Question 1

An assignment submitted ___ minutes after class has begun is considered LATE.

Accepted Answer

5

Question 2

All written assignments must be submitted to Turnitin before a grade will be assigned.

Accepted Answer

True

Question 3

Assignments submitted "late" lose _____ %.

Accepted Answer

50%

Question 4

Participating in class discussions is NOT important to my grade in this class.

Accepted Answer

False

Question 5

Attendance is worth 150 points out of the total 1,000 cumulative class points.

Accepted Answer

True

Question 6

Generally, there are 2 sources of noise: external and internal.

Accepted Answer

True.
The two sources of noise in the group communication process is internal and external.

Question 7

Employers view proficiency in a field of study as more important than group communication skills.

Accepted Answer

False
Employers desire good group communication skills over the technical skills.

Question 8

Your family is an example of a

Accepted Answer

Primary group

Question 9

Your textbook defines group communication as the interaction of 5 to 7 people working to make a good decision.

Accepted Answer

False

Question 10

A group of police officers presenting short, uninterrupted speeches on different aspects of community safety are considered part of a ________________ group.

Accepted Answer

Public group

Question 11

A chairperson of a meeting is always the group's leader.

Accepted Answer

False

Question 12

The average employee spends only 5 working hours a month in meetings.

Accepted Answer

False

Question 13

It is not really important for groups and their group members to balance engagement and disengagement in group processes.

Accepted Answer

False

Question 14

According to your textbook, the most important factor separating successful groups from unsuccessful ones is

Accepted Answer

Having a clear goal

Question 15

In which of Tuckman's Group Development Stages do members resolve status conflicts and learn to work as a cohesive team?

Accepted Answer

Norming

Question 16

All of the following answers constitute an aspect of an audience's demographics EXCEPT

Accepted Answer

knowledge

Question 17

Groups resolve primary tension by being positive and energetic, patient and open- minded, and well prepared.

Accepted Answer

True

Question 18

A group of 5 members has the potential for 90 different types of interaction.

Accepted Answer

True

Question 19

If, at the end of your presentation, listeners conclude that you lack expertise on the subject and that they have reason to question your honesty and sincerity, you have failed to devote enough attention to

Accepted Answer

Credibility

Question 20

All meetings are successful regardless of how they transpire.

Accepted Answer

False

Question 21

Your textbook suggests all of the following strategies for reducing communication apprehension in groups EXCEPT

Accepted Answer

Force yourself to give speeches at EVERY place large numbers of people gather.

Question 22

Bruce Tuckman's theory covers five phases of socialization: antecedent, anticipatory, encounter, assimilation, and exit.

Accepted Answer

False

Question 23

In order to achieve an optimal group experience, groups must negotiate several dialectic tensions such as engaged ↔ disengaged and task dimensions ↔ social dimensions.

Accepted Answer

True

Question 24

Which of the following items will a speaker examine when analyzing the demographic traits of an audience or group of listeners?

Accepted Answer

gender

Question 25

Maslow's Hierarchy of Needs includes control, inclusion, and affection needs.

Accepted Answer

False

Question 26

The Myers-Briggs Type Indicator looks at the different ways in which people prefer to use their minds, specifically, the way they perceive and the way they make judgments.

Accepted Answer

True

Question 27

Aristotle's concept of ethos has evolved into what we know call speaker content.

Accepted Answer

False

Question 28

Discriminative listening reveals prejudices that impair our ability to listen effectively to others.

Accepted Answer

False

Question 29

One group member can function effectively in several different roles at the same time.

Accepted Answer

True

Question 30

Which of the following groups would be considered a co-culture?

Accepted Answer

All groups are an example of co-cultures because each group shares identity with two cultures.

Question 31

If there is nothing important to talk about, a meeting can do more harm than good.

Accepted Answer

False

Question 32

Listening is our number one communication activity.

Accepted Answer

True

Question 33

The ideal group would be composed of members who all represent the Myers-Briggs personality type of extroverted thinker.

Accepted Answer

False

Question 34

Differences in personality types may affect the way group members listen. Which of the Myers-Briggs personality types may be the best comprehensive listeners in a group?

Accepted Answer

Introverts

Question 35

Which of the following is an example of an abstract word?

Accepted Answer

Fairness is an abstract word because there is NOT a tangible object to associate with that word.

Question 36

The three essential components in the Toulmin Model of Argument are the claim, evidence, and warrant.

