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Habit 4

Think Win-Win

QuestionAnswer
What are 5 paradigms of human interaction? Win-lose, Lose-win, Lose-lose, Win, Win-win or no deal
What does Win-Lose mean? Always trying to get ahead of others no matter what
What does Lose-Win mean? You are insecure, not brave enough to stick up for yourself
What does Lose-Lose mean? If you can not win than nobody can
What does Win mean? You always think only about yourself and not others
What does Win-Win or No Deal mean? You want everyone to win
What people do who think Win-Win? 1.Balance courage with consideration 2.Be happy for the success 3.Share credit and recognition 4.Make deposits in other people's Emotional Bank Accounts
What are 8 deposits you can make in people's emotional bank Accounts? 1.Find out what a deposit id for the other people 2.Do small acts of kindness 3.Keep promises 4.Be loyal 5.Set clear expectations 6.Apologize 7.Give feedback 8.Forgive
What are the payoffs of Win-Win thinking? 1.More wins 2.Faster, better solutions to problems 3.Richer, more lasting relationships
What does people see who think Win-Win? 1.There is plenty for everyone 2.It is possible to win in a way that others win too 3.No one has to lose
What are 7 active listening skills? 1.Be attentive 2.Ask open-ended question 3.Ask probing questions 4.Request clarification 5.Paraphrase 6.Be attuned to and reflect feelings 7.Summirize
Created by: Alina96
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