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Comm 101 Exam 2
Chapters 10
| Term | Definition |
|---|---|
| Small Group | 3-15 people who share a common purpose, feel a sense of belonging to the group, and exert influence on one another |
| Team | a coordinated group of people organized to work together to achieve specific common goals |
| Characteristics of a Team | Teams develop clearly defined responsibilities for team members, have clearly defined rules for team operation, develop clear goals, and develop a way of coordinating their efforts |
| When NOT to collaborate | when the group or team has limited time, when an expert already has the answer, when the info is available from other research sources, or when the group or team is entrenched in unmanageable conflict |
| Primary groups defn and types | exist to fulfill basic human needs (ex. family). Family group or social group (to enjoy the company of others) |
| Secondary groups defn and types | to accomplish a specific task or goal and fulfill other social/ functional needs Ex: study groups, therapy groups, problem-solving groups, and focus groups |
| study group | Study groups meets to learn new information & ideas |
| Therapy groups | provides treatment for personal problems of group members |
| Problem-solving groups | Problem-solving groups exist to resolve an issue or overcome an unsatisfactory situation & achieve a goal |
| Focus groups | small groups of people asked to discuss particular topic/issue so others can better understand how these group members respond to the topic/issue presented |
| Virtual group/team | Virtual group/team: members aren't together in same physical location - typically connected via electronic channel |
| bona fide perspective | a perspective that focuses on how groups actually operate within organizations |
| roles vs rules vs norms | Role – the consistent way you communicate with others in a group Rules – expected behaviors, often explicitly communicated Norms – what constitutes appropriate behavior; less verbalized and develops over time |
| category of roles | Task role – a role that helps a group achieve it’s goal Social role – helps a group manage relationships and affects the group climate Individual role – focuses attention on the individual rather than on the group; prevent progress |
| examples of task roles | Initiator/contributor Information seeker Opinion seeker Information giver Elaborator Coordinator Orienter Evaluator/critic Procedural technician Recorder |
| examples of social roles | Encourager Harmonizer Compromiser Gatekeeper Standard setter Follower Emotion expresser Group observer Tension reliever |
| examples of individual roles | Aggressor Blocker Recognition seeker Self-confessor Joker Dominator Special-interest pleader Help seeker |
| Status and behaviors | an individual’s importance or prestige Talks more than low-status members, Directs comments @ high-status group members, Has more influence on the decisions the group makes, Is listened to by group members, Addresses more comments to the entire group |
| 5 types of power and examples | power- the ability to influence other people's behaviors 1. legitimate power (voted president) 2. referent power (ppl like you) 3. expert power (informed/knowledgeable) 4. reward power (grant favors, money, etc) 5. coercive power (ability to punish) |
| cohesiveness | the degree of attraction group members feel toward one another and toward their group |
| communication interaction patterns | a consistent pattern of who talks to whom |
| group deviate | a group member who holds an opinion, attitude, or belief that is different from that of other group members |
| clique | a smaller, cohesive group within a group |
| 3 group communication networks | 1. all-channel small group communication network (everyone talks to everyone) 2. chain small group communication network (down from president to VP to secretary, etc) 3. wheel small group communication network (lots of tasks everyone talks to 1 person) |
| phases of group development | 1. orientation- group becomes adjusted to each other 2. conflict -Group experiences some degree of disagreement 3. Emergence- Conflict is managed and problems begin to be solved 4. Reinforcement- Positive feelings are expressed |
| individualistic assumptions | the best decisions are made by indiv, planning should be done by leaders, indiv should be rewarded, indiv should work for themselves, healthy competition among members is more impt than teamwork, meeting are for sharing info, meeting are a waste of time |
| collectivistic assumptions | the most effective decisions are made by teams, planning is best done by the group, groups should be rewarded, indiv should work for the team, teamwork is more important than competition, meetings are 4 making group decisions, etc. |
Created by:
leahbonz