Airline Vocabulary
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help
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| ASA | Advanced Seat Assignment | ||||
| ATO | Airport Ticket Office | ||||
| CTO | City Ticket Office | ||||
| City Pair | origin cities between which your passenger is traveling | ||||
| ETKT | Electronic Ticketing product | ||||
| Dividend Miles | Frequent Flyer program | ||||
| Hub City | Phoenix,AZ Las Vegas,NV, Charlott, NC, and Philadellphia, PA | ||||
| Interline Agreement | allows for baggage handling and ticketing between US Airways and another airline | ||||
| Origin City | 1st City in a customer's itinerary | ||||
| PNR | Passenger Name Record | ||||
| Worldtracer | tool for Customer Service Desk agents use to answer questions regarding a passenger's luggage claim | ||||
| Destination City | main destination from which the passenger will return home |
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Created by:
Juliesatterfield
on 2006-08-30