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CMAP study!
Stack #125255
| Word | Definition |
|---|---|
| Accomodation | Maintaining Harmony with others by giving into their wishes |
| Acquiring | the physical process receiver-senders use to take in the sender's message |
| Action Group | a group appointed to plan and implement a specific course of action |
| Active Listening | participating fully in the communication process |
| Advocacy Group | a group set up specifically to support protect defend or lobby for a cause or group. |
| agitator | someone who injects negative energy into the group process |
| ambiguous | open to interpretation |
| amplification devices | information that extends and or clarifies an idea for an audience |
| antithesis | a rhetorical device that involves pairing opposing words or ideas |
| appointed leader | someone who is given his or her leadership poositon by a person in authority |
| appreciative listening | listening to a enjoy a speaker's message or a performanece on an artisitc level |
| appropriateness | what is suitable for a specifc situation |
| ariticulation | clealy and distinctly utterning the consant sounds of a word |
| artifacts | articles of adornment used to decorate self or sourroundings |
| attending | the act of choosing consciously or subconsciously to focus your attentoin on verbal or nonverbal stimuli |
| attention device | a tool used by speakers to grab the interest of the audience |
| audience orientation | prociding audience mebers with information they likely do not already have byt will need in order to understand a presentation. |
| authoritarian leader | a leader who uses power to force followers to do what he or she wants them to do |
| avoidance | keeping away from or withdrawing from somethin |
| balanced leader | a leader who strives for an equal focus on both tasks and relationships |
| barrier | any obstacle that blocks communication |
| body language | the way people nonverbally express their feelings |
| brainsttorming | the process of quickly listing all ideas that come to mind regarding a specific topic |
| channel | the space in which a message is transmitted |
| chronological order | arrangement according to the time in which events occur |
| closed question | a question that requires a very specific answer- often just one word |
| coercion | trying to force others to go along with your wishes. |
| coercive power | the ability to force others to do something by punishing them if they do not comply |
| collaboratuib | working together to achieve a result |
| colloquialism | a term associated with a specific regional culture |
| committee | a group with a specialized task which is a part of the basic structure of an organization |
| communication | the process of creating and exchanging meaning through symbolic interaction |
| communication apprehension | fear or nervousness associated with making a presentation |
| competent communicator | someone who incorporates knowledge, attitude, and skills into his or her communication in order to communicate effectively and appropriately |
| compromise | settling differences by having each party give up something |
| conflict | a struggle between two or more parties who sense interference in achieving goals |
| conflict over facts | a disagreement over something that can be proven to be true or false |
| conflict over policies | disagreement that deals with differences over how best to complete a task |
| conflict over values | disagreement over priorities |
| connotation | emotions or feelings associated with word |
| conscientious style | a style of communication that tends to be slow-paced and task-oriented |
| constructive criticism | a negative evaluation that brings about positive change |
| context | the situation in which communication occurs |
| counseling interview | an interview during which the interviewer helps the interviewee decide on a course of action |
| criteria | the standards or conditions that any soution must meet in order to be acceptable |
| critic | someone who, through training and experience, is qualified to analyze and make judgments about something |
| critical listening | listenint to comprehend ideas and inforamtion in order to acieve a specific purpose or goal |
| critical perspective | the standard by which a speech is judged to be successful or unsuccessful |
| culture | the set of ife patterns passed down from one generation to the next in a group of people |
| culture shock | confusion or anxiety that somtetimes results when people come into contact with a culture different from their own |
| data | things that catch a communicator's attention such as objects, people, sounds, thoughts, memeories, and the messages sent by others |
| decision making | examinin a set of alternatives and using reason and logic to select the best one |
| decoding | the mental process reciever-senders use to create meaning from language |
| deliberatice listening | listening to understand, analyze, and evaluate messages to accept or reject a point of view, make a decision, or take action |
| delivery | the way a presenter uses his or her body and voice to communicate a message to an audience |
| demeanor | outward behavior |
| democratic leader | a leader who invites followers to participate in decision making in an effort to get the majority to agree with and commit to decisions |
| demographics | information about a group's age, gender, education, group affiliations, ethnicity, and sociocultural background |
