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Habit 4 Study Guide

Habit 4

QuestionAnswer
What does it mean to balance courage and consideration? To build effective relationships with people by working for each others benefit.
What is a win - win and which quadrant is it in? High courage and High consideration - Top right quadrant.
What is a win - lose and which quadrant is it in? High courage and Low consideration - Top left quadrant.
What is a lose - lose and which quadrant is it in? Low courage and Low consideration - Bottom left quadrant.
What is a lose - win and which quadrant is it in? Low courage and High consideration - Bottom right quadrant.
How can you make deposits in peoples Emotional Bank Account? Being kind and helpful to people you meet.
Can a person have an effect on a deposit? A deposit all depends on whether the person sees it that way.
How many deposits is equivalent to one withdraw? At the least 2 deposits depending on the withdraw.
Is a promise a deposit or a withdraw? Withdraw.
Keeping your promises is a deposit or a withdraw? Deposit.
What are the three types of deposits? Being loyal, apologizing, and promises being kept.
Created by: Bruce1234
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