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CH 1-5
| Question | Answer |
|---|---|
| Critical Listeners can determine which statements are | Fact or inference(hint:you must be able to distinguish fact from what is implied to do so you must critically listen to decide what is factual or not) |
| Attending, understanding,remembering,evaluating, and responding are the 5 steps of | listening(hint:please remember the order of the five |
| A person demonstrating sympathetic responsiveness is sympathetic to a persons | Misfortune (hint:remember that we tend to respond to someone's bad situations) |
| When a person experiences an emotional response similar to another person their responsiveness is said to be | Empathic Responsiveness (hint:this is a response don't confuse with empathy) |
| Understanding and identifying with another person's feelings to the point of experiencing it is an example of | Empathy (hint:this tied to feelings-don't confuse with empathetic |
| A response an effective listener does when someone says something aggravating | Listen before reacting |
| The personal space individuals attempt to maintain in impersonal situations is which type of distance | Social Distance ( hint: there are certain distances based on relationships and under certain situations like intimate and personal space |
| A person sits in the same seat every class is said to be | Territoriality (hint: when one is territorial or claiming entitlement to something not owned by them) |
| What is respected in the United States culture regarding touching behavior | Individual Space |
| Comprehensive listening is an attempt of the listener listening and attempting to | Understand (hint: Comprehensive listening is trying to understand the whole ball of wax-all you can about something-don't confuse with discriminative listening |
| Attending is what stage of listening | First Stage (hint:good idea to know the listening stages in order) |
| Listening to accurately understand the meaning of something that is said is | Discriminative (hint: discriminative listening is to focus on one thing like a project-don't confuse with comprehensive listening |
| A means by which one attempts to understand something ( also known as the understanding stage) is | Asking Questions (hint: think about how you try to understand something-Do you ask questions or have something repeated?) |
| Something that can be done to improve listening is shifting from | Speaker to Listener ( hint: think about talking to another person-don't we shift back and forth from listening to talking?) |
| A vocalized pause is sometimes communicated as | Um |
Created by:
kallen40
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