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Keyboarding Final Review (ch. 11-12)

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Term
Definition
EDIT   Prepare written material by correcting, condensing, modifying it  
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FULL BLOCK   Most common letter style with all letters aligned to left and adapts best to computerized preparations  
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MIXED PUNCUATION   Comma and colon used after salutation and complimentary close  
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THESARUS   Book listing synonyms and related concepts  
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MODIFIED BLOCK FORMAT   Date and closing line begin in center of page  
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PROOFREADING   Read and mark errors  
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FORM LETTER   Repetitive letters often used -- ie: notify health dept. of patient with epilepsy; doctor notes; etc.  
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INTEROFFICE MEMORANDUM   Communicating between offices of a company or organizations -- exchange ideas; information; directives  
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OPEN PUNCTUATION   No punctuation used after salutation or complimentary close  
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WORD PROCESSING LOG   Production, storage and manipulation of text on computer or word processing log  
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TRANSCRIPTIONIST   Certified medical person to type up physician's verbal or written notes and can stand in with physician to transcribe all he/she says  
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JUSTIFICATION   To space words on each line so that left and right margins are flush  
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PHOTOCOPY MACHINE   Makes copies of documents and other images  
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SIMPLIFIED LETTER   No salutation or complimentary close and has a subject line in all CAPS triple line spaced after inside address  
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PHOTOCOPY   Photographic copy of an original or copy if written/printed work -- uses light to produce  
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PRIORITY MAIL   First class mail weighing 13 oz -- 70 lbs; 1-3 days and uses free USPS priority packaging  
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SECOND CLASS MAIL   Such as news papers, regularly issued 4 times per year. Class of mail forwarded via email  
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REGISTERED MAIL   Used for valuable/irreplaceable items or documents. Insurance can be added up to $25,000  
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CERTIFIED MAIL   Used when proof of delivery by specific date and time is needed  
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CERTIFICATE OF MAILING   Form filled out to indicate name and address of recipient, Costs less than certified mail  
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DELIVERY CONFIRMATION (SIGNATURE RECEIPT)   Return receipt requested for additional fee  
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RESTRICTED DELIVERY   Insurance of over $200 to ensure only a specific person receives the mail. Signature required with date and time  
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How often should the MA open physician's mail?   As soon as possible after delivery is received  
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What type of mail should the MA not open?   Anything marked "personal or confidential" unless otherwise directed by physician  
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What to do if personal mail is opened by mistake?   Reseal with transparent tape; label as "Opened by Mistake" and initialed  
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What protocol for handling mail should be discussed if physician will be away?   Should all correspondence be held for his/her return; should MA open, forward and/or respond to anything in particular?  
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ALPHANUMERIC KEYS   Letters, numbers and symbols  
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NUMERIC KEYPAD   Numeric and calculation keys to right of the keyboard  
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FUNCTION (F) KEYS   Used to execute commands sometimes with other keys; may vary with software  
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CAPS LOCK   Used to make all caps  
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ARROW KEYS   Move insertion point up, down, left, or right  
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ESC (ESCAPE)   Closes a software menu or dialog box  
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TAB   Moves insertion point to a preset position  
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SHIFT   Makes capital letters and symbols shown on top of number keys  
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ALT (ALTERNATE)   Executes commands with other keys; vary with software  
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SPACE BAR   Inserts space in text  
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INSERT   Activates insert or typeover  
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NUM LOCK   Activates/deactivates numeric keypad  
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DELETE   Deletes text to right of pointer  
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ENTER (RETURN)   Moves insertion point to margin and down to next line  
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BACKSPACE   Deletes text to left of pointer  
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CD-ROM   Reads data from and writes data to CD or DVD  
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CPU (CENTRAL PROCESSING UNIT)   Brain of computer -- internal operating system  
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MOUSE   Used to input commands  
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MONITOR   Displays text and graphics on a screen  
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KEYBOARD   Arrangement of letters, numbers, symbols, control, function, editing keys  
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