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CIS 2050 Chapter 12
| Question | Answer |
|---|---|
| business intelligence (BI) | a broad category of applications, technologies, and processes for gathering, sorting, accessing, and analyzing data to help business users make better decisions |
| corporate performance management (CPM) | the area of business intelligence involved with monitoring and managing an organization's performance, according to key performance indicators (KPIs) such as revenue, return on investment (ROI), overhead, and operational costs |
| dashboard | a BI applications that provides rapid access to timely information and direct access to management reports |
| data mining | the process of searching for valuable business information in a large database, data warehouse, or data mart |
| decision | a choice that individuals and groups make among two or more alternatives |
| decision support systems (DSSs) | BI systems that combine models and data in an attempt to solve semistructured and some unstructured problems with extensive user involvement |
| geographic information system (GIS) | a computer-based system for capturing, integrating, manipulating, and displaying data using digitized maps |
| management | a process by which organizational goals are achieved through the use of resources |
| model | a simplified representation, or abstraction, of reality |
| multidimensional data analysis or online analytical processing (OLAP) | a set of capabilities for "slicing and dicing" data using dimensions and measures associated with the data |
| productivity | the ration between the inputs to a process and the outputs from the process |
| reality mining | allows analysts to extract info from the usage patterns of mobile phones and other wireless devices |