Accepted Answer

True.
Claim, evidence, and warrant are the three main components of Toulmin's model.

Question 37

During the antecedent phase of newcomer socialization, new members adjust to group expectations and assume needed roles.

Accepted Answer

False.
You're correct because the assimilation phase is were group members assume their expected roles.

Question 38

Anthropologist Edward T. Hall identifies four zones of interaction used by most North Americans. Which of the following answers is NOT one of Hall's zones?

Accepted Answer

Business distance.
According to the textbook, Hall never classified use of space as business distance.

Question 39

Highly argumentative members create more arguments on both sides of a position which helps a group avoid groupthink.

Accepted Answer

True.
If group members are arguing, then they are not agreeing, which means groupthink is less likely.

Question 40

The ideal group would be composed of members who all represent the Myers-Briggs personality type of extroverted thinker.

Accepted Answer

False.
Groups should be comprised of diverse MBTI members.

Question 41

In general, the optimal meeting length is one hour.

Accepted Answer

True.
A meeting should not be longer than one hour, as people, in general, believe meetings take up too much time; therefore, limiting the time demonstrates a commitment to keep the wishes of the group members as a priority.

Question 42

Only corporations and government legislatures are required to use parliamentary procedure to conduct official meetings.

Accepted Answer

False.
Many different types of organizations have implemented parliamentary procedures to determine the majority group members' objectives.

Question 43

Which of the following statements characterizes constructive conflict?

Accepted Answer

Members focus on the issues.
To work through conflict, focus on the issues, not the person.

Question 44

Which would be appropriate if the issue is very important to others but is not very important to you; you realize that you're are wrong or that you have changed your mind; it is more important to preserve group harmony than resolve the issue?

Accepted Answer

Negotiation

Question 45

A-E-I-O-U model

Accepted Answer

We should express concerns and suggest a solution.

Question 46

Negotiation

Accepted Answer

We should bargain to settle differences.

Question 47

Mediation

Accepted Answer

We need a third party to facilitate the discussion.

Question 48

Arbitration

Accepted Answer

We need a third party to decide for us.

Question 49

Ashley tries to maintain strict control over the ASB's Spring Festival planning committee. He insists on controlling the direction and outcome of the committee's discussion. According to Styles Leadership Theory, which leadership style is Ashley using?

Accepted Answer

Autocratic. A leader attempting to control all aspects would be considered an autocratic leader.

Question 50

Emily, Katie, Olivia, and Alexander, and Jensen ran into each other at Starbucks yesterday. That coincidental gathering of group members does not constitute a meeting.

Accepted Answer

True.

Question 51

When trying to find common ground with audience members, find a belief or value that you share with those who disagree with you.

Accepted Answer

True.
It's important to find shared beliefs when presenting a message to an audience.

Question 52

All of our group members are mature and highly productive, a laissez-faire leader would be appropriate for our group.

Accepted Answer

True.
In a group that works productively and communicates effectively, a laissez-faire leader would be the most appropriate.

Question 53

At the end of every month, Jordan, who is the sales manager, offers a cash bonus to the most successful salesperson. What type of power is this leader using?

Accepted Answer

Reward power.
A leader using reward power, would offer a bonus.

Question 54

As a decision-making method, voting works best when a

Accepted Answer

there is no other way to break a deadlock.

Question 55

In groups that engage in constructive conflict, disagreement is not punished and low-status members are free to challenge higher-status group members.

Accepted Answer

True

Question 56

"All Input, No Putdown" is a characteristic of the Nominal Group Technique (NGT).

Accepted Answer

False.
All input is actually an example of brainstorming.

Question 57

A company's recycling task force is composed of fifteen members. If the task force makes decisions based on a consensus, how many members must be in favor of the group decision?

Accepted Answer

15.
A consensus requires everyone's agreement.

Question 58

Constructive conflict is characterized by competition and conflict avoidance.

Accepted Answer

False.
Constructive conflict means that all people involved in the conflict are working towards a solution; thus no one is avoiding.

Question 59

Forming

Accepted Answer

members are polite

Question 60

Storming

Accepted Answer

compete for status

Question 61

Norming

Accepted Answer

resolve status conflicts

Question 62

Performing

Accepted Answer

work productively

Question 63

Adjourning

Accepted Answer

members leave

Question 64

Antecedent

Accepted Answer

previous attitudes, beliefs, personality traits, etc.

Comm 8

for WI Comm 8 only

"Know" box contains:
Time elapsed:
Retries: