the roman funeral was typically carried out by

public officials and paid secular functionaries

a man named Chadwick issued a landmark report and supplement after 3 yrs of study (1839-1842) the report discussed

deplorable conditions in English cemeteries

the agency responsible for production, administration, and integrity of the National Board Examination is..

International conference of funeral service examining boards

the agency charged with developing curriculum and accreditation standards for funeral service educational programs in the United States is..

American Board of Funeral Service Education

an external response to an emotion

which of the following is are objectives of psychology

help ppl learn more efficiently, make better adjustments to life, and understand why ppl do the things they do.

grief is best relieved by

expressing it outwardly by crying

during grief a person may experience

fear/depression,anger/resentment,and weakness and loneliness

a realistic attitude towards death

can be best developed in early childhood

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Confrence/ Arts

Cumilation of the Arts Section

Question	Answer
A funeral rite that in essence is devoid of religious connotation is known as	humanistic
which of the following is a "must behavior"?	more
A funeral rite that is adjusted to the needs and wants of those involved is known as	adaptive
the method by which the values of a given society are learned and internalized by its members best defines	socialization
a joint family is always	patriarchal
a family in which the governance of power is shared by both the man and woman is referred to as	egalitarian
a behavior an individual must abstain from defines a	taboo
social customs which may be broken without serious consequences are known as	folkways
the attitude that all groups or cultures are equal and important is known as	cultural relativism
in a nuclear family, when the spouse dies, the surviving spouse...	raises the children alone
a joint family would most likely be found in which of the following settings?	rural
in which of the following units does the father rule	patriarchal
the Taharah, as performed by the Chevra Kadisha, is an example of..	ritual
an expected behavior pattern enforced by those governing is a...	law
which of the family types traditionally practices patriarchal governance..	joint
a reaction to death that may be reduced by viewing the body is...	denial
the first secular funeral director in the western world was	litibinarius
cremation first gained wide spread acceptance in..	ancient greece
the roman funeral was typically carried out by	public officials and paid secular functionaries
to keep down the cost of funerals in the middle ages, people often formed	burial clubs
the man generally credited with the term "Father of Bacteriology" was	Anthony von Leeuwenhoek
a man named Chadwick issued a landmark report and supplement after 3 yrs of study (1839-1842) the report discussed	deplorable conditions in English cemeteries
the man who translated Jean Gannal's history of embalming in 1834 and thereby made embalming available to the American public was..	Dr. Richard Harlan
an above ground structure containing crypts for casketed remains is a	mausoleum
the agency responsible for production, administration, and integrity of the National Board Examination is..	International conference of funeral service examining boards
the first major attempt to establish requirements, test, and licenses for embalmers in the U.s. was..	the order concerning embalmers
the agency charged with developing curriculum and accreditation standards for funeral service educational programs in the United States is..	American Board of Funeral Service Education
Dr. Thomas Holmes is credited with the 19th century development of	chemical embalming
in ancient egypt, to prepare a body for burial, it was immersed in	natron
in Egyptian embalming practice, canopic jars were used to store..	viscera
the author of the Undertakers Manual	Dr. Auguste Renouard
membership consist of one male and one female and the children from their previous marriages and may include children from the present marriage	blended family
two unrelated adults of opposite sex sharing the same living quarters	cohabitants
living or happening in the same period	contemporary
the emotional attitude that all cultures are equal and pertinent	cultural relativism
abstract patterns for living and dying which are identifiable in all cultures	cultural universal
consist of abstract patterns (rules, ideas, beliefs, shared by members of society) for living or dying; learned directly or indirectly	culture
the science of human behavior is called	psychology
the modern definition of psychology is that it is the study of human...	behavior
crying is	an external response to an emotion
"Emovere," the latin root of the word emotion means..	to move out or stir up
the common name for a strong irrational fear that is difficult to eliminate is	phobia
which of the following forms of behavior illustrates "regression" by an adult?	throwing a temper tantrum
usually the best way to meet our problems is to	attack them directly
which of the following is are objectives of psychology	help ppl learn more efficiently, make better adjustments to life, and understand why ppl do the things they do.
grief is best relieved by	expressing it outwardly by crying
during grief a person may experience	fear/depression,anger/resentment,and weakness and loneliness
a realistic attitude towards death	can be best developed in early childhood
the study of death is called	thanatology
john, age five began using "baby talk" and bed wetting after the birth of a baby brother. He was using the defense mechanism of	regression
which of the following self concept factors would not affect the ability of the funeral director to effectively communicate with his clients	persuasion
in his service to the public, the funeral director must always be conscious of the basic ______ which consistently maintains and improves his ability to communicate with the community	trust
the two most common forms of communication may be referred to as	verbal and non-verbal
which of the following is the least likely reaction following a S.I.D.S death	acceptance
anticipatory grief allows	the grief work to be shortened
which of the following is NOT one of the normal reaction in Lindemann's symptomatology of normal grief	no interruptions in patterns of conduct
which of the following is NOT a distinct role of the funeral service counselor in helping the bereaved family gain insight into problems and discovering ways of coping with problems	the ultimate decisions of the funeral should be influenced by the funeral director
which of the following would NOT be a desired interview technique during the funeral service arrangement conference	non-verbal communication
which of the following is NOT an advantage of the directive counseling approach..	it encourages dependance by the bereaved
Carl Rogers is most frequently associated with	non-directive counseling
which of the following would NOT be an acceptable counseling principle applicable to funeral service?	insist that the client gain a new perspective
which of the following would argue that counseling is associated with good communication	carl rogers
which of the following is a document signed by persons who want to be allowed to die?	the living will
that type of self destruction in which a person has little or no group identification and is seen as a loner is referred to as a	egoistic suicide
_____ in its broadest sense includes the patient and family prior to the time of death, at the time of death of the patient and care of the family during the bereavement period..	hospice
the third of Kubler-Ross stages of dying is identified as..	bargaining
a common pattern of symptoms and reactions experienced by those who have lost relatives or friends through death is known as..	grief syndrome
a normal somatic disturbance in grief is	weakness
an event producing acute deprivation and loss due to death of one in whom emotional capital has been invested is	bereavement
the psychological needs of the bereaved family	need emotional support
the purpose of the funeral rite is	to face confrontation with death
another common name for Sudden Infant Death Syndrome would be	crib death
Overactivity, acquisistion of symptoms of the deceased, isolation from friends and family and furious hostility toward a person (what theory?	delayed grief
to assist in the understanding of the circumstances or situations the individual is experiencing, and to assist that person in the selection of an alternative adjustment if necessary is known as	facilitating
which of the following is NOT considered to be a characteristic of sudden infant death syndrome?	it is based on heredity
the act of causing death painlessly so as to end pain and suffering for an individual is called	euthanasia
the fourth stage of dying according to Kubler Ross is..	depression
the state of estrangement an individual feels in social settings that are viewed as foreign, unpredictable or unacceptable is known as	alienation
grieving that occurs prior to the actual loss is called	anticipatory grief
a state, condition, or event produced when we lose someone or something of value best describes the term	bereavement
the loss of someone or something	bereavement
which of the following is a need of the bereaved?	confirm the reality
which if the following is a purpose of the funeral?	to establish a socially accepted climate for mourning
the final component of attachment theory states that	the greater the potential for loss, the more intense the reaction
which of the following is a "Task of Mourning" according to Worden?	adjust to an environment in which the deceased is missing
which of the following is a somatic disturbance in grief?	tightness of chest
a protective coping mechanism characterized by an inability to perceive external reality is called	denial
a conscious postponement of addressing anxieties and concerns defines	suppression
the second stage of death and dying according to Kubler-Ross is	anger
a formal or symbolic act or observance is called a	ceremony
a non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health is called____ counseling	client-centered
grief extending over a long period of time without resolution is called	complicated grief
anytime someone helps someone else with a problem is one definition of	counseling
in grief the inability of the individual to adjust to life without the presence of the deceased, or a feeling of less significance in the world is called	alienation
a relation of harmony, conformity, accord or affinity established in any human interaction is called	rapport
the assumption of blame directed toward one's self by others is called	shame
an unsuccessful attempt made by a person to end his own life is called	suicidal gesture
a more or less conscious postponement of addressing anxieties and concerns is	suppression
the type of counseling which takes place when the family is selecting the services and items of merchandise after a death has occurred is called	at-need counseling
blame directed toward one's self based on real or unreal conditions is called	guilt
which of the following is a style of counseling rather than a type of counseling	person-centered
which of the following examples explain how funeral service facilitates grief	it provides the experience of pain in grief
which of the following is NOT an example of a type of after-care follow-up?	discussing an impeding death at a pre-need conference
which of the following is Worden's second "Task of Mourning"	to experience the pain of grief
which of the following is NOT a manifestation of normal grief?	extreme withdrawal
a type of complicated grief which is prolonged and is excessive in duration is	chronic grief
a type of grief which is suppressed and or postponed is	delayed grief
the age at which a child understands death as being both final and inevitable is	9 Years old and above
a type of grief reaction when the person experiences symptoms and behavior which causes them difficulty, but they do not see or recognize the fact that these are related to the loss	masked grief
which type of counseling involves sharing a body of special information with a counselee..	informational
person-centered counseling is also referred to as	client-centered counseling
which style of counseling focuses on the counselor taking a live speaking role?	directive
establishing a rapport with the client, appraising the clients problems, and accepting the clients attitudes and feelings are factors specifically associated with which style of counseling..	non-directive
all of the following are referred to as characteristics of the helping funeral director except	judgmental attitude
according to client-centered counseling, the necessary quality of a counselor being in touch with reality and other's perception of one's self is termed..	congruence
according to Worden, which of the following are task of mourning?	accept the reality of loss and withdraw emotional energy from the deceased & adjust to a new envir. and invest energy in new relationships
in the task of mourning, which of the following are two of the main components	accept the reality of the loss & experience the pain of grief
Carl Rogers is well known for his work in humanistic therapy, which is also known as..	client centered therapy
a person who expresses anxiety and discomfort while attending a visitation at a funeral home is most likely experiencing a/an...	conditioned response
which of the following is a determinant of grief?	concurrent stresses
the event of a loss is..	bereavement
the defense mechanism by which a person refuses to see things as they are because such facts are threatening to the ego is called..	denial
according to Bowbly, attachments come from a need for:	safety and security
"Affect" is synonymous with..	emotion
the process of incorporating a loss into one's life is known as...	mourning
blame directed outward is the definition of..	anger
blame directed inward is the definition of..	guilt
psychology is defined as the study of	human behavior
crying would be an example of a/an..	external response to an emotions
blame perceived to be directed at the self from others best defines:	shame
suicide resulting from a hopeless situation is:	fatalistic
the funeral rite satisfies all of the following needs of the survivors EXCEPT:	stress
an emotion characterized by sudden and extreme fear is..	panic
in the early stages of developing a counseling relationship, it is important for the counselor to be:	non-judgmental
directive counseling is also known as:	active
which of the following acts of mourning is to experience the pain of loss	second
sing specialized techniques to help people with abnormal grief is known as:	grief therapy
Carl Rogers is most frequently associated with..	unconditional positive regard
the state of being prevented from attaining a goal best defines:	frustration
client-centered counseling is also known as...	non-directive
which of the following types of death would allow for anticipatory grief to occur..	AIDS
which culture is associated with the practice of immersing the body of the dead in earthen jars filled with honey or wax?	babylonians
with which era are the years 30,000 B.C. TO TO 6,000 B.C. associated with?	neolithic period
the years associated with the medieval period are:	600 A.D TO 1850 A.D.
tree burial was associated with which of the following:	North American Indians
the year 1628 is associated with which great event in the history of embalming:	discovery of blood circulation
the one Egypt known as God of the Underworld and judge of the dead was:	osiris
the ones who created mummies that were referred to as "Xaxos" were the..	gaunches
in Egyptian history, the walled suburb of a major city where embalming was performed was referred to as the	necropolis
the earliest assumed state of man was depictive of which era?	eolithic
which of these cultures were believed to have thrown their dead hordes to wild dogs..	mongolians
according to ancient Egypt death beliefs, the element of the body which remained with the body in the grave and demanded attention from the living was	ka.
the most expensive method of Egyptian embalming consisted of five steps, the last of which was	bandaging and anointing
according to ancient Egyptian history, which of the following members approximates the number of years required to complete the journey known as the "Circle of Necessity"	3,000
the term Sarcophagus refers to which of the following:	a coffin
which people are known to have skinned their dead as part of the body preparation procedure?	North American Indians
the term "Tabona" referred to which of the following?	a flint stone knife
the Egyptians felt that which of the following was the seat of intellect and emotion?	heart
which of the following did the Egyptians believe to be the center of the Universe?	the sun
how often did the inundation (overflowing) of the Nile River occur?	once a year
regarding the journey known as the Circle of Necessity, according to the Egyptians, where did this journey lead?	to the sun and back
who was the Greek historian known as the father of history?	herodotus
the "Guild of all Souls" was established in?	London, England
the "Father of Modern Embalming" United States is..	Dr. Thomas Holmes
in discussing the undertaking specialist of Ancient Egypt, which one of the following was referred to as the priest?	Kher-herb
the Ba, Yakhu, the name, the heart the shadow and the Ka are elements of the following cultures?	egyptians
llibitina and libitinerius are functionaries identified with which of the following early cultures?	Romans
the "Crier" in Ancient Rome was also referred to as the	praeco
the cult of Dionysius is associated with which of the following cultures?	ancient greeks
the "Elysian Fields" death belief is associated with which of the following cultures?	ancient greek
the cult of "Osiris" identified with which early civilization?	ancient Egyptians
the placing of various organs in canopic jars and embalming by class distinction was specifically associated with which of the following early civilizations	ancient Egyptians
the "designator" in ancient Rome was also referred to as the	master of ceremonies
te use of an "effigy" became popularized during	middle-ages
during the middle ages, a waxed death mask was referred to as a(n)	effigy
the great plague of London took place during the	middle-ages
the great plague of London took place in	1664-1665
a "sin-eater" was associated with which of the following	middle-ages
in discussing early American funerals, invites to funerals and town undertakers were referred to as..	municipal officers
the Egyptian "God of Dead" was	Osiris
burial societies were becoming common place during	medieval period
the first people to dress their head in white clothing were the	Christians
the person who was responsible for bringing the European embalming techniques to the U.S. was	Harlan
the term used by the Jewish people to represent the flesh was..	basar
jewish burials were scheduled	during the day of the death before sun-down
the Medieval Irish wakes were known for their	light-hearted practices
the most common form of disposition for the early Scandinavians was	cremation
which of the following is NOT true of the Ancient Jewish funeral?	the women always prepared the dead bodies
another name for the dark ages was	middle-ages
the period of time when the Egyptians were embalming bodies were...	ancient
the name of the Jewish grave that was covered with a stone slab is...	sunken
burial trends during the Middle Ages were greatly influenced by the	church
the "Kiss of Peace" represented a major break in tradition between the Christians and the	Jews
one of the countries which made mask making very popular in replacing the body during the long periods the body was lying in state was	England
the country which practiced "Communion of the Dead" was..	Ireland and Scotland
which of the following is not part of a Roman Committal service..	burial mass celebrated at the grave site
the focal point of a Roman Funeral Procession was the	torch bearer
the name of the place of Greek after life was	Hades
which if the following does not have any significance in Greek burial practices and customs	God's little acre
Constantines's sumptuary laws	was a body of mortuary laws
the first Christian ruler of Rome was	Constantine
which of the following individuals involved in the Egyptian embalming process was not the most prominent...	priest
of the following individuals involved in the Egyptian embalming process, the person who marked the length of the incision with a charcoal pencil was the..	scribe
the percentage of Egyptians prepared by the inexpensive method of embalming was..	80%
which of the following was NOT part of an Egyptian funeral procession?	jesters
of the following individuals involved in the Egyptian embalming process, who was in charge of the funeral procession of an influential Egyptian..	physician
the Roman head undertaker was referred to as the	Libitinarious
early Scandinavians referred to Valhalla as...	Land of the dead
in the mythological concepts of the Greek afterlife, the Greeks prepared the body to go to..	Hades
many historians credit the Greeks as the first to use..	cremation
the person who discovered formaldehyde in 1868 was..	Hofmann
the person who had Gannal's book published in the U.S. was..	Harlan
the people who dressed their dead in Togas were the...	Romans
the people who cremated their dead with all of their worldly possessions were...	Northern European
who usually had their funeral processions during the night..	Romans
the Jewish people believed the individual was made up of two elements which were..	Nefesh and Basar
the deceased Hebrews dressed in..	their best attire
Jewish funeral customs were noted for their..	simplicity
the Jewish religious sect which had a very strict viewpoint of their religious policies and procedures were the...	Orthodox
the injection of cedar oil into the abdomen of the body was utilized in the medium priced method of Egyptian embalming, causing the organs in the body to...	be dissolved
what approximate percentage of the Egyptian populace were prepared by the expensive method of embalming...	50%
the canopic jars which housed the organs of deceased Egyptians were named after the four sons of..	Horus
in ancient Egyptian beliefs of the Cult of Osiris, who was Osiris wicked brother?	Set
the deity who is known as "God of the Underworld" is..	Osiris
the sun worshipers believed people were developed from _______ elements..	6
the Necropolis was...	city of the dead
Egyptian burial receptacles which were large, massive, and rectangular in shape, describe the _____ casket...	sarcophagus
the civilization of people whose faith necessitated burial of the deceased by sundown on the day of death was the...	Hebrews
the most desirable mode of disposition for the Egyptians was..	entombment
the individual designated to eviscerate and wash the Egyptian remains was..	dissector (paraschistes or anatomist)
the Egyptian coffin which gained popularity because of the influence of Osiris was called the..	anthropoid
which of the following is not part of the expensive Egyptian embalming method?	immersion in molten asphalt
the individual involved in embalming the Egyptian dead whose functions were embalming and wrapping of the remains were..	surgeon
the individual involved in embalming the Egyptian dead whose functions were to anoint the body with the necessary oils, spices, and ointments was the..	Apothecary Servant
the most noted impact the Egyptian coffins had on another civilization was the..	Romans
which of the following came first..	funeral customs
the _____ are credited with the introduction of cremation..	Greeks
with the introduction of coffins and early funeral goods, which of the following were primarily pursuing the undertaking profession..	craftsman
which of the following was not a consideration in the development of coffins and burial cases..	importance on preservation of the deceased
which of the following was not a consideration with the introduction of metallic burial casket..	ounces per square foot
which of the following was not a major influence in the development of chemical embalming..	air tight receptacles
early methods of transporting the body included all but which of the following..	limousine
which of was associated with the introduction and development of early funeral transportation..	Crane & Breed
as casket manufacturers became more sophisticated in their merchandise, which of the following was an attitudinal change which was reflected in their product?	more aesthetic luxury
the "Conclamatio Mortis" is identified with which of the following..	the calling out of the dead
who is credited with receiving one, if not the firt patent, in regards to life preserving coffins?	Christian Eisenbrandt
a waxed death mask of nobility was referred to as a(n)	effigy
the wake during the Middle Ages was also referred to as the..	vigil of the dead
Edwin Chadwick is associated with which of the following..	investigator of mass corruption in regards to English practices
in ancient Egypt, the priest was also referred to as the..	Kher-heb
Dionysius was also recognized as..	the god of wine
the burial in Woolen act took place in which year..	1666
which funeral functionary in ancient Rome was identified as the "crier"?	praeco
the "God of the Underworld" is recognized with which of the following..	Osiris
in ancient Rome the early death belief said that the body and soul were composed of atoms which simply disintegrated at death. Who is responsible for influencing this belief?	Epicurus
one of the first coffin shop/warehouses was started in NYC by which of the following..	John L. Dillon
receptacles that were patent in the early 19th century but which gained no popular appeal were referred to as.	also-rans
a social development in the middle ages whereby the bodies of the noble were separated and the bones were bought back to their homes in a chest describes...	independent bone burial
in discussing early American undertaking, inviters to funerals were considered to be..	municipal officers
which of the following received one of the first patents for a corpse cooler/cooling board during the 19th century?	Robert Fredrick & C.A. Trump
in ancient Rome, where did burial and/or entombment take place?	outside the walls of Rome
in discussing ancient culture, "The Designator" was also referred to as..	the master of ceremonies
the goddess of corpse and funerals is recognized as..	Libitina
the Egyptian undertaking specialist whose job included making medicines and anointing the body of the deceased was referred to as..	the Apothecary
which of the following is known for featuring a horse drawn hearse at the Chicago World's Fair in 1893 that resembled a church-like design and which weighed 2400 ponds?	Crane & Breede
which of the following is considered not to be an influential person in the development of embalming schools?	Edwin Chadwick
which of the following is Not a reason why "Auto Funerals" would be slow in being accepted?	auto hearses were less costly than the traditional horse drawn hearse
by virtue of technical skill and knowledge, which of the following individuals, in particular, was qualified to fulfill the role as coroner in early America?	town undertakers
in discussing metallic burial caskets, the ogee design served what purpose?	reduced the excess space that characterized most metallic burial caskets and it also reduced the excess weight that characterized most metallic burial caskets
which of the following receptacles was used for ex-president Grant?	style E state casket
M.H. Crane and J.R. Barnes acquired the manufacturing rights from Fisk in what year?	1853
the "Head Undertaker" in ancient Rome was referred to as.	Libitinarius
the evisceration of body organs and their placement in four canopic jars was associated with the embalming practices of which ancient civilization?	Egyptians
the individual to receive the first American patent on a metallic coffin (1836) was..	James A. Gray
what was the effect on cemeteries in regards to the great plague of London?	cemeteries were overcrowded
which of these individuals criticized the use of common preservatives such as arsenic in regards to embalming?	Dr. Thomas Holmes
a _______ or a long pleated arrangement of fine linen was worn by a widow during the Middle Ages. This arrangement resembled a beard..	Barbe
during the late Middle ages, who began experimenting with embalming?	Anatomist & Surgeon
in discussing Edwin Chadwick's report, what did he recommend..	all cemeteries be municipalized and religious rites be simplified and standardized
John Hunter was..	credited with the discovery of the Hunter's Canal
Dr. Thomas Holmes is..	the father of embalming of the United States
Dr. William Hunter was..	the first to successfully adopt arterial injection as a means of preservation
Dr. Fredrick Ruysch is the..	Father of embalming
August Hofman is credited with..	discovering formaldehyde
Father of Histology..	Marcello Malpighi
The author of "Hitory of Embalming"	Jean Gannal
Dr. Wiliam Harvey discovered..	the circulation of blood
Leonardo De Vinci is..	painter of the last supper
Anthony van Leeuwenhock is the..	Father of bacteriology
a behavior which dictates the individual must abstain from certain acts dealing with death is a..	taboo
a "ribbon cutting" at the opening of a supermarket could best be described as...	ceremony
a baptism could best be described as a...	ritual
which of the following does NOT describe the joint/extended family unit..	urban based
within a patriarchal joint/extended family, who would assume control at the death of the father (age 62)?	Tom, the son age 37
a must behavior, the basic patterns of ideas and acts of a people are..	mores
rites of funeralization with the body present are called..	funerals
which religious aect request the use of words "passed on" rather than "died or deceased" in the death notice of the obituary?	Christian Scientist
the casket used in a Jewish Orthodox funeral service is called a/an:	aron
under what condition can a veterans burial benefit be paid directly to the funeral home?	if a funeral home can demonstrate that a veteran's funeral bill is unpaid
at the conclusion of a Greek Orthodox funeral service, the congregation will pass by the casket and..	kiss the icon
a general term designating a place suitable for the reception of a dead human body is a/an...	tomb
the decedent's social security number is required to be entered on a/an..	death certificate
a speech about the character of a deceased person at the funeral service is known as..	eulogy
a funeral procession is also known as a...	cortege
an unsolicited gift to a clergyman is also known as a...	honorarium
a veteran's grave marker can be obtained by making application to the...	veteran administration
the proper terminology for the placing of cremated remains into a final container is...	inurnment
when placing the casket on the lowering device, the casket bearers should grasp what portion of the handle?	bar
traditionally, the name given to a symbolic cloth covering placed over the casket is a/an..	pall
a protestant church designed so that the pull pit is centered in the sanctuary is called..	non-liturgical
the united states flag that accompanies the body of a deceased military person should be presented to the..	surviving spouse or next of kin
a mournful poem or song of lamentation for the dead is a/an..	elegy
the main body of the church where seating is provided is the:	nave
an alter attendant is also called..	acolyte
the person who presides at the funeral service for the church of Jesus Christ of Latter Day Saints is the..	bishop of the ward
embalming is usually not practiced by the..	Jewish orthodox
a cross with the image of the body of Christ superimposed is a..	crucifix
which one of the following would NOT be consistent with a Christian Science service..	a church funeral
a monument which is erected to the memory of the dead, but containing no remains is a/an..	cenotaph
any rate of interest above the maximum rate allowable by law is...	usury
the party who makes as offer is called the..	offeror
the party who is sued in a civil suit is known as the...	defendant
the doctrine of stare decisis is concerned with...	case law
the term that is used when all the terms of a contract have been fully performed by the contracting parties is..	executed
a business that is owned by one person is classified as a..	sole proprietorship
false statements made in writing for the purpose of injuring the reputation of another constitute..	libel
personal property permanently attached to land is known as a..	fixture
which of the following terms describes a sale in which the buyer, so long as the buyer is not in default , has a right to possession before payment in full is made..	conditional sale
a contract to keep an offer open for a specified period of time supported by consideration is called a/an..	option
the person appointed by a court to oversee an estate is the...	administrator
in law, a relationship of trust i expressed by the term..	fiduciary
an intoxicated person makes a contract. It is..	voidable
the branch of the law which deals with the rules of conduct and actions governing a mortician during his legal relations with the public is..	mortuary law
a private or civil wrong whose cause is intentional or caused by negligence for which there may be action or damage is..	tort
a notice of complaint given to a defendant defining the complaint and a time frame in which an answer must be received is a/an..	summons
an intentional statement of false facts upon which an injured party relied in a decision to enter into contract, to their detriment is..	fraud
the method of removing one's free will in making a decision by threats to do physical harm to the person, his family or property is..	duress
unauthorized embalming may be viewed by the courts as which type of violation..	mutilation
when a funeral director has a dead human body in his care, he is properly termed a..	custodian
when the funeral director has the personal effects of a dead human body in his possession, he is properly termed a..	bailee
a person appointed by the court to oversee the estate of an intestate is called..	administrator
a personal representative of the decedent appointed in the will to carry out the provisions of the will is called..	executor
the right to sue the federal government is derived from..	the federal claims act
a written disposition of property, real or personal, to take effect at the death of an individual is called a..	will
when a person dies without a will, he is said to die...	intestate
a person who dies leaving a valid will is called a..	testator
an addition or modification of a will is known as a..	condicil
the filing and proving of the will following death is called..	probate
a contract that is of no legal effect is..	void
a contract that may be set aside by at least one of the parties is..	voidable
a contract which is enforceable by the courts is...	valid
you receive an offer in the mail containing no stipulations as the the acceptance, and you decide to return your acceptance by mail. The agreement is complete when the acceptance is..	placed in the mail by the offeree
one who induces another to enter into a contract as a result of an intentionally or recklessly false statement of a material fact is guilty of..	fraud
a private or civil wrong, either intentional or caused by negligence, for which there may be action for damage is..	tort
a term involving a relation of trust or confidence is..	fiduciary
a breach of the duty of care one individual has toward others is called..	negligence
the maximum amount of interest that may be charged is called the..	contract rate
any rate of interest above the maximum rate allowable by law is said to be..	usurious
a contract in which the terms have not been fully performed by all the parties is said to be..	executory
a contract in which undue influence was proven is considered..	voidable
the laws of city councils are called..	ordinances
the power of authority which each court has to hear cases is called its...	jurisdiction
in order to be enforceable, a valid contract must meet which of the following requirements..	mutual agreement, competent parties, supported by consideration and has lawful purpose
a contract under seal is called..	formal
mutual mistakes as ti the existence of the subject matter renders a contract..	void
the election to void a contract is called..	disaffirmance
a restatement of one's willingness to be bound by his promises made during minority is called..	ratification
a contract made by a legally insane person is..	void
a contract made by a person who is intoxicated, but aware of the consequences of his or her actions is...	valid
whatever the promisor demands and receives as the price for his promise is called...	consideration
when one promises to refrain from doing something his conduct is known as..	forbearance
the statue listing certain classes of contracts which must be in writing to be enforceable is called the..	statue of frauds
