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CST 229 Ch 2 Vocab

CST 229 Chapter 2 Vocabulary

QuestionAnswer
Intercultural communication the symbolic exchange process whereby individuals from two different cultural communities attempt to negotiate shared meanings in an interactive situation within an embedded system
Symbolic Exchange refers to the use of verbal and nonverbal symbols between a minimum of two individuals to accomplish shared meanings
Process refers to the interdependent nature of the intercultural encounter
Transactional refers to the simultaneous encoding and decoding of the exchanged messages
Different Cultural Communities a broad concept
Cultural Community refers to a group of interacting individuals within a bounded unit who uphold a set of shared traditions and way of life
Negotiate Shared Meanings refers to the general goal of any intercultural communication encounter
Content Meaning refers to the factual information that is being conveyed to the receiver through an oral channel or other communication medium
Relational Meaning offers information concerning the state of the relationship between the two communicators
Identity Meaning refers to the following questions: "Who am I and who are you in this interaction episode?" "How do I define myself in this interaction scene?"
Interactive Situation refers to the idea that every communication episode occurs in a relational context, a psychological context, and a physical context
Relational Context examples of intercultural acquaintance relationships, friendships, dating relationships, and business relationships to illustrate diverse relationship contexts
Psychological Context refers to our psychological moods, meaning-making interpretations, and normative role expectations of a given situation
Physical Context refers to the immediate physical features and layouts surrounding the face-to-face or mediated interaction
Societal Embedded System refers to the multilayered contexts such as history, politics, economies, social class, formal institutions, and policies, as well as community or organization of the actual intercultural communication encounter
Flexible Intercultural Communication emphasizes the importance of integrating knowledge and an open-minded attitude and putting them into adaptive and creative practice in every day communication
Inflexible Intercultural Communication stresses the continuation of using our own cultural values, judgements, and routines in communicating with culturally different others
Ethnocentric Mindset means staying stuck with our own cultural worldviews and using our own cultural values as the baseline standards to evaluate the other person's cultural behavior
Ethnorelative Mindset means to understand a communication behavior from the other person's cultural frame of reference
Knowledge refers to the systematic, conscious learning of the essential themes and concepts in intercultural communication flexibility
Formal Studying includes taking classes in intercultural communication and ethnic-related studies; includes attending intercultural communication seminars and diversity-related training
Informal Learning include international traveling, studying abroad, volunteering for community services, and visiting ethnic neighborhoods
Attitude can include both cognitive and affective layers
Cognitive Layer refers to the willingness to suspend our ethnocentric judgement and readiness to be open-minded in learning about cross-cultural difference issues
Affective Layer refers to the emotional commitment to engage in cultural perspective-taking and the cultivation of an empathetic heart in reaching out to culturally diverse groups
Skills our operational abilities to integrate knowledge and a responsive attitude with adaptive intercultural practice
Appropriateness refers to the degree to which the exchanged behaviors are regarded as proper and match the expectations generated by the insiders of the culture
Effectiveness refers to the degree to which communicators achieve mutually shared meaning and integrative goal-related outcomes
Communication Adaptability refers to our ability to change our interaction behaviors and goals to meet the specific needs of the situation
"Full Mindfulness" stage when an individual is aware of her intercultural communicaton "nonfluency" and is committed to integrating the new knowledge, attitude, and skills into competent practice
Unconscious Incompetence Stage individuals have no culture-sensitive knowledge to communicate competently with the host members of the new culture
Conscious Incompetence Stage individuals have some notion that they behave incompetently, however, they lack the knowledge or skills to operate appropriately in the new cultural setting
Conscious Competence Stage individuals are actively pursuing new intercultural knowledge to improve their communication competencies
Unconscious Competence Stage "mindlessly mindful" zen-like stage where individuals move in and out of spontaneous yet adaptive communication with members of the new culture
Created by: ksison
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