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Habit 4

Think win-win

QuestionAnswer
What is the main point of Habit 4? Think Win-Win is about building effective relationships with people by working for their benefit while you are working for your own benefit.
What is Win-Lose? "I'm going to beat you no matter what what." You are high on courage and low on consideration. You can't win unless others lose.
What is a Lose-Win? "I always get stepped on." You're low on courage and high on consideration. You're not brave enough to stick up for yourself.
What is a Lose-Lose? "If I'm going down, you're going down with me." You get revenge. You put others down and often yourself too.
What is Win-Win? "We're going to win together." Balancing courage and consideration is the way to help others feel good and for you to feel good too.
What are the two principles that people think Win-Win or No Deal live by? Courage and Consideration
What is the main point of Module 12? The key to making friends is to deposit acts of kindness and helpfulness in their Emotional Bank Accounts (and to avoid making withdrawals)
What is a deposit? When you do something that helps the relationship.
What is a withdrawal? When you do something that hurts the relationship.
What are some things you can do to maintain a healthy relationship? Do small acts of kindness, keep promises, keep confidence, be loyal to the absent, set clear expectations, apologize, forgive.
Created by: hollyalanah
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