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Module 2

Keyboarding Final Review (ch. 11-12)

EDIT Prepare written material by correcting, condensing, modifying it
FULL BLOCK Most common letter style with all letters aligned to left and adapts best to computerized preparations
MIXED PUNCUATION Comma and colon used after salutation and complimentary close
THESARUS Book listing synonyms and related concepts
MODIFIED BLOCK FORMAT Date and closing line begin in center of page
PROOFREADING Read and mark errors
FORM LETTER Repetitive letters often used -- ie: notify health dept. of patient with epilepsy; doctor notes; etc.
INTEROFFICE MEMORANDUM Communicating between offices of a company or organizations -- exchange ideas; information; directives
OPEN PUNCTUATION No punctuation used after salutation or complimentary close
WORD PROCESSING LOG Production, storage and manipulation of text on computer or word processing log
TRANSCRIPTIONIST Certified medical person to type up physician's verbal or written notes and can stand in with physician to transcribe all he/she says
JUSTIFICATION To space words on each line so that left and right margins are flush
PHOTOCOPY MACHINE Makes copies of documents and other images
SIMPLIFIED LETTER No salutation or complimentary close and has a subject line in all CAPS triple line spaced after inside address
PHOTOCOPY Photographic copy of an original or copy if written/printed work -- uses light to produce
PRIORITY MAIL First class mail weighing 13 oz -- 70 lbs; 1-3 days and uses free USPS priority packaging
SECOND CLASS MAIL Such as news papers, regularly issued 4 times per year. Class of mail forwarded via email
REGISTERED MAIL Used for valuable/irreplaceable items or documents. Insurance can be added up to $25,000
CERTIFIED MAIL Used when proof of delivery by specific date and time is needed
CERTIFICATE OF MAILING Form filled out to indicate name and address of recipient, Costs less than certified mail
DELIVERY CONFIRMATION (SIGNATURE RECEIPT) Return receipt requested for additional fee
RESTRICTED DELIVERY Insurance of over $200 to ensure only a specific person receives the mail. Signature required with date and time
How often should the MA open physician's mail? As soon as possible after delivery is received
What type of mail should the MA not open? Anything marked "personal or confidential" unless otherwise directed by physician
What to do if personal mail is opened by mistake? Reseal with transparent tape; label as "Opened by Mistake" and initialed
What protocol for handling mail should be discussed if physician will be away? Should all correspondence be held for his/her return; should MA open, forward and/or respond to anything in particular?
ALPHANUMERIC KEYS Letters, numbers and symbols
NUMERIC KEYPAD Numeric and calculation keys to right of the keyboard
FUNCTION (F) KEYS Used to execute commands sometimes with other keys; may vary with software
CAPS LOCK Used to make all caps
ARROW KEYS Move insertion point up, down, left, or right
ESC (ESCAPE) Closes a software menu or dialog box
TAB Moves insertion point to a preset position
SHIFT Makes capital letters and symbols shown on top of number keys
ALT (ALTERNATE) Executes commands with other keys; vary with software
SPACE BAR Inserts space in text
INSERT Activates insert or typeover
NUM LOCK Activates/deactivates numeric keypad
DELETE Deletes text to right of pointer
ENTER (RETURN) Moves insertion point to margin and down to next line
BACKSPACE Deletes text to left of pointer
CD-ROM Reads data from and writes data to CD or DVD
CPU (CENTRAL PROCESSING UNIT) Brain of computer -- internal operating system
MOUSE Used to input commands
MONITOR Displays text and graphics on a screen
KEYBOARD Arrangement of letters, numbers, symbols, control, function, editing keys
Created by: monkmaroni