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Habit 4
Think Win-Win
Question | Answer |
---|---|
What are the Principles of Win-Win? | Having courage Being considerate |
What is Win-Win about? | Building effective relationships w/people by working for their benefit while also working for my own. |
What should I See? | It's possible to win in such a way that others can win too! |
What should I Do? | 1. Balance courage and consideration. 2. Make deposits in the Emotional Bank Account. |
What will I Get? | More "wins" in life and better relationships. |
Describe the Win-Lose perspective. | 1.High on courage, low on consideration. 2.Trying to always get ahead of others/be better than other people. 3.You can't win unless another person loses. |
Describe the Lose-Win perspective. | 1.Low on courage, high on consideration 2.Saying yes too fast 3.Getting easily taken advantage of, 4.Bury feelings, 5.Victim mentality 6.Always looking for sympathy |
Describe the Lose-Lose perspective. | 1.Low on courage, low on consideration. 2.Revenge seeking 3.envy/criticize others 4.put others and yourself down. |
Describe the Win-Win perspective. | 1.High on courage, high on consideration. 2.We're going to win together 3. Win-win or no deal 4. Ready to walk away before someone loses--including myself |
Define consideration. | 1.The act of careful thought;meditation;deliberation 2.Thoughtful or sympathetic regard or respect;thoughtfulness of others. |
Define courage. | The quality of mind or spirit that enables a person to face difficulty, danger, pain, etc.,without fear;bravery. |
What did Ghandi say about winning? | "We win justice quickest by rendering justice to the other party." |
What did the Dalai Lama say about happiness? | "If you want others to be happy, practice compassion. If you want to be happy, practice compassion." |
What is the 4th habit of successful college students? | Think Win-Win |
What is Module 11? | Balance courage and consideration. |
What is Module 12? | Make deposits in other people's emotional bank accounts. |
What does EBA stand for? | Emotional Bank Account |
What is the key to making friends? | To deposit acts of kindness and helpfulness in their Emotional Bank Accounts (and to avoid making withdrawals). |
What are some deposits you can make? | 1.Find out what a deposit is for another person 2.Do small acts of kindness 3.Treat people with kindness 4.Keep promises 5.Keep confidences 6.Be loyal to the absent 7.Set clear expectations 8.Apologize 9.Forgive |
What are the rules for making a deposit? | 1.A deposit is only a deposit if the other person sees it as a deposit. 2.It can take one or more deposits to make up for one withdrawal. |