the means whereby one party conveys his rights in a contract to another who is not a party to the original contract is called..	assignment
the substitution of a new party for the priginal party who is to perform is called..	novation
when one party to a cotract breaches it, the other party has the right to sue for breach of contract, but he must excercise his right within the time fixed by a statue which is called..	statue of frauds
customs which have come to be recognized by the courts as law describes..	common law
a contract made by an insane person who has not been declared so judicialy is..	voidable
the damages awarded an injured party in a contract in which the injured party is entitled to compensation for the exact amount of the loss are called..	compensatory damages
written instruments drawn in a special form, which can be transformed from person to person as a substitute for money or as instruments of credit, are called..	negotiable instruments
an unconditional written promise made by one person to another, signed by the maker, engaging to pay on demand r at a fixed future time, a sum certain in money to order or to bearer is a..	promissory note
a draft drawn on a bank and payable on demand is..	check
the contract between a principle and an agent creates a relationship called..	agency
an association of individuals untied for a common purpose and permitted by law to use a common name and to change its members without disolition of the association is a(n)..	corporation
a corporation has a distinct existence seperate and apart from the existence of its individual members which is known as a(n)	entity
the owners of a corporation are known as..	stockholders
the right to declare dividens depends upon the discretion of the..	board of directors
all physical items that are not real prperty are classified as...	personal property
anything that may be owned, possessed, used, or disposed of for a price is called..	property
land, timber, minerals, buildings, and other man made property permanently attached to land are called..	real property
property right consisting of merely evidence of ownership of property, such as copyrights, checks, notes and stocks are..	intangible personal property
personal property which can be seen and touched is...	tangiable personal property
the law whose purpose is to compensate the aggrieved, not to punish the wrongdoer is..	tort law
when the duty of care that a motorist owes oter motorist and pedestrians is breached and results in injury or damage to another, that motorist has committed a..	tort
the extinction or withdrwal of a legacy by an act equivelent to revocation is called..	ademption
a will written entirely by the testator with his own hand is properly termed a..	holographic will
a propportioanl reduction of a legacy when the funds or assets out of which such legacy are payable are not sufficient to pay it in full is..	abatement
the condition of an estate of a deceased person which is unable to pay the debts of the decendent and/or the estate is refered to as being..	insolvent estate
of the following, under normal circumstances, the one(s) having the primary right to control final disposition of a deceased person is...	children of legal age
when a dead human body is in the mortuary, the funeral home is said to have..	actual custody
perjury is...	false testimony
a document which defines the relationship of the government itself and of its citizens is..	a constitution
in the field of business law, the most important statue is..	the uniform commercial code
a permanent order, issued by a court, forbidding activities which would be detrimental to others is..	an injunction
to read the charge of an indictment is..	arraign
defamation of character by spoken words or gestures is..	slander
laws enacted by legislative bodies are..	statutes
in the state court, the chief officer is..	the judge
a temporary order forbiding a certain action is...	a restraining order
the court having sloe jurisdiction over estates is..	probate court
common law is based on..	customs
parol evidence is..	spoken words
a formal written command issued by a court of law..	writ
the failure to volunteer or reveal information not requested is termed..	concealment
which of the following is NOT a type of inferior state court..	juvenile court
laws passed by local governments are..	ordinances
the doctrine of Stare Decisis is concerned with...	case law
a court of original general jurisdiction is..	trial court
the law of the land in the United States is the..	U.S. Constitution
what is right and just referes to ..	equity
the party who institutes a court action is the..	plaintiff
the highest court of the land in the U.S. is the..	U.S. supreme court
the highest court of a state is the..	state supreme court
a process ma be referred to as..	summons
the decision of a jury is the..	verdict
a federal court of appeals is...	an appellate court
common law developed in..	England
rules of civil conduct commanding what is right and prohibitting what is wrong defines..	law
law which is concerned primarily with those rules of conduct involving financial transactions between individuals or legal entities is..	business law
orders and decrees from governmental agencies which have the force of law is considered..	administrative law
a contract made by a person who is so intoxicated as to be unaware of the consequences is..	voidable
a newspaper advertisement can be an offer if it shows...	intent
an expressed willingness from a person to enter into a contractual agreement is...	an offer
which if the following is a mistake that does NOT render an agreement defective..	terms of the contract
to cancel or annul or avoid a contract is to..	rescind
a person below the adult age is..	minor
laws that are designed to protect or prevent any individual from controlling a large share of a market or products are..	anti-trust laws
a contract made with which of these people would be considered void?	a judicially declared insane person
a change of parties with the formation of a new contract is..	novation
the violation of the terms of a contract is referred to as..	breach of contract
a term for blood kin is..	consanguinity
the right a minor has to avoid a contract is termed...	disaffirmance
generally a minor is fully liable for his/ her..	torts
which of the following is not a necessary...	movie ticket
the statue of frauds states that for contracts classified under the statue to be enforceable they must be..	written contracts
a term which means the transfer of one's duty alone without transfer of right is..	delegation
usury is a term which refers to..	excess interest
a breach of contractual obligation other than money is...	default
the term which means a fact that could alter one's decision to enter into a legal binding contract is..	material fact
contracts in which fraud is proven are considered..	voidable
price fixing agreements are..	illegal
oral contracts are...	spoken
An offer is rejected by a/an	counteroffer
the party who makes the offer is the..	offeror
Which one of these is a necessary..	medical bill
a contract whose terms have been fully carried out is..	executed
a contract which is based upon acts being done in consideration for a promise is called..	unilateral
a contract in which the duties and obligations assumed by the parties are not verbalized but indicated by their actions is known as..	an implied contract
a contract in which the parties make known their intentions by words is..	an express contract
a contract which is written so that either party may consider it as a joint obligation or a group of individual obligations is..	a joint and several contract
caveat emptor means..	let the buyer beware
when the buyer takes actual possession of goods which have been offered for sale, this action is called...	an acceptance
goods which are owned by the seller and are physically in existence at the time of the contract are known as..	existing goods
when the buyer makes a selection of goods which are to be purchased from the seller, the goods are classified as...	identified goods
goods of a homogenous nature which are sold by weight are known as...	fungible goods
bailment in which the bailee does not receive any compensation is...	gratuitous bailment
reasonable care, under the circumstances, is a required standard in ordinary bailments by the..	bailee
a carrier owned by a shipper for the purpose of shipping its own goods is..	private carrier
a document of title which sets forth the contract between the shipper and carrier is the..	bill of lading
the deposit of tangible personal as security for some debt or obligation is..	pawn
in a bailment, the person who retains the title but gives up possession of the goods is the..	bailor
in an auction, goods which are offered for sale that cannot be withdrawn are classified as..	goods offered without reserve
a carrier that transports goods or persons for a fee for all who apply for the services and without discrimination is called a..	common carrier
indorsements of commercial paper include which of the following..	blank, qualified and restrictive indorsement
the person who signs a promissory note and is obligated to pay at maturity is called the..	maker of the note
a sealed written contract usually issued by a corporation, a municipality, or a government which contains a promise to pay a sum certain in money at a fixed or determinable future time is..	a bond
