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habit 4 Flashcards

Simplified information about habit 4

TermDefinition
Win-lose This means to win at any cost, not worrying about who you might affect in the process.
lose-win You take whatever comes your way and make other feel sorry for you.
Win-Win or no Deal You consider other peoples situations and are willing to help them succeed with you no matter what.
lose-lose You don't really have any consideration for anyone, including yourself.
Make deposits in each other people's emotional bank accounts Do small acts of kindness for others and "deposit" into other peoples emotion banks, when you do something that harms your relationship you "withdrawal" and have your deposits to fall back on.
Find out what a deposit is for the other person find out what is considered "Deposits" or an act of kindness for said person, What may be deposit for you may be considered a withdrawal to others.
do small acts of kindness be kind to your peers and treat them like your friends, avoid taking withdrawals and being discourteous.
keep promises Don't break promises, broken promises are best way to compromise your emotional bank account.
keep confidences don't spread secrets that you are entrusted with.
be loyal to the absent don't bad mouth people behind their back, and if you hear someone doing so, speak up and defend their honor.
set clear expectations Make your role clear to others and live up to expectations
Apologize take responsibility for your actions, and don't make excuses.
forgive forgive others for their shortcomings in a way that doesn't make the other person feel bad
Created by: Sodafizz
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