click below
click below
Normal Size Small Size show me how
Chapter 15 Mgs 3400
| Question | Answer |
|---|---|
| Organizational structure | formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company. |
| organizational chart | a drawing that represents every job in the organization and the formal reporting relationships between those jobs. |
| Work specialization | the way in which tasks in an organization are divided into separate jobs. Also known as division of labor. Assembly line worker. |
| Chain of command | Specific flow of authority down through the levels of an organization’s structure |
| Span of control | how many employees the manager is responsible for in the organization. |
| Centralization | reflects where decisions are formally made in organizations |
| formalization | when there are many specific rules and procedures used to standardize behaviors and decisions. |
| Mechanistic organizations | efficient, rigid, predictable, and standardized organizations that thrive in stable environments. |
| Organic organizations | flexible, adaptive, outward-focused organizations that thrive in dynamic environments. |
| Organizational design | the process of creating, selecting, or changing the structure of an organization. |
| Business environment | consists of its customers, competitors, suppliers, distributors, and other factors external to the firm, all of which have an impact on organizational design. |
| company strategy | describes an organization’s objectives and goals and how it tries to capitalize on its assets to make money. |
| technology | the method by which it transforms inputs into outputs |
| Company size | refers to the total number of employees, and structure |
| Simple structures | perhaps the most common form of organizational design, primarily because there are more small organizations than large ones. |
| bureaucratic structure | organizational form that exhibits many of the facets of the mechanistic organization. |
| Functional structure | an organizational form in which employees are grouped by the functions they perform for the organization. |
| Multi-divisional structures | bureaucratic organizational forms in which employees are grouped into divisions around products, geographic regions, or clients. |
| Product structures | group business units around different products that the company produces |
| Geographic structures | generally based around the different locations where the company does business. |
| Client structure | an organizational form in which employees are organized around serving customers. |
| Matrix structures | a more complex form of organizational design that tries to take advantage of two types of structures at the same time. |
| restructuring | The process of changing an organization’s structure is called |