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Habit 4 Study Guide

Flash Cards for Psyc 1300 Habit 4 Study Guide

QuestionAnswer
What does it mean to balance courage and consideration To build effective relationships with people by working for each others benefit
What is a win-win and which quadrant is it in High Courage and High Consideration - Top Right Quadrant
What is a win - lose and which quadrant is it in High Courage and Low Consideration - Top Left Quadrant
What is a lose - lose and which quadrant is it in Low Courage and Low Consideration - Bottom Left Quadrant
What is a lose - win and which quadrant is it in Low Courage - High Consideration - Bottom Right Quadrant
How can you make deposits in peoples Emotion Bank Accounts (EBA) Being kind and helpful to people you meet.
A deposit is only a deposit if you say it is - True or False - Make the statement true if not. False - A deposit is only a deposit if the person sees it that way.
How many deposits are needed to makeup for a single withdraw At least 2 deposits or more depending on the withdraw
If you break a promise to someone is it a deposit or withdraw Withdraw
You keeping your promises are examples of what? Deposits
List at least three types of deposits: 1. Acts of kindness, being loyal, forgiving, apologizing, set clear expectations, keep things in confidence, keeps promises.
Created by: Jblank14
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