click below
click below
Normal Size Small Size show me how
Habit 4
Study cards
Term | Definition |
---|---|
FIVE PARADIGMS OF HUMAN INTERACTION | 1. Win-Lose 2. Lose-Win 3. Lose-Lose 4. Win 5. Win-Win or No Deal |
Win-Lose | "I'm going to beat you no matter." |
Lose-Win | "I always get stepped on." |
Lose-Lose | "If I'm going down, you're going down with me." |
Win | " As long as I win, I don't care if you win or lose." |
Win-Win or No Deal | " Let's find a solution that works for the both of us, or let's not play." |
Balance Courage with Consideration | People who think win-win or no deal live by these principles. |
Be Happy for Successes of Others | A person with a win-win mentality |
Share Credit and Recognition | People with a Abundance Mentality |
Make a Deposits in other People's Emotional Bank Accounts | 1. Find out what a deposit is for the other person. 2. Do small acts of Kindness. 3. Keep Promises. 4. Be Loyal. 5. Set Clear Expectations. 6. Apologize. 7. Give Feedback. 8. Forgive. |