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zoobrat's chapter 2
| Question | Answer |
|---|---|
| Reciprocity | the right of exchange of privileges between governing bodies. Some states have similar licensing requirements for professionals |
| The main purpose of a law or an ordinance | to protect the safety and welfare of the public. |
| Credentials are a form of official verification, earned by completing an educational or examination process, that confirms a certain level of expertise in a given skill. | are a form of official verification, earned by completing an educational or examination process, that confirms a certain level of expertise in a given skill. |
| Five ways to deal with conflict | denial,suppression, power, compromise, integration |
| Types of conflict | relationship, data, interest, values |
| Conflict | an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and/or interference from the other party in achieving their goals. |
| Reflective listening | involves restating the information to indicate that you have received and understood the message |
| Active listening | may clarify a feeling attached to the message but does not add to or change the message. |
| Communication | the act of exchanging thoughts, feelings, and behavior |
| 3 types of communication | body language, tone of voice, words |
| Countertransference: | The personalization of the professional relationship by the therapist in which the practitioner is unable to separate the therapeutic relationship from personal feelings and expectations for the client. |
| Therapeutic relationship: | The interpersonal structure and professional boundaries between professionals and the clients they serve. |
| Disclosure: | Acknowledging and informing the client of any situation that interferes with or affects the professional relationship. |
| Who has the right of refusal | clients and practitioners |
| Boundary | Personal space that exists within an arm's length perimeter. Personal emotional space is designated by morals, values, and experience. |
| Needs | sustain life; when needs are not met, people become ill and die. Needs include air, water, food, shelter, and sensory stimulation |
| Wants | lead to a sense of satisfaction. |
| HIPPA requirements | transactions of all patient health care information be formatted in a standardized electronic style. In addition to protecting the privacy and security of patient information |
| Confidentiality: | Respect for the privacy of information |
| Purpose of Release Forms: | To allow professionals to exchange information, the client must sign a release of information form |
| Initial treatment plan: | states therapeutic goals, the duration of the sessions, the number of appointments necessary to meet the agreed goals, costs, the general classification of intervention to be used,objective progress measurement to be used to identify attainment of goals |
| Needs assessment: | • History taking using a client information form and physical assessment using an assessment form |
| Informed consent: | Client authorization for any service from a professional based on adequate information provided by the professional. |
| Four basic principles of ethics | respect for the dignity of people,Responsible caring, Integrity in relationships,Responsibility to society |
| Standards of practice | provide specific guidelines and rules that form a concrete professional structure |
| Ethics: | the science or study of morals, values, or principles, including ideals of autonomy, beneficence, and justice; principles of right and good conduct |
| Limits of Practice | As a massage professional, you can determine whether you are within your scope of practice by making sure your responses to the client are from a body and massage perspective |
| Definition of Therapeutic Massage | scientific art and system of assessment and systematic, manual application of a technique to the superficial soft tissue of the skin, muscles, tendons, ligaments, and fascia, as well as to the structures that lie within the superficial tissue |
| Career tracks: | .. Spa setting Sports and fitness setting Medical/clinical/rehabilitation setting |
| Characteristics of a professional: | A specialized body of knowledge An orientation toward service A commonly accepted code of ethics Legal recognition through certification or licensure by a professional organization Membership in a professional association |
| Transference | personalization of the professional relationship by the client |
| Supervision | involves a person who oversees others and their professional behavior. |
| Standards of practice | principles that serve as specific guidelines for directing professional ethical practice and quality care, including a structure for evaluating the quality of care |
| Scope of practice is the knowledge base and practice parameters of a profession. | knowledge base and practice parameters of a profession. |
| principle | basic truth or rule of conduct. |
| Peer support | interaction among those of similar skill and experience to encourage and maintain appropriate professional practice |
| Mentoring | professional relationship in which an individual with experience and skill beyond those of the person being mentored provides support, encouragement, and career expertise. |
| Informed consent | consumer protection process; it requires that clients be informed of the steps of treatment, that their participation be voluntary, and that they be competent to give consent |
| Ethical decision making | application of ethical principles and professional skills to determine appropriate behavior and resolve ethical dilemmas |
| Ethical behavior | right and correct conduct based on moral and cultural standards as defined by the society in which we live |
| Ethics | science or study of morals, values, and principles, including the ideals of autonomy, beneficence, and justice |
| Dual role | results when scopes of practice overlap, with one professional providing support in more than one area of expertise |
| Countertransference | an inability on the part of the pro-fessional to separate the therapeutic relationship from personal feelings and expectations for the client; it is personalization of the professional relationship by the professional. |
| Credential: | A designation earned by completing a process that verifies a certain level of expertise in a given skill. |
| Confidentiality: | Respect for the privacy of information |
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zoobrat
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