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Habit 4

TermDefinition
Win-Lose Can only win if there is a loser​ They feel as if they have to come out on top​ Always trying to get ahead of everyone else or be better​ “I don’t have to outrun the bear, I just have to outrun you!” ​
Win-Win or no Deal Ready to walk away from a deal rather than allow anyone to lose​ They make sure everyone comes out of the deal happy​ ​ They balance courage and consideration to make everyone feel better​“We’re going to win together ​
Lose-win Eager to please but don’t stand their ground​ Easy to be taken advantage of because they don’t want to ruin the workflow​ Always looking for sympathy​ “Poor me!”​
Lose-Lose Revenge seeking​ Envious and critical (of others and themselves)​ They don’t let people do better than them even at the price of their own failure ​ “If I’m going down you’re going down with me!”
Set clear expectation set clear expectations for those around you and stick to those expectation
Apologize If you're in the wrong, admit to it, making excuses will only make the matter worse.
Forgive Learn to forgive and forget so that you don't keep hurting yourself.
Small Acts of Kindness Be kind but remembering being rude or discourteous will result in a withdrawal.
Deposit in emotional bank Figure out what you can do to help your relationship with others without damaging it.
Created by: layuh18
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