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Org Psych Exam 1
| Question | Answer |
|---|---|
| Why is Job analysis so important? | Foundation of almost all human resource activities, determines tasks employees perform, conditions in which they perform, competencies needed to perform tasks |
| What does Job analysis include/provide? | Writing job descriptions//employee selection//training//personpower planning//performance appraisal//job classification//job evaluation//job design//compliances with legal guidelines//organizational analysis |
| What are the main sections of a job description? | Job title//brief summary//work activities//tools and equipment used//work context//work performance//compensation info//job competencies |
| Would a job analys expect to find gender and race differences in the way employees perform the duties of their jobs? Why or Why not? | Race: small but significant differences in the ways white and african americans viewed jobs Gender: viewed jobs, experience, no difference in physical effort ratings, male middle-level managers often in budget/finance |
| How should a task statement be written? | oAction and object oWhere, how, why, when task is done oOne action one object oAppropriate reading level oAll task statements in same tense |
| How else should a task statement be written? | oMake sense by itself oTools and equipment used for task oNot competencies oNot policies odecision making-indicate authority |
| Why are there so many job analysis methods? | Suit different purposes---no all purpose analysis method |
| Research indicates the average salary for women in the US is about 80% of average men’s salary. Why? | Sex differences in pay are often less an issue of pay discrimination but one of vocational choice and educational opportunity discrimination |
| What does job analysis include? | interviewing, observing subject matter experts, conditions, tools/equip used, and KSAOs |
| What is a BFOQ? | Bona fide occupational qualification |
| What would make an employment practice as BFOQ? | a selection requirement that is necessary for the permoramance of job-related duties and for which there is no substitute. Examples) Wet nurse, sperm donor, |
| How can employees be recruited? | o help-warranted and situation-warranted advertisements, o employee referrals, o employment agencies, o point-of-purchase methods, o direct mail, and o job fairs |
| The traditional, unstructred interview isn't valid because: | o Lack of job relatedness o Poor interviewer intuition o Contrast effects o Negative-information b ias o Use of nonverbal cues o Interviewer-interviewee similarity o Primacy effects |
| Structured interview is a valid predictor of employee performance because: | o Job analysis o All applicants are asked the same questions o Applicant answers are scored with a standardized scoring procedure |
| To perform well when being interviewed you need to | o Be on time o Learn about the company o Dress neatly o Use appropriate nonverbal behavior |
| Why are employee referrals an effective means of recruitment? | (a)realistic job preview (b)employees and friends are similar -personality and ability (c)employee can help socialize friend when hired |
| Describe principles one should follow to write an effective help-wanted ad | Creative//attractive//contain information about the job//emblem and co name//good illustrations//salarly//company phone#//realistic info//detailed descriptions//info selection process |
| Is the key-issues approach to scoring interview questions better than the typical-answer approach? Why or Why no? | Key issues address the info which experts come up with to to be imporant--point system |
| What psychological principles of impression formation are important to consider when writing a resume? | a. Primacy b. Priming c. Short-term memory d. Relevancy e. Negative information bias f. Unusualness g. Anderson’s adding versus averaging principle |
| Should an organization provide reference information to former employees? Why or why no? | Yes--reference can be checked so there is no resume fraud. Discipline problems, etc. can be identified. No---not always good predictor of performance,not reliable |
| What should be the most important factors in choosing a selection method? | a. Validity b. Cost c. Reliability d. Potential for legal problems |
| What selection methods are most valid? | a. cognitive ability test and either a work sample, an integrity test, or a structured interview b. Assessment centers c. Cognitive ability test d. Biodata e. Work samples f. Job knowledge tests |
| Should employers test for drugs? | If company policy and if the company feels it would be the best for their interests//common for initial job screen |
| Are integrity tests fair and accurate? | Economic pressure, organ. pressure, different groups fail more --- advantages: valid, inexpensice, easy, no racial adverse impact |
| 1What is the difference between reliability and validity? | Reliability: free from error, should be .70 or higher//Validity: degree to wchich intereferences from test score are justified by the evidence//test much be valid/reliable to be useful//reliable =/= valid |
| What method of establishing validity is the best? | Depends on situation and what needs to be accomplished....Useful to predict employee performance....need a good test, measure of performance, and sample size |
| Why is the concept of test utility so important? | Degree to which a selection device improces the quality of a personnel system, above and beyond what would have occurred had the instrument not been used. |
| What is the difference between single-group and differential validity | Single Group: predicts criterion for one group, not the other, predictive bias, significantly predict performance for one group///Differencital: predictive bias, valid for 2 but more valid for one than the other, predicts for things such as minorities |