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3-Communication
Communication and Interaction
| Term | Definition |
|---|---|
| Message Pyramid | Key Message on top, a First Proof layer in the middle, and a Second Proof layer at the bottom. They should be long-lasting and consistent statements, regardless of situation. They should create an environment and a belief system among your key audiences. |
| Bridging | is a technique that planners can use to reframe controversial issues, responding to opponents while also recasting how the issue is viewed. The trick is to use transitional phrases to stay on message when asked a question that could take you off topic. |
| design charrette | An intensive collaborative effort that brings together citizens, stakeholders, and staff to develop a detailed design plan for a specific area. A charrette may be held over one or more days. This is an effective technique for quickly developing consensus |
| Delphi Method, or Delphi Technique | A structured process of public participation with the intent of coming to a consensus decision. Created in 1944 for the U.S. Army Air Force. A panel of selected, informed citizens and stakeholders are asked to complete a series of questionnaires. |
| Nominal Group Technique | A process involving problem identification, solution generation, and decision making that can be used for groups of any size that want to come to a decision by vote. This allows for all opinions to be heard briefly up front |
| Public hearings | are often mandated by law. Hearings are considered ineffective at building public participation and consensus. |
| A visual preference survey | A technique used to assist citizens in evaluating physical images of natural/ built environments. They are asked to evaluate a wide variety of pictures and aggregated scores can be used to determine resident preferences |
| "LULU" (locally unwanted land use) | Planning often occurs in response to a problem, for instance a plant closing, siting of a "LULU" (locally unwanted land use), or crime and grime. Residents are tired of endless community meetings where nothing ever seems to happen. |
| Social justice | interacting with and planning for and with diverse or underserved communities including renters, social empowerment, economic development |
| Social Justice Issues/Approaches | Location of infrastructure Access to jobs Access to education Access to housing |
| Reverse commuting | is a round trip, regularly taken, from an urban area to a suburban one in the morning, and returning in the evening. |
| Brownfield and infill development | Redevelopment in infill locations can use vacant buildings, parking lots, or other underused sites for new amenities, homes, and businesses near existing neighborhoods. |
| Saul Alinsky | An American community activist whos work thru Chicago-based Industrial Areas Foundation helping poor communities organize to press demands upon landlords, politicians, economists, bankers and business leaders won him national recognition and notoriety. |
| Back of the Yards neighborhood (1930s) | The Back of the Yards neighborhood was originally part of the Town of Lake until its annexation by Chicago in 1889. The expansion of the neighborhood began in the mid–nineteenth century with the establishment of the Union Stockyards |
| Rules for Radicals (1971) | A Pragmatic Primer for Realistic Radicals is a 1971 book by community activist and writer Saul D. Alinsky about how to successfully run a movement for change |
| 1964 Economic Opportunity Act | This centerpiece legislation created the Office of Economic Opportunity (OEO) to coordinate federal antipoverty initiatives and empower the poor to transform their own communities. |
| Paul Davidoff: advocacy planning (50s–80s) | Theory of urban planning by Paul Davidoff( an activist lawyer) that is pluralistic, inclusive and seeks to represent the interests of various groups within society. |
| Consensus building | Consensus means general agreement… not mean unanimous agreement. It allows groups to reach a general agreement on the best solution. Helps guide stakeholder/decision makers to consensus on planning concerns |
| Sponsor | Key person or group with decision making, power of the purse and plan direction |
| Sunshine Act | Provides 10 specified exemptions, that 'every portion of every meeting of an agency shall be open to public observation.; 5 U.S.C. 552b(b) imposes procedural requirements and notice is given to the public before agency meetings take place. |
| Diversity, Equity and Inclusion (DEI) | This is a huge component of planning right now, and as planners we have a responsibility to ensure this take place |
| Public hearings | often mandated by law. Hearings are considered ineffective at building public participation and consensus. |
| Open Meetings | The Government in the Sunshine Act is complimented by the 1972 Federal Advisory Committee Act (“FACA”) which requires that “ each advisory committee meeting shall be open to the public.” |
| Quasi-Judicial Hearings | the Hearing Body must hold an evidentiary hearing and make its decision based on the written and oral evidence presented. |
| Informal Meetings | Sensing sessions and other venues used to informally gather information from the citizens of a community |
| Proof Points | Messages alone cannot tell the entire story of planning. They need supporting proof points that enhance the messages and, if possible, localize them to speak to important issues in your community. |
| Religious Land Use and Institutionalized Persons Act (RLUIPA). | Congress wanted to address the need for protections in two distinct areas: land use laws and persons in government custody. It protects the ability of religious institutions to exercise purpose thru use of property for religious purposes |
Created by:
NMariee
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