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Habit 4 Study Guide
Habit 4
Question | Answer |
---|---|
What does it mean to balance courage and consideration? | To build effective relationships with people by working for each others benefit. |
What is a win - win and which quadrant is it in? | High courage and High consideration - Top right quadrant. |
What is a win - lose and which quadrant is it in? | High courage and Low consideration - Top left quadrant. |
What is a lose - lose and which quadrant is it in? | Low courage and Low consideration - Bottom left quadrant. |
What is a lose - win and which quadrant is it in? | Low courage and High consideration - Bottom right quadrant. |
How can you make deposits in peoples Emotional Bank Account? | Being kind and helpful to people you meet. |
Can a person have an effect on a deposit? | A deposit all depends on whether the person sees it that way. |
How many deposits is equivalent to one withdraw? | At the least 2 deposits depending on the withdraw. |
Is a promise a deposit or a withdraw? | Withdraw. |
Keeping your promises is a deposit or a withdraw? | Deposit. |
What are the three types of deposits? | Being loyal, apologizing, and promises being kept. |