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Chapter 15
Community Pharmacy
| Term | Definition |
|---|---|
| COMMUNITY OR RETAIL PHARMACY | practice of providing prescription services to the public |
| 2/3 | Almost _______ of all prescription drugs in the US are dispensed by community pharmacies |
| INDEPENDENT PHARMACIES | individually owned local pharmacies |
| CHAIN PHARMACIES | regional or national pharmacy chains such as CVS,rite aid |
| MASS MERCHANDISER PHARMACIES | regional or national chains such as Walmart, Kmart, Costco, Target |
| FOOD STORE PHARMACIES | regional or national food store chains sucah as A&P, Giant Eagle Krogers, Pathmark and other in store pharmacies |
| INTERPERSONAL SKILLS | skills involving relationships between people |
| DISEASE STATE MANAGEMENT | provide one on one pharmacist patient consultation sessions to help manage chronic diseases or conditions such as diabetes |
| MEDICATION THERAPY MANAGEMENT SERVICE | tailored to provisions of Medicare Part D |
| OBRA 1990 | offer Medicaid patients counseling |
| HIPAA 1996 | protect patients' privacy |
| MEDICARE PRESCRIPTION DRUG IMPROVEMENT AND MODERNIZATION ACT | benefit program to senior citizens, known as Medicare Part D, MTM is also part of it |
| Outcomes MTM, Rx THERAPY MANAGEMENT, MIRIXA | three of the online platforms for MTM |
| COMMBAT METHAMPHETAMINE EPIDEMIC ACT | limits the sales of all over the counter products in any form contains the methamphetamine chemicals pseudoephedrine, ephedrine or phenylpropanolamine |
| 3.6 grams | retail sales may not exceed _________PSE per day purchaser, regardless of the number of transactions |
| 9 grams | individuals are prohibited from purchasing more then ________PSE per 30 day period |
| BLISTER PACKS, 2 DOSAGES OR UNIT DOSE PACKETS OR POUCHES | all nonliquid forms including gel caps of PSE products must be sold in ________ with no more than _______ or ______________ |
| 7.5 grams, 30 | mail order companies may not sell more than _______ to any single customer within _____ day period |
| 60 mg | retailers must maintain a written or electronic logbook of all transactions involving products with more than _____ of PSE |
| RED FLAG RULE | the Federal Trade Commission (FTC) enacted provisions known as _________ help prevent identity theft |
| TRANSACTION WINDOWS | designated area for dropping off and picking up transactions, taking prescriptions and dispensing them to patients |
| 2 and 8 Celsius | a refrigerator is required to store medications that must be remain between _____. |
| PRESCRIPTION COUNTER | designated for preparing non compounded prescription. equipment use in this area are counting rays, vials, labels and auxiliary or precautionary labels. |
| COMPOUNDING AREA | area for prescriptions requiring mixing or other preparation, must be an easily accessible sink in this area, must have a clean room |
| PRESCRIPTION BINS OR SHELVES | completed prescriptions are generals placed in ________________ alphabetized by customer's last name |
| CUSTOMER SATISFACTION | goal of customer service |
| 01 | person code for insurance; indicates the patient is the primary cardholder |
| 02 | person code for insurance; indicates the spouse |
| 03 | person code for insurance; child |
| PRESCRIPTION NUMBER OR LOOKING IN PATIENT'S PROFILE | most refills are looked up either by the ________ or _________ |
| NATIONAL DRUG CODE (NDC) NUMBER | an eleven digit number unique not only to the drug but also the particular strength and form of the drug product |
| AUTOMATED FILLING AND DISPENSING MACHINE | automated machines that fill and label pill bottles with correct quantities of ordered drugs |
| COUNTING TRAY | a tray designed for counting pills from a stock bottle into prescription vial |
| SAFETY CAP | a child resistant cap |
| KIRBY LESTER (KL1) | pill counters |
| FILLMASTER | automated device that dispense the exact amount of distilled water into the bottle |
| AUXILIARY LABELS | labels regarding specific warnings, foods or medications to avoid, potential side effects and other cautionary interactions |
| SIGNATURE LOG | community pharmacies have customers sign a log to record that the prescription was picked up, may also record that patient medication counseling was offered |
| MARK UP | to make a profit, the retailer sells the products at __________ form the purchase price they paid wholesalers and manufacturers |
| SHELF STICKERS | OTC products have _________ that can be scanned for inventory identification; it also indicate the unit price information for consumers |
| UNIT PRICE | protect the consumer from packaging that suggests that more is contained in the item than actually is |
| MARK UP | the difference between the retailer's purchase price and their sale price |
| SHELF STICKERS | stickers with bar codes that can be scanned for inventory identification |
| UNIT PRICE | the price of a unit of medication such as one ounce of a liquid cold remedy |
| DURABLE MEDICAL EQUIPMENT (DME) | canes, walkers and wheelchairs |
| PROTECTED HEALTH INFORMATION (PHI) | includes any patient specifics such as names, address, phone numbers, medication, medical history etc, must be shredded or separate in receptacle to be picked up by outside vendor contracted to shred trash |
Created by:
mragay2007