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Habit 4 Study Guide
Think Win-Win
Term | Definition |
---|---|
Win-lose | In a win-lose scenario someone will win, and another person or group of people will lose at the winner's expense. It is negative to have a win-lose mentality, because it is not beneficial to others. |
Lose-Win | People with a lose-win mentality get stepped on and taken advantage of by other people. They are insecure victims and often are looking for sympathy. |
Lose-Lose | Lose-lose is when you take revenge on someone. Or if you know you are going to lose, you do something to make another person lose also. |
Forgive | Focus on the future and don't let actions from the past negatively affect you in the present. |
Apologize | Admit when you are wrong. Make things better by forgiving and not letting problems grow into bigger issues. Don't wait to apologize. |
Set clear expectations | Set clear expectations of what you need done Then follow through with what is expected. |
Be loyal to the absent | Avoid gossiping. Stick up for your friends if you hear someone saying bad things about them. |
Keep confidences | When someone tells you private information, it is important not to share it with anyone or you can embarrass them and may end up in trouble. |
Keep Promises | It is important to not break promises and keep your word with people. Be care with the words " I promise", because not staying true to your word can hurt relationships. |
Do small acts of kindness | Be kind and create connections with other people. Use acts of kindness as currency. Don't be antisocial. |
Emotional bank accounts | You can make emotional deposits with people like withdrawals or deposits based on healthy relationship choices or damaging ones. |
Emotional deposit | Any positive choice or healthy relationship decision that will strengthen the relationship and build trust. |
Emotional withdrawal | The opposite of an emotional deposit. A negative choiceor action that will damage a relationship. |
Win-Win or No deal | A relationship or mentality in which both parties involved are benefitting from each other or you walk away before someone loses. |