright falsifications of information intended to deceive the listener and impact the behavior of those who hear them more than white lies or exaggeration. | True |
| Research on messages that hurt, conducted by Vangelisti and Crumley, found all of the following EXCEPT: | People are more hurt by messages from nonfamily members than from family members. |
| When Carol laughed at Cynthia's insult, "You're such a brat!," Carol's reaction to this message is an example of an acquiescent response. | False |
| Researchers Vangelisti and Crumley found that, in general, informative messages that invoke pain, such as "I don't love you anymore," have less of a negative impact than an accusation or comment about someone's abilities. | True |
| The reasons for evoking jealousy in a relationship include relational | Rewards and relational revenge. |
| Obsessive relational intrusion is marked by such behaviors as unregulated self-disclosing, arranging coincidental meetings, and expressing a desire for physical contact. | True |
| Relational violence includes violent acts and physical abuse, but does not include aggressiveness, threats. | False |
| If all four signs of communication behaviors that indicate increasing problems in a marriage are consistently present, the chance a couple will eventually divorce is __________ percent. | 94% |
| Each of the following is identified as one of the paths a relationship takes to dissolution EXCEPT: | Unplanned extinction |
| In this stage of the ending of a relationship, one or both partners use a public story that they can share with others about what happened. | Grave-dressing |
| De-escalation is an indirect termination strategy. | False |
| In her list of strategies to help address the grief and loss of nonmarital breakups, Weber's last item is: | Be ready for further punishment, or maybe reward. |
| If we maintain our best friendships from high school, our likelihood of forming new best friends in college is reduced. | True |
| Among adolescents, boys are more likely to join either socially acceptable groups or socially unacceptable groups, while girls are more likely to develop intimate relationships with one or two good friends. | True |
| Which friendships are most important for honing our skills for successful romantic relationships? | Young Adult |
| Which of the following is TRUE? | Men report having more best friends than women. |
| Although people make new friends during their late adulthood, they value their long-established friendships the most. | True |
| In one study, psychotherapist Lillian Rubin found that men seemed to gain more from their friendships with women than women did from men. | True |
| Which of the four factors that have been identified that specifically affect the development of intercultural friendships occurs as partners move from acquaintanceship to friendship? | Cultural similarities |
| Which of the following factors has NOT been found to specifically affect the development of intercultural friendships? | IQ |
| The triangular theory of love posits that all loving relationships can be described according to three dimensions: intimacy, compatibility, and passion. | False |
| Passion plus commitment leads to | The lupus form of love |
| Which of the following love types is based on a spiritual ideal of love? | Agape |
| Our friendships involve one-way assistance at what age? | Ages 4-9 |
| What is an initiation norm? | A ritualistic and scripted initial interaction |
| Individuals who use many affinity-seeking strategies are more likely to be perceived as likeable. | True |
| What are affinity-seeking strategies? | Strategies that we use to try to increase someone's attraction to us |
| A nuclear family is another name for a __________ family. | Natural |
| Bill is the biological son of Ed and Marilyn, who divorced when Bill was three years old. For two years, Bill and Marilyn lived alone. Then, when Bill was five, Bill and Marilyn moved in to Jeff's home. In order, Bill's family type changed from | Natural to single-parent to blended. |
| Regardless of the current status of your family, you have only one family of origin. | False |
| The three basic dimensions of the circumplex model of family interaction are | Adaptability, cohesion, and communication. |
| The level of conformity is the degree to which the family emphasizes embracing the same values, attitudes, and beliefs. | True |
| Brian's family has a low orientation toward both conversation and conformity, thus they are termed a __________ family. | Laissez-faire |
| Dale and Donna argue occasionally, but generally like spending time together and are comfortable meeting each other's needs. The type of marriage relationship they have is most like which of the following? | Traditional |
| Patty and Rod have been married for sixteen years. Sometimes they have a hard time matching their schedules because of their varied interests. Which type of married couple are Patty and Rod most like? | Independent |
| Only children have fewer friends than children with siblings. | False |
| Which of the following is NOT a value or function of workplace friendships? | Better overall health |
| Employees who describe more person-centered communication (PCC) by their boss also report stronger leader-member relationships and higher job satisfaction. | True |
| What kind of communication is involved when information flows from those higher up in an organization to those of lower rank? | Downward |
| According to leader-member exchange theory, which of the following relationship types is less formal and is characterized by free-flowing information? | Leadership relationships |
| Sam and Woody are both bartenders at a local tavern. The communication between them would be considered outward. | False |
| Pierre, of the marketing department, needs to talk with Francine, from research and development, in order to complete his marketing plan. What kind of communication is involved when coworkers at the same level of the organization exchange information? | Horizontal communication |