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OPNAVINST 5354.1
NAVY EQUAL OPPORTUNITY (EO) POLICY ENCLOSURE 5
| Question | Answer |
|---|---|
| Who is the primary and preferred channel for identifying and correcting discriminatory practices. | The chain of command |
| Who has the direct responsibility for managing the complaint process. | Commanders |
| IRS | Informal Resolution System |
| A complaint should be made within ____ days of the offending incident, or in the case of a series of incidents, within ____ days of the most recent incident. | A complaint should be made within 60 days of the offending incident, or in the case of a series of incidents, within 60 days of the most recent incident. |
| Navy Equal Opportunity (EO) Formal Complaint Form | NAVPERS 5354/2 |
| Personnel receiving a formal complaint shall submit the complaint to the commander or other designated authority within __ calendar day of receipt. | Personnel receiving a formal complaint shall submit the complaint to the commander or other designated authority within 1 calendar day of receipt. |
| Within ___ hours of receipt of a formal complaint, advocates shall be assigned to each complainant, alleged offender and any witness to ensure they are informed about complaint processing. | Within 24 hours of receipt of a formal complaint, advocates shall be assigned to each complainant, alleged offender and any witness to ensure they are informed about complaint processing. |
| The investigation must commence within ___ hours of complaint submission. | The investigation must commence within 72 hours of complaint submission. |
| A close-out message must be sent describing action taken, within ___ days of investigation commencement. | A close-out message (using format listed above) must be sent describing action taken, within 20 days of investigation commencement. |
| If the investigation is not completed at the 20- day point, an updated message must be sent every ____ days | If the investigation is not completed at the 20- day point, an updated message must be sent every 14 days |
| Command must maintain completed complaints and investigations for ____ months. | Command must maintain completed complaints and investigations for 36 months. |
| Commands must conduct a follow-up debrief ___-____ days after final action. | Commands must conduct a follow-up debrief 30-45 days after final action. |
| NAVPERS 5354/2 | Navy Equal Opportunity (EO) Formal Complaint Form |