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MGMT 3103 Module 7

QuestionAnswer
______ control is an approach to organizational control that is characterized by informal and organic structural arrangements.  Decentralized
Monitoring performance to ensure that day-to-day goals are being implemented and taking corrective action as needed is known as ______ control. 
  operational
A team that meets to solve a onetime problem is called a: 
  special-purpose team
Installing quality-control procedures that can be audited by independent quality-control experts is fundamental to: ISO 9000
A(n) ______ budget projects what an organization will create in goods and services, what financial resources are needed, and what income is expected. 
  operating
Which of the following is a step in the control process? 
 establish standards
TQM is defined as a comprehensive approach dedicated to continuous : quality improvement, training, and customer satisfaction
Which of the following is part of Deming's PDCA cycle? 
  check
Which of the following is a primary function of management? organizing
TQM has two core principles:  people orientation and improvement orientation.
Created by: 1285896212
 

 



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