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NIC CPC tenets

tenent categorydescription
1.0 Confidentiality Tenet Interpreters adhere to standards of confidential communication.
1.0 Confidentiality Guiding Principle Interpreters hold a position of trust in their role as linguistic and cultural facilitators of communication. Confidentiality is highly valued by consumers and is essential to protecting all involved.
1.0 Confidentiality Guiding Principle Interpreter should know standard of confidentiality for each situation (elementary, post secondary, legal, mental health, medical, etc.)
1.0 Confidentiality Guiding Principle - exception federal and state laws requiring mandatory reporting of child abuse or threats of suicide or responding to subpoenas
1.0 Confidentiality Illustrative Behavior share assignment related information only on a confidential and as needed basis (supervisors, colleague, hiring entities, members of educational team)
1.0 Confidentiality Illustrative Behavior manage data or consumer specific information appropriately (maintaining locked files, shredding documents)
1.0 Confidentiality Illustrative Behavior inform consumers when federal or state mandates require disclosure of confidential information
2.0 Professionalism Tenet Interpreters possess the professional skills and knowledge required for the specific interpreting situation.
2.0 Professionalism Guiding Principle Interpreter is expected to stay current with language use and trends in the profession as well as in the Deaf community.
2.0 Professionalism Guiding Principle Interpreters accept assignments using discretion with regard to skill, communication mode, setting, and consumer needs.
2.0 Professionalism Guiding Principle Interpreters possess knowledge of American Deaf culture and deafness-related resources.
2.0 Professionalism Illustrative Behavior Provide service delivery regardless of race, color, national origin, gender, religion, age, disability, sexual orientation, or any other factor
2.0 Professionalism Illustrative Behavior Assess consumer needs and the interpreting situation before and during the assignment and make adjustments as needed.
2.0 Professionalism Illustrative Behavior Render the message faithfully by conveying the content and spirit of what is being communicated, using language most readily understood by consumers, and correcting errors discreetly and expeditiously.
2.0 Professionalism Illustrative Behavior Request support if needed (CDI, team, language facilitator) when needed to fully convey the message or to address exceptional communication challenges (cognitive disabilities, foreign source lang., emerging language ability, lack of formal language)
2.0 Professionalism Illustrative Behavior Refrain from providing counsel, advice or personal opinions
2.0 Professionalism Illustrative Behavior Judiciously provide information or referral regarding available interpreting or community resources without infringing upon consumers' rights
3.0 Conduct Tenet Interpreters conduct themselves in a manner appropriate to the specific interpreting situation.
3.0 Conduct Guiding Principle Interpeters are expected to present themselves appropriately in demeanor and appearance. They avoid situations that result in conflicting roles or perceived or actual conflicts of interest.
3.0 Conduct Illustrative Behavior Consult with appropriate persons regarding the interpreting situation to determine issues such as placement and adaptations necessary to interpret effectively
3.0 Conduct Illustrative Behavior Decline assignments or withdraw from the interpreting profession when not competent due to physical, mental, or emotional factors.
3.0 Conduct Illustrative Behavior Avoid performing dual or conflicting roles in interdisciplinary (e.g. educational or mental health teams) or other settings.
3.0 Conduct Illustrative Behavior Comply with established workplace codes of conduct, notify appropriate personnel if there is a conflict with this Code of Professional Conduct, and actively seek resolution where warranted.
3.0 Conduct Illustrative Behavior Conduct and present themselves in an unobtrusive manner and exercise care in choice of attire.
3.0 Conduct Illustrative Behavior Refrain from the use of mind-altering substances before or during the performance of duties.
3.0 Conduct Illustrative Behavior Disclose to parties involved any actual or perceived conflicts of interest.
3.0 Conduct Illustrative Behavior Avoid actual or perceived conflicts of interest that might cause harm or interfere with the effectiveness of interpreting services.
3.0 Conduct Illustrative Behavior Refrain from using confidential interpreted information for personal, monetary, or professional gain.
3.0 Conduct Illustrative Behavior Refrain from using confidential interpreted information for the benefit of personal or professional affiliations or entities.
