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ISDS ch. 3&4
| Question | Answer |
|---|---|
| E-filing is an example of a ________ tool. | government-to-citizen |
| Which of the following statements is true about electronic commerce? | Business-to-business is by far the largest form of electronic commerce in terms of revenues. |
| Which of the following is an example of consumer-to-consumer electronic commerce? | Marty buys Lobsang's mountaineering equipment from eBay.com |
| Which of the following is a result of global information dissemination? | Firms market their products and services over vast distances. |
| Which of the following is an advantage of using interactive communication via the Web? | increased customer loyalty |
| Which of the following is an example disintermediation? | OakTeak, a furniture manufacturing firm, started selling directly to its customers after it experienced a dip in sales due to channel conflicts between retailers. |
| Which of the following statements is true about firms pursuing a brick-and-mortar business strategy? | These firms do not indulge in electronic commerce. |
| Which of the following statements is true about firms pursuing a click-and-mortar business strategy? | These firms operate in both physical and virtual arenas. |
| Which of the following statements is true about firms pursuing a click-and-mortar business strategy? | These firms learn how to fully maximize commercial opportunities in both domains. |
| EZBiz, the brainchild of three college friends, is a startup venture which plans to produce sports gear. They are currently trying to decide between a brick-and-click strategy and a click-only strategy. Which of the following, if true, would most support | Retailers have a preference for established brands that can pay good margins. |
| Which of the following questions should a manager consider while analyzing the "value proposition" component of the business model? | Why do customers need your product/service? |
| Paying businesses that bring or refer customers to another business is known as ________. | affiliate marketing |
| Prior to the introduction of the Internet and Web, the secure communication of proprietary information in business-to-business electronic commerce was facilitated using ________. | electronic data interchange |
| Web-based technologies are cross platform, meaning that disparate computing systems can communicate with each other provided that ________. | standard Web protocols have been implemented |
| Organizations primarily use extranets to ________. | manage their supply chains |
| ________ can provide substantial productivity gains and cost savings by creating a single point of access where the company can conduct business with any number of business partners. | Portals |
| Which of the following statements is true about B2B and B2C payments? | Most B2B payments are made by checks. |
| Organizations implement intranets to support ________ electronic commerce. | business-to-employee |
| ________ is used to facilitate the secured transmission of proprietary information within an organization. | Intranet |
| The online sales of goods and services is known as ________. | e-tailing |
| How do comparison shopping sites generate revenue? | by charging a commission on transactions |
| Which of the following is a disadvantage of e-tailing? | It requires additional time for products to be delivered. |
| In a ________, a site hosting an advertisement creates fake clicks in order to get money from the advertiser. | network click fraud |
| ________ is used in order to have small, well-defined tasks performed by a scalable ad hoc workforce of everyday people. | Crowdsourcing |
| Which of the following is an argument against digital rights management? | It enables publishers to infringe on existing consumer rights. |