a check that a bank draws on its own funds and is signed by a responsible bank official but may be used by anyone to pay a debt is called..	cashier's check
an endorsement which limits the liability of the endorser is called a..	qualified endorsement
factors del credere are..	commision merchants
the most common method of creating an agency is by..	appointment
an individual who brings together contracting parties is called..	broker
the party appointed by another to act in his/her name in forming contracts with third parties is..	agent
the party who appoints an agent is the..	principle
one who receives possession of another persons property for sale on commission is..	a factor
an agent that has been appointed b a sealed written authorization which states that the agent is to act in the principles behalf is..	an attorney in fact
a principal owes which of the following duties to the agent..	compensation
an agent owes which of the following duties to his principal..	loyalty and good faith
an agency is terminated by operation of the law if which of the following conditions occur...	death or incapacity of either principal or agent
ownership of corporate stocks is represented by..	stock certificates
an advantage to a corporation is..	limited liability
a gift of personal property received through a will is a...	bequest
a nuncupative will is..	an oral will
the right that one person has to use the property of another for a special purpose is known as...	an easement
a charge against another's property as security for a debt or claim is..	a lien
the power of government to take private property against the objection of the owner for a public purpose..	eminet domain
a lien or mortgage against real property is...	an encumbrance
which of the following is classified as movable personal property...	furniture
the person who receives the proceeds from an insurance policy is called the..	beneficiary
a written insurance contract is..	a policy
a reducing term insurance policy plus savings account is called..	an endowment policy
a life insurance policy in which premium payments continue to death or until age 100, whichever occurs first is..	a whole life policy
another term for the insurer is..	underwriter
the person protected against a loss is the...	policy holder
the consideration of an insurance policy is...	a premium
in regards to the no-property theory, the dead body was under the control of..	church
the power to adopt laws for the protection of the public is..	police power
an action to recover possession of property unlawfully detained is..	replevin
the term synonymous to a dead body is..	corpse
the major source of mortuary law is..	common law
a dead human body used for anatomical study is a...	cadaver
the most positive sign of death is..	decomposition
the legal status of a dead human body known as the property theory is...	never used in this country
quasi-property means...	almost property
the law states that every person has a right to a...	decent burial
embalming is a form of..	mutilation
a trade embalmer acts as..	an independent contractor
another term for autopsy is...	necropsy
exhumation is a term for..	disinterment
a funeral homes family car is considered a..	private carrier
a probate court is concerned with...	wills
a dead human body is said to be..	quasi-property
a dead human body..	is not property in a real sense
as a rule, the right of decent disposal belongs to the...	surviving spouse
with regard to the dead human body, the courts have adopted a...	quasi-property theory
a surviving spouse may avoid being written out of a will by invoking...	the inheritance statue
the method of dividing an intestate estate where a class or group of distributes take share which their deceased should have been entitled to, and not as so many individuals is distribution..	per stripes
a person receiving a gift of real estate in a will is..	a devisee
which of the following is not considered to be consanguineous...	the wife
the person who is the beneficiary of personal property by a will is the..	legatee
an oral will stated to a witness is a	nuncupative will
a contract is a legally enforceable agreement between..
one who receives possession of another's property for sale on commission is..	a factor
an agent that has been appointed by a sealed written authorization which states that the agent is to act in the principals behalf is..	an attorney in fact
a principal owes which of the following duties to the agent..	compensation
an agent owes which of the following duties to his principal..	loyalty and good faith
an agency is terminated by operation of the law if which if the following conditions occur...	death or incapacity of either principal or agent
ownership of corporate stocks is represented by..	stock certificates
an advantage to a corporation is...	limited liability
a gift of personal property received through will is a..	bequest
a nuncupative will is..	an oral will
the right that one person has to use the property of another for a special purpose is known as..	an easement
a charge against anothers property as security for a debt or claim is..	a lien
the power of government to take private property against the objection of the owner for public purpose is..	eminent domain
a lien or mortgage against real property is..	an encumbrance
which of the following is classified as movable personal property..	furniture
the person who receives the proceeds from an insurance policy is called the..	beneficiary
a written insurance contract is..	a policy
a reducing term insurance policy plus savings account is called..	endowment policy
a life insurance policy in which premium payments continue to death or until age 100, whichever occurs first, is..	a whole life policy
another term for the insurer is..	underwriter
the person protected against a loss is the..	policy holder
the consideration of an insurance policy is...	a premium
in regards to the no-property theory, the dead body was under the control of the..	church
the power to adopt laws for the protection of the public is..	police power
an action to recover possession of property unlawfully detained is..	replevin
the term synonymous to a dead body is...	corpse
the major source of mortuary law is..	common law
a dead human body used for anatomical study is a..	corpse
the most positive sign of death is...	decomposition
the legal status of a dead human body known as the property theory is..	never used in this country
quasi-property means...	almost property
the law states that every person has a right to a..	decent burial
embalming is a form of..	mutilation
a trade embalmer acts as..	an independent contractor
another term for autopsy is...	necropsy
exhumation is a term for..	disinterment
a funeral homes family car is considered a...	private carrier
a probate court is concerned with..	wills
a dead human body is said to be..	quasi-property
a dead human body..	is not property in a real sense
as a rule, the right of decent disposal belongs to the..	surviving spouse
with regard to the dead human body, the courts have adopted a..	quasi-property theory
a surviving spouse may avoid being written out of a will by invoking..	the inheritance statue
the method of dividing an intestate estate where a class or group of distributees take the share which their deceased should have been entitled to, and not as so many individuals is distribution..	per stripes
a person receiving a gift of real estate in a will is..	a devisee
which if the following is not considered to be consanguineous..	the wife
the person who is the beneficiary of personal property by a will is the..	legatee
an oral will stated to a witness is a...	nuncupative will
a contract is a legally enforceable agreement between..	two or more legally competent persons
another name for a prosecutor is..	district attorney
the requirement for a valid offer includes which of the following..	it must appear to be seriously intended and be communicated to the offeree
the two essential elements of a contract are..	there must be an offer and acceptance
duress is classified according to the nature of the threat as..	physical duress, emotional duress and economic distress
parties who acquire rights superior to those of the original owner are known as..	holder in due course
a foreign corporation is one that is chartered in..	another state
for certain contracts to be enforceable they must be in writing according to the statue of frauds they include..	contracts for sale of 500.00 or more and contracts that can't be completed in one year.
a sale is different from a contract to sell in that in a sale...	the title and the item are transferred upon completion of the transaction
accord and satisfaction is an agreement made and executed in satisfaction of the rights one has...	from a previous contract
a crime usually punishable by death or incarceration in a penitentiary for more than one year is a...	felony
damages in excess of those required to compensate the plaintiff for the wrong done are..	punitive
courts that handle divorce and child custody cases are known as..	domestic relations courts
a punishable offense against society is defined as a..	crime
for the average citizen, the most important courts of the state court system are the..	courts of original jurisdiction