4.0 Respect for Consumers Tenet Interpreters demonstrate respect for consumers.
4.0 Respect for Consumers Guiding Principle Interpreters are expected to honor consumer preferences in selection of interpreters and interpreting dynamics, while recognizing the realities of qualifications, availability, and situation.
4.0 Respect for Consumers Illustrative Behavior Consider consumer requests or needs regarding language preferences, and render the message accordingly (interpreted or transliterated).
4.0 Respect for Consumers Illustrative Behavior Approach consumers with a professional demeanor at all times.
4.0 Respect for Consumers Illustrative Behavior Obtain the consent of consumers before bringing an intern to an assignment.
4.0 Respect for Consumers Illustrative Behavior Facilitate communication access and equality, and support the full interaction and independence of consumers.
5.0 Respect for Colleagues Tenet Interpreters demonstrate respect for colleagues, interns and students of the profession.
5.0 Respect for Colleagues Guiding Principle : Interpreters are expected to collaborate with colleagues to foster the delivery of effective interpreting services. They also understand that the manner in which they relate to colleagues reflects upon the profession in general.
5.0 Respect for Colleagues Illustrative Behavior Maintain civility toward colleagues, interns, and students.
5.0 Respect for Colleagues Illustrative Behavior Work cooperatively with team members through consultation before assignments regarding logistics, providing professional and courteous assistance when asked and monitoring the accuracy of the msg. while functioning in the role of the support interp.
5.0 Respect for Colleagues Illustrative Behavior Approach colleagues privately to discuss and resolve breaches of ethical or prof. conduct through standard conflict resolution methods; file a formal grievance only after such attempts have been unsuccessful or the breaches are harmful or habitual.
5.0 Respect for Colleagues Illustrative Behavior Assist and encourage colleagues by sharing information and serving as mentors when appropriate.
5.0 Respect for Colleagues Illustrative Behavior Obtain the consent of colleagues before bringing an intern to an assignment.
6.0 Business Practices Tenet Interpreters maintain ethical business practices
6.0 Business Practices Guiding Principle (first half) Interpreters are expected to conduct their business in a professional manner whether in private practice or in the employ of an agency or other entity.
6.0 Business Practices Guiding Principle (second half) Professional interpreters are entitled to a living wage based on their qualifications and expertise. Interpreters are also entitled toworking conditions conducive to effective service delivery.
6.0 Business Practices Illustrative Behavior Accurately represent qualifications, such as certification, educational background, and experience, and provide documentation when requested.
6.0 Business Practices Illustrative Behavior Honor professional commitments and terminate assignments only when fair and justifiable grounds exist.
6.0 Business Practices Illustrative Behavior Promote conditions that are conducive to effective communication, inform the parties involved if such conditions do not exist, and seek appropriate remedies.
6.0 Business Practices Illustrative Behavior Inform appropriate parties in a timely manner when delayed or unable to fulfill assignments.
6.0 Business Practices Illustrative Behavior Reserve the option to decline or discontinue assignments if working conditions are not safe, healthy, or conducive to interpreting.
6.0 Business Practices Illustrative Behavior Refrain from harassment or coercion before, during, or after the provision of interpreting services.
6.0 Business Practices Illustrative Behavior Render pro bono services in a fair and reasonable manner.
6.0 Business Practices Illustrative Behavior Charge fair and reasonable fees for the performance of interpreting services and arrange for payment in a professional and judicious manner.
7.0 Professional Development Tenet Interpreters engage in professional development.
7.0 Professional Development Guiding Principle Interpreters are expected to foster and maintain interpreting competence and the stature of the profession through ongoing development of knowledge and skills.
7.0 Professional Development Illustrative Behavior Increase knowledge and strengthen skills through activities (higher ed., workshops and conferences, mentoring & supervising opportunities, community events, and independent studies)
7.0 Professional Development Illustrative Behavior Keep abreast of laws, policies, rules, and regulations that affect the profession.
Created by: susanthomas
 

 



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