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Chapter 4

The Art Of Communication

TermDefinition
Communication To transfer information from one party to another.
Communication Cycle Sender, Message, Channel, Receiver And Feedback
Sender Formulates and organizes thoughts, prioritizes and categorizes information.
Message Length is determined and time frame in which is to be delivered (contains what is needed to communicate)
Channel Verbal or nonverbal communication (method of sending the message)
Receiver Uses active listening skills (recipient getting the message and interpreting it)
Feedback Repeating, restatement, examples and questions
Top Three Ways Of Human Communication Body language, tonality and spoken word
Subjective Information Exists in the mind, but cannot be measured; affected by personal views, moods, attitudes, opinions, experience and back round. (Exp. HA's, LBP, Abd pain)
Objective Information Information that can be measured (Exp. Ht, Wt, B/P. P, RES)
Verbal Form Of Communication Perceptions, enunciate, colloquialisms and voice tone
Perceptions Cultural or ethic backgrounds, and a variety of other factors also impact the meanings of some words. perceptions are based on their point of view as they discern what is being said.
Enunciation To speak clearly and to pronounce words properly
Colloquialisms Meaning slang or informal words such as "gonna" or "im fixin"
Voice Tone The pitch, quality, and range within which you speak determine the overall tone. Voice tone and other non language sounds such as laughing, sobbing, sighing, and grunting often provide more information than words themselves.
Created by: swalters1205
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