a contract in which two or more people individually agree to perform the same obligation is called a..	several contract
the power of authority which each court has to hear cases is called...	jurisdiction
a contract in which two or more persons are bound both jointly and individually is known as a..	joint and several contract
a partner who takes no active part in the management of the business, but who possibly may be known as a partner is a...	silent partner
courts concerned with delinquent, dependent, and neglected children are called...	juvenile courts
a life insurance policy which continues until the death of the insured is..	whole life
courts that have exclusive jurisdiction of bankruptcy matters, claims against the United States, and patent and copyright cases are defined as...	special federal courts
a partnership engaged in the buying and selling of merchandise is...	trading partnership
failure to exercise reasonable care toward another party is known as...	negligence
an action to recover possession of property unlawfully detained is termed..	replevin
the failure to perform with ability and care normally exercised by people in the profession is known as..	malpractice
laws designed to prevent one individual or group from controlling too large a share of the market for a product are called..	antitrust laws
corporations formed by individuals to perform some non-governmental function are called..	private corporations
he recorder in state and federal courts is the...	clerk
a partnership in which one partners liability is limited to a capital contribution only is a...	limited partnership
persons who sign a promissory note and obligate themselves to pay at maturity are called the..	maker
form w-4 is an..	employees withholding allowance certificate
a trial balance of the general ledger accounts taken after the owners temporary equity accounts have been closed is referred to as..	post-closing trial balance
anything of value owned is considered a..	asset
the legal obligation of a business to pay a debt is called a...	liability
the basic accounting equation is..	assets = liabilities + capitol
the steps involved in handling all of the transactions and events completed during an accounting period, beginning with placing data in a book of original entry and ending with a post-closing trial balance, are referred to collectively as..	accounting cycle
the process of determining whether the amount of cash, both on hand and in the bank is the same as amount entered in the accounting records is called proving..	the cash
money paid for the use of money is called..	interest
the process of allocating the cost of plant and equipment to the periods expected to benefit from the use of these assets is called..	depreciation accounting
what is the interest on a 1,000 note for 1 month at an 8% annual interest rate...	6.67
which of the following accounts normally has a credit balance..	liability
when a net profit is closed to capital, the capital account is..	credited
if the computer does not assign values in computer operations, the computer automatically can assign...	default values
96 megabytes would be roughly equivalent to...	96 million characters
the computer part that performs all the controlling, calculating, and processing functions is the...	CPU
the terms hard and floppy disk describe type of..	disks
what is the primary function of word processing software...	producing written documents
a duplicate of an original program or data made as a precaution against loss or damage of the original is called..	backup
a circuit board that contains most of the electronic components of the system unit is called the...	mother board
basic accounting theory is based on...	double entry
the group of accounts which you debit when increased are...	assets and expenses
the group of accounts which you credit to increase are..	liabilities and capitol
when a funeral director buys a casket coach on credit, he would..	debit casket coach and credit accounts payable
the payment of rent by cash is recorded..	debit rent expense and credit cash
purchase of office supplies on credit is recorded by..	debit office supplies and credit accounts payable
a ledger is a book of..	accounts
an entry on the debit side of a liability account indicates the account has been..	decreased
an entry made on the debit side of the proprietorship account indicates that the account has been...	decreased
an entry made on the debit side of an expense account indicates that the account has been..	increased
an entry made on the debit side of an asset account indicates that the account has been..	increased
the things of value owned by a business are..	assets
an accounting year ending on some date other than Dec. 31st is called...	fiscal year
a person to whom a debt is owed is called a..	creditor
which of these does not appear on the balance sheet..	expenses
liabilities are all thing a funeral director	owes
a profit and loss statement can be prepared...	anytime
an entry on the credit side of a revenue account indicates the account has been..	increased
when cash is spent in the acquisition of a asset the net worth of a business is...	not affected
the process of recording information in the ledger is called..	posting
accounts receivable is a/an...	asset account
another term for profit and loss statement is..	income statement
the amount of revenue from the sale of funeral services would be shown on the...	profit and loss statement
the right side of a standard account is called the...	credit
the totaling of a column in a journal or ledger account is called..	footing
advertising expense would be reflected on the..	income statement
the accounts payable account would be shown on the...	balance sheet
a group of accounts constitutes a/an	ledger
if the total of the opening expenses section of the income statement is smaller than the total of the income section, the difference is..	net profit
expense means a/an...	decrease in owner's equity
which of the following accounts would be used to assist the accountant in an adjusting entry involving depreciation...	accumulated depreciation
the difference between the two sides of an account is called the...	account balance
the title of an account which would normally have a credit balance is..	accounts payable
an increase in proprietorship as the result of a business transaction is a/an...	income
a list of accounts that show the arrangement of the accounts in the ledger is called..	chart of accounts
double entry book keeping means an entry is made...	as a debit and credit
the proprietorship of a business may be increased by...	net income and investment of assets in the business by the owner
the proprietorship of a business may be decreased by...	expenses and withdrawals of assets from the business by the owner
to establish a petty cash fund, one would...	debit petty cash and credit cash
the abbreviation for "debit" is..	Dr
the abbreviation for credit is..	Cr
a person who signs a check or draft ordering payment to be made is called the..	drawer
which religious sect request the use of the words "passed on" rather than "died or deceased" in the death notice of the obituary?	christian science
the casket used in a Jewish Orthodox funeral service is called a/an:	aron
under this condition a Veteran's Burial Benefit can be paid directly to the funeral home:	if a funeral home can demonstrate that a veteran's funeral bill is unpaid
at the conclusion of a Greek Orthodox funeral service, the congregation will pass by the casket and:	kiss the icon
a general term designating a place suitable for the reception of a dead human body is a/an:	tomb
the decedent's social security number is required to be entered on a/an:	death certificate
a speech about the character of a deceased person at the funeral service is known as a/an:	eulogy
a funeral procession is also known as a..	cortege
an unsolicited gift to a clergyman is called a/an:	honorarium
a veteran's grave marker can be obtained by making an application to the:	veteran administration
the proper terminology for the placing of cremated remains into a final container is:	inurnment
when placing the casket on the lowering device, the casket bearers should grasp this portion of the handle?	bar
traditionally, the name given to a symbolic cloth covering placed over the casket in a/an:	pall
a protestant church designed so that the pulpit is centered in the sanctuary is called:	non-liturgical
the united states flag that accompanies the body of a deceased military person should be presented to the:	surviving spouse or next of kin
a mournful poem or song of lamentation for the dead is a/an:	sonnet
the main body of the church where seating is provided is the:	nave
an alter attendant is called a/an:	acolyte
the person who presides at the funeral service for the church of Jesus Christ of Latter Day Saints is the:	bishop of the ward
embalming is usually not practiced by the..	Jewish Orthodox
a cross with the image of the body of Christ superimposed is a..	crucifix
a monument which is erected to the memory of the dead, but containing no remains is a/an:	cenotaph
the only non-declinable fee on the GPL (General Price List) is the:	basic service fee
which of the following disclosures are required on the General Price List by the FTC funeral rule:	right of selection
