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Stack #1128076

mis exam 1

Question	Answer
T/F A university registrar who uses her experience with university admissions along with your high school grades, application essays, letters of recommendations, and SAT scores, would be applying her knowledge in your application process	True
T/F BPR is a strategy for improving the efficiency of an organization's data collection.	False
T/F It is difficult to document the knowledge of artificial intelligence, but it is easy to document the knowledge of natural intelligence.	False
T/F Every competitive organization is driven by the competitive forces identified by Michael Porter	True
T/F An informed user of IT can enhance his or her organization's competitive position.	True
T/F Build-to-stock is a strategy of producing customized products and services.	False
T/F One problem with expert systems is the decrease quality.	False
T/F Globalization is the integration and interdependence of many facets of life made possible by rapid advances in information technology.	True
T/F IT cannot help repressed people in 3rd world countries	False
T/F The introduction of the ATM in the banking industry is an example of the innovation strategy.	True
Which of the following is NOT a benefit of being an informed user of IT?	Working in the IT side of the organization.
Information-based industries are most susceptible to which one of Porter's five forces?	Threat of substitute products
BP's April 2010 oil spill revealed the following about their business processes:	BP failed to use social networking to communicate to Gulf residents.
Today's customers have ___________.	Higher expectations
Which of the following is not a cause of inadequate alignment between IT and business?	Lack of funds
Which of the following statements concerning the management of information resources is not true?	Managing mainframes has become more difficult.
Which of the following is a consultative function of the MIS department?	Incorporating the Internet and electronic commerce into the business.
Business pressures on organizations are created when there are changes in.	Social factors, Economic factors, legal factors, political factors, Changes in ALL OF THE ABOVE will create business Pressures.
Walmart's automatic replenishment system, which enables the company to reduce inventory storage requirements, is an example of which strategy for competitive advantage?	Operational effectiveness
________ is (are) data that have been organized to have meaning and value to a recipient.	Information
________ is a feature that must be offered by a competing organization in order to survive in the marketplace.	An entry barrier
Which of the following statements is FALSE?	Information agents search for information and store it for the user.
You are registering for the next semester at your university. You take into account your major, the courses you need, the prerequisites for each course, and the professors teaching each section. You are using _____ to select your class schedule.	Knowledge
The digital divide is an example of which type of societal pressure?	Social responsibility
_____ refer(s) to computer reasoning that deals with uncertainties by simulating the process of human reasoning.	Fuzzy logic
How does the Internet affect the way you purchase your textbooks?	The Internet increases your bargaining power.
IT personnel use ______ to produce _______.	IT components, IT services
Which of the following is NOT a role that information systems play in business processes?	Establish standards
If there are ______ substitutes for an organization's products or services, then the threat of substitutes is ______.	many, high
Which of the following is NOT a capability of information systems?	Store huge amounts of information on a large server.
Which of the following is not a benefit of expert systems?	Increased decision-making time.
Producing identical items in large quantities is called:	mass production
Enterprise resource planning systems	use a common database for all functional areas.
Which strategy for competitive advantage involves improving the manner in which an organization executes its internal business processes?	Operational effectiveness
Porter's competitive forces model helps organization identify _____, whereas his value chain model helps organization identify specific ______.	general strategies, activities
Which of the following is the correct hierarchy from the lowest level to the highest level?	data, information, knowledge
The bargaining power of suppliers is _____ when buyers have few choices and _____ when buyers have many choices.	high, low
Which of the following statements is FALSE?	Expert systems cannot replace decision makers.
Which of the following statements about the potential impact of IT on non-managerial workers is true?	IT could cause employees to experience a loss of identity.
Which of the following statements concerning business processes is FALSE?	A process cannot cross functional area boundaries.
Cross-Functional Business Process	A process in which no single functional area is responsible for its completion; multiple functional areas collaborate to perform the function.
Software	A program or collection of programs that enable the hardware to process data
Intelligent Agent	A software program that assists you, or acts on your behalf, in performing repetitive, computer-related tasks.
Competitive advantage	An advantage over competitors in some measure such as cost quality, or speed; leads to control of a market and to larger-than-average profits
Buyer Agent	An intelligent agent on a web site that helps customers find products and services that they need
Information System	Collects, processes, stores, analyzes, and disseminates information for specific purpose
Enterprise Resource Planning (ERP) systems	Information systems that correct a lack of communication among the functional area ISs by tightly integrating the functional area ISs via common databases
Business Intelligence (BI) systems	Provide computer-based support for complex, nonroutine decisions, primarily for middle managers and knowledge workers
Strategic Information Systems	Systems that help an organization gain a competitive advantage by supporting its strategic goals and/or increasing performance and productivity
Business-information technology alignment	The tight integration of the IT function with the strategy, mission, and goals of the organization
Dashboards provide rapid access to timely information and access to (structured/unstructured) information in the form of reports	structured
(Backward/Forward) chaining- starts with the available data and uses inference rules to extract more data until a goal is reached.	Forward
Knowledge (acquisition/representation): Knowledge is from experts or from documented sources.	Acquisition
(Automate/Streamline) - remove duplicate jobs in the process, use a different tool to perform the same task	Streamline
(CIO/CTO)- Responsible for ensuring the throughput, speed, accuracy, availability, and reliability of IT	CTO
Threat of entry of new competitors is (high/low) when it is easy to enter a market and (high/low) when significant barriers to entry exist.	high, low
(Mutation/Selection) -randomly trying combinations and evaluation success (or failure) of an outcome	Mutation
(E-business/E-commerce) is a broader concept than (e-business/e-commerce)	E-business, e-commerce
Lower-level managers= handle the (day-to-day operations/tactical decisions) of an organization	day-to-day operations
The user interface enables users to communicate with (the computer/other users)	the computer

Created by: jdalt13

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