| denotation | a word's objective description or meaning |
| descriptive communication | talk that paints a picture of the facts of a situation |
| descriptive gesture | a gesture used to create a mental image to help an audience visualize a message |
| dialect | a unique combination of speech sounds that indentifies speech with a particular group of people |
| diction | the degree of clarity and distinctness in a person's speech |
| direct question | a question that is straigtforward; asks exactly what the interviewer wants to know and leaves no room for ambiguity |
| discriminate | to treat differently based on reasons other than individual merit, or quality |
| dominant style | a style of communication that is fast-paced and more task-oriented than people-oriented |
| emergent goal | goal set by the group itself |
| emergent leader | someone who is chosen by peers or memebers of a group because of his or her personality, power in the group, or the special circumstances of the group task |
| emergent norm | any group norm that develops from the group interaction and the mix of the group members' peronalities. |
| empathic listening | listening to understand, participate in, and enhance a relationshop |
| emphatic gesture | a gesture used to stress or place special attention on what a presenter is saying |
| employment interview | a process for judging wheter a job candidate is qualified and well-suited for a position |
| encoding | the mental process of assigning meaning and language to data |
| enunication | clearly and distinctly uttering the vowel sounds of a word |
| ethical proof | the supporting information that builds a speaker's credibility on a topic |
| ethos | the image a presenter displays to the audience |
| etiquette | an established code of behavior or courtesy |
| evaluative communication | talk that tells how you interepret a behavior and how you feel about a situation |
| exit interview | an interview used to determine why a person has decided to leave an organization |
| expert power | the power held by the person who knows the most about the work that needs to be done |
| extemporaneous presentation | a presentation thoroughly prepared and rehearsed in advance and presented with the use of notes |
| facilitator | a group member who adds positive task energy to the group by helping group memebrs follow through on tasks |
| factual question | a question that seeks information that can be proven |
| feed-forward | to offer an explanation that you want to make or a reason ot explanation to a question, request, or offer |
| filler | a word or phrase that used to cover up hesitancy |
| formal language | language that conforms to a highly strucutred set of rules |
| formal presentation | a presentation scheduled in advance and usually involving individual or team research and audiovisual support |
| formal social group | a group who members are chosen by an organization to participate in community activities |
| functional approach | the idea that leaders should both recognize and actively perform needed tasks |
| grammar | the basic understandings and rules that regulate the use of a language |
| group | a small number of people who identify and interact with one another because of a common interest, bond, or goal |
| group discussion | three or more people exchanging ideas on a specific topic for a specific purpose |
| group dynamics | the energy created as group members communicate and interact with each other in committees, teams, and other groups |
| group goal | the specific tasks and expected outcome of a group |
| group norms | informal, often unstated rules about what behavior is appropriate in a group |
| groupthink | poor decision-making in group caused by members having a stronger desire to agree with one another than actually confronting a problem |
| highly closed question | a question that requires a specific answers that often provides answers for you |
| hypothetical question | a question that asks how a respondent might act in a given situtation |
| impatient listening | short bursts of active listening that are interrupted by noise and other distractions |
| impropmtu presentation | a presentation which there is little or no time for advanced preparation |
| indirect question | question that seeks specific information without directly asking for it |
| inflection | the rising and falling of pitch that adds variety to speaking |
| influencing style | a style of communication that is fast-paced and mire people-oriented than task-oriented |
| informal language | the language most often used in causal situations and with close interpersonal relationships |
| informational power | power held by individuals who have access to needed information |
| informative presentation | a presentation that conveys ideas and infromation |
| initiator | a group member who works to get the group started toward achieving a group goal |
| integrating | blending to function together as a whole |
| internalization | going over something until you absorb it |
| interpersonal comm | comm between two ppl |
| interpreting | process by which receiver personalizes sender's message to determine the meaning |
| intrapersonal comm | comm within one's own mind |
| laissez faire leader | gives up power to members of group |
| leader | someone who influeces or inspires others to act in apecific ways to accomplish a goal |
Created by:
tigerlilly9221
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