if a consumer does not want to accept or look at the General Price List:	you do not have to do anything else
the indirect method of approach for casket selection requires:	adequate pre-counseling
how many caskets should be shown in a casket room selection:	12-30
in ordering inventory, the funeral home manager knows that the quantity to be purchased which minimizes total cost is the:	economic order quantity
how can a funeral director develop an effective public relations campaign..	develop public presentations on the value of the funeral
the process of planning and executing the development, pricing, promotion and distribution of an organizations goods and services:	marketing
if a funeral home provides direct cremation, the Amended funeral rule requires you to:	offer alternative containers or wood boxes
if a supplier offers a reduction of the price given for payment of an account within the time limits established by the sales contract, this is known as a..	cash discount
a directors casket sales for the week are as follows: 750, 900, 900, 1175, 900 the mode is..	900.00
the advantage of the declining price structure:	CVI improves with higher priced caskets
a coffin or casket made entirely of wood and containing no metal parts would be required for the religion:	Jewish
the dimensions of a particular steel casket are6'6"long and 23"wide. a casket invoiced as 6'6"xx would be how many inches wide?	27
which of the following is classified as a hard wood?	oak
a burial vault which is closed by lowering the dome over the base describes a/an..	air-seal
an example of a non-ferrous metal is..	bronze
an option to a traditional casket display room would be:	a vertical computer program
in order to evaluate product needs, the funeral home manager may analyze the number of times sales in a given price bracket occur over a fixed period of time. This is called:	sales frequency
the purchasing, pricing, display, and sale of the product is known as..	merchandising
when collecting market data, the statistical study of human populations with respect to their size, and density, distribution, composition and income is known as..	demographics
the funeral directors sales for the week are: 700.00 1,500 1,200.. the mean is?	1,133.33
a method of price quotation in which one price includes both services and casket is..	unit pricing
according to the FTC funeral rule, funeral directors may:	offer a traditional funeral package as a discount
market research would include market data of the wealth produced in or near a community that provides employment and income to the local population. This is called:	economic base
the best lighting option for the selection room is..	indirect incandescent
if a pre-need sale takes place outside of the funeral establishment, the customer may cancel the contract within:	three days (72 hours)
most experts recommend that a funeral home spend what percentage of its yearly gross income on advertising..	2-5%
carl rogers is well known for his work in humanistic therapy, which is also known as:	client centered therapy
a person who expresses anxiety and discomfort while attending a visitation at a funeral home is most likely experiencing a/an:	conditioned response
which of the following is a determinant of grief:	concurrent stresses
the event of a loss is..	bereavement
the defense mechanism by which a person refuses to see things as they are because such facts are threatening to the ego is called:	denial
according to Bowbly, attachments come from a need for..	safety and security
affect is synonymous with:	emotion
the process of incorporating a loss into ones life is known as...	mourning
blame directed outward is the definition of...	anger
blame directed inward is the definition of...	guilt
psychology is defined as the study of:	human behavior
crying would be an example of a/an..	external response to an emotion
suicide resulting from a hopeless situation is...	fatalistic
the funeral rite satisfies all of the following needs of the survivors EXCEPT:	stress
an emotion characterized by sudden and extreme fear is..	panic
in the early stages of developing a counseling relationship, it is important for the counselor to be..	nonjudgemental
directive counseling is also known as..	active
which of the following acts of mourning is to experience the pain of a loss..	second
using specialized techniques to help people with abnormal grief is known as..	grief therapy
Carl Rogers is most frequently associated with..	unconditional positive regard
the state of being prevented from attaining a certain goal best defines..	frustration
client-centered counseling is also known as:	non-directive
helping people to facilitate uncomplicated grief to a healthy completion of the tasks of grieving within a reasonable time frame best defines..	grief counseling
which of the following types of death would allow for anticipatory grief to occur..	AIDS
of the following, who has the primary right to control final disposition of a body?	adult son
if there is no will, the property and holdings of a deceased person will be distributed according to law and an administrator/ personal representative will be appointed by the:	courts
in legal terminology, a dead human body is considered..	quasi-property
a good business technique in funeral arrangements is to:	have a written contract
the next of kin who delivers the personal effects of the deceased to the funeral director is properly termed a:	bailor
state regulation of funeral services for the health and welfare of citizens is an example of a state's..	police power
a dead human body:	is not property in a real sense
the funeral director who has physical possession of a dead human body is said to have:	actual custody
in a cortege, drivers who are under the control of the funeral director are legally referred to as..	agent drivers
although a dead human body is in one mortuary, the mortuary which has control of the final disposition is said to have..	constructive custody
as a funeral director, the only people you should inform, ever if asked, that the deceased has an infectious disease are appropriate members of:	your staff
a practitioner serves a family and provides both services and merchandise. the state requires the funeral home to pay 4% sales tax on merchandise. prices are... services 2,000 casket 2,250 and vault 1,600. How much tax does the funeral director pay?	154.00
any rate of interest above the maximum rate allowable by law is..	usury
the party who makes an offer is called the..	offeror
the party who is sued in a civl suit is known as the:	defendant
the doctrine of stare decisis is concerned with..	case law
the term that is used when all the terms of a contract have been fully preformed by the contracting parties is..	executed
a business that is owned by one person is classified as a:	sole proprietorship
false statements made in writing for the purpose of injuring the reputation of another constitutes:	libel
personal property permanently attached to land is known as a...	fixture
which of the following terms describes a sale in which the buyer, so long as the buyer is not in default, has a right to possession before payment is made in full.	conditional sale
a contract to keep an offer open for a specified period of time supported by consideration is called a/an..	option
the person appointed by a court to oversee an estate is the...	administrator
n law, a relationship of trust is expressed by the term..	fiduciary
an intoxicated person makes a contract. it is..	voidable
the branch of the law which deals with the rules of conduct and actions governing a mortician during his legal relations with the public is..	mortuary law
a private or civil wrong whose cause is intentional or caused by negligence for which there mat be action or damages is a:	tort
a notice of complaint given to a defendant defining the complaint and a time frame in which an answer must be received is a(n)	summons
an intentional statement of false facts upon which an injured party relied in a decision to enter a contract, to their detriment is:	fraud
the method of removing one's free will in making a decision by threats to do physical harm to the person, his family, or property is..	duress
unauthorized embalming may be viewed by the courts as which type of violation..	mutilation
a suitable container for cremation would be a(n)	alternative container
prior to cremations, consent for removing this item must be obtained..	pacemaker
if a family supplies an urn that was purchased at a different location, the funeral director can legally..	use the urn provided by the family
which of the following people would have the right to authorize the cremation for Mary..	Mary's adult children
a metal or concrete container designed to protect the casket is a:	vault
the person responsible to confirm that a pacemaker has been removed from the deceased prior to cremation is the..	crematory operator
the documents required for cremation include the authorization for cremation, the cremation permit, and the..	death certificate
jewlery and personal effects of the deceased should be	removed, documented and returned or disposed of according to the families instructions
it is appropriate for the funeral director to leave the cemetery...	after the casket is lowered

Created by: Dreil76

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