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Habit 4
Think Win Win
Habit 4 is | The habit of mutual benefit |
Principles | Courage & Consideration |
See | It's possible to win in such a way that others can win too. |
Do | Balance courage & Consideration. Make deposits in the emotional Bank Account. |
Get | More "wins" in life and better relationships. |
Habit 4 is a basic principle of _________ living | Successful |
Habit 4 is not a "Win-Lose" meaning | You can't win unless others lose |
Habit 4 is not a "Lose-Win" meaning | You have a permanent victim mentality ("poor me"). |
Habit 4 is not a "Lose-Lose" meaning | If you can't win, no one can. You seek revenge. |
Doormats thinks | Lose-Win situations |
Habit 4 is "Win-Win" meaning | We win together, or you will walk away before someone loses, including yourself. |
Win-Win or No Deal principals: | Courage & Consideration |
Lose-Win Matrix | High in consideration, low in courage. |
Lose-Lose Matrix | Low in courage & consideration. |
Win-Lose Matrix | Low in consideration & high in courage. |
Win-Win Matrix | High in consideration & courage. |
Make Deposits in Others _____________ of Kindness & Helpfulness. | Emotional Bank Accounts (EBA) |
Find out what a ____________ is for the other person. | Deposit |
Do small acts of___________. | Kindness |
Keep _____________. | Promises |
_____________ Confidences. | Keep |
Be _________ to the absent. | Loyal |
Set ___________ expectations | Clear |
If you are in the wrong, admit it, _________________. | Apologize |
Learn to __________ and forget, don't let yesterdays hold your tomorrow hostage. | Forgive |
Rules for Making Deposits: | A deposit is only a deposit if the other person sees it as one. It can take one or more deposits to make up for one withdrawal. |
A withdrawal is: | Doing something that hurts the relationship. |