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Advanced Midterm
advanced SWK
| Question | Answer |
|---|---|
| Three kinds of interviews | info gathering, diagnostic decision making, therapeutic |
| definition of SWK interview | conversation with deliberate purpose; must be mutually accepted by participants |
| Basic Rules of Interview | content chosen for purpose, one person responsible for moving forward (climate, focus, response), relationship non-reciprocal, interviewer actions planned, obliged to accept interview,attentiveness, formally arranged, unpleasant facts/feelings addressed |
| Four levels of responses | perceptual, cognitive, attentive, and behavioral |
| Perceptual response | interpretation of what was seen or heard |
| Cognitive | what client thinks |
| Affective | focuses on feeling |
| Behavioral | focus on client's past or anticipated behavior |
| Aspects of cross cultural interviewing | concern of problems because of "word differences," class, color, age, sexual orientation important, affective/cognitive understanding differs, ways of doing differs, accept help of ethnically different client for understanding, listen, open to guidance |
| Parts of Interview | background, communication styles, power struggle and manipulation |
| background of client | background of interviewee, "particularities of life," primary groups impact behavior, feelings, attitudes of client, |
| background of interviewer | need to replace learned, typical behavior with professional; reduce idiosyncratic componen |
| communication components | conversational habits brought-->move to professional norms, |
| power struggles and manipulations | interviewer naturally given power, interviewee has little power and may try to gain power by controlling interview, asking questions, role reversal, deny gratification of good interview, deny competence |
| Countering power struggles | condition client to talk about certian items (pay off positives); ignore inappropriate conversation, deliberate use of words and vocalizations |
| 3 qualities of a competent interviewer | have knowledge, perception, complete tasks |
| Having knowledge | specifics of area, problem area, norms, resources, available solutions, procedures |
| having perception | reading clients, check-out feedback, be able to do something about problem, warmth (self-assurance, sensitivity, competence), touching |
| Complete tasks | keep it going, socializing the interviewee, putting it all together |
| Problems of interviewer (6) | self-doubt/holding back, too-close to home, personal biases, fear of hostility, boredom, lying (by interviewee) |
| Interview Stages | preparing, introductory, developmental, termination |
| parts of preparing phase (8) | reviewing, exploring, consulting, arranging, empathy, self-exploration, planning, recording |
| Introductory Phase stages (8) | social conversation, pre-interview ammenities, introduce self, seek introduction, describe initial purpose, outline client role, discuss policy and ethical standards, seek feedback |
| Exploration matrix | problem, person, and situation in present, past and future |
| Developmental phase skill types | skills of range, depth, and problem solving |
| Skills of range (7) | What has happened; attending behaviors, minimal encouragements, tracking, echo, paraphrase, summarization, transitions (reasons, kinds) |
| Skills of depth (4) | Feelings about what's happened, intensity of feelings; identify feelings, sanctioning feelings, euphemism, reflection of feelings |
| Problem solving skills (9) | clarification, interpretation, confrontation, sharing information, advice, support, self-disclosure, silence, humor |
| Questioning in developmental stage (7 types) | open, closed (stacking/double barreled; shotgun/lots), leading/assuming, tangetial, psuedo (rhetorical), intrusive (ignores client needs), "WHY" (judgmental/attacking) |
| Pitfalls | giving advice, inappropriate humor, interrupting, abrupt transitions, inappropriate questions, judgmental responses, inappropriate self-disclosure, premature confrontation, too much info, premature problem solving, minimize problem, false assurances |
| termination characteristics | final phase, prep begins at beginning, explicitly informed of process, linked to mutually agreed on purpose, system ends when purpose accomplished |
| When to terminate | goals reached, client feels received sufficient help, no progress being made, inadequate services/resources, worker leaves agency |
| Blocks to effective termination | worker getting own needs met, need to control others, expecting more from client than reasonable, wants to compensate for clients lost relationships, |
| components of termination (3 and bonus) | disengagement, stabilization of change, evaluation, social conversation!! |
| disengagement | endings bring cessation of relationship (emotions-lots) |
| stabilization of change | worker and client review word done together |
| evaluation | did you accomplish goals? |
| Common feelings | initial-denial; fear of loss/unknown, sadness/grief, anger, feelings associated with old wounds, regression to previous behaviors |
| problem oriented recording | problem #, goal, date, disposition, date resolved |
| SOAP-paragraph content | subjective impressions, objective, assessment, plan |
| partializing | one piece pulled out at a time |
Created by:
kmeredith
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