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Health Assess. Ch. 4

Interviewing to Obtain a Health History

QuestionAnswer
What are the 2 primary components of health assessment? Health History and Physical Examination
What is the nurse's role in an interview? To facilitate discussion in order to collect and record data.
What are important aspects to learn about a patient? 1. The patient's health concerns 2. Social, economic and cultural factors that influence health and response to illness.
What are the phases of an interview? Introduction, Discussion, and Summary
What occurs in the Introduction phase? The nurse introduces herself to the client, describes the purpose of the interview, and describes the process of the interview so that client knows how long it will take.
What occurs in the Discussion phase? The nurse facilitates the discussion, which is client centered, and uses various communication techniques to collect data.
What occurs in the Summary phase? Summarization of data, allows for clarificaton of data, and provides validation to the client that the nurse understands problems.
How is therapeutic communication established? By establishing rapport and gaining the client's trust.
Why is the physical setting of an interview so important? It has a great effect on the information that you'll receive, needs to be private, quit, comfortable, and free from environmental distractions. Privacy is essential.
What is professional nursing behavior? A good first impression, a warm demeanor, the patient feels understood, actively listen and show genuine interest, treat people with respect, and watch your nonverbal behavior.
What are client-related variables? Age and physical, mental, and emotional status
What is the Art of Asking Questions? Obtain information and listen carefully to responses, speak clearly and in a language your patient can understand. Define words and use slang when necessary. Encourage specificity and ask one question at a time, while being attentive.
Name types of questions to ask. Open-ended questions to being the interview (how...describe...tell me a little more). Closed ended questions get more detail. Directive questions are important too.
What are the techniques that enhance data collection? Active listening, facilitation, clarification, restatement, reflection, confrontation, interpretation, summary
What are the techniques that diminish data collection? Using medical terminology, expressing value judgements, interrupting, being authoritative or paternalistic, and using "why" questions.
How do you manage awkward moments? Answer personal questions, silence, displays of emotion.
Name challenges to the interview. Manage the overly talktive patient, others in the room, language barrier, and cultural differences.
How much data do you collect? It is dependent on settling and the purpose of the visit. Whether it is comprehensive and focused, episodic or follow-up. The nurse determines what data i sirrelevant or important.
What are the components of health history? Biographic data, reason for seeking health care, history for present illness (HPI)/present health status, past medical history(PMH)/past health status, family history, personal and psychosocial history, and reviw of symptoms (ROS).
What is biographical data? Name, gender, address & phone number, date of birth (DOB), birthplace, race/ethnicity, marital status, occupation, contact person, source of data.
What are the reasons a client seeks health care? Also referred to as chief complaint (CC) or presenting problem, it is a brief statment of the client's purpose for requesting the services of a health care provider.
How should you record the clien't reason for seeking health care? In direct quotes.
Name the steps to systematic analysis. OLDCARTS-Onset, Location, Duration, Characteristics, Aggravating or Alleviating Factors, Related Symptoms, Treatment, Severity.
Asks the question "When did the symptoms begin?" Onset
Asks "Where are the symptoms?" Location
Asks "How long do the symptoms last? Duration
Tells the patient to describe what the symptoms feel and look like. Characteristics
Asks "What affects the symptoms?" Aggravating and Alleviating Factors
Asks "What other symptoms are present?" Related Symptoms
Tells patient to describe the self-treatment attempted before medical attention was sought. Treatment
Tells patient to describe the severity of the symptoms. Patient rates pain on a scale from 1-10, 10 being the most severe. Severity
What topics should be covered when focusing on past health history/past medical history (PMH)? Childhood illnesses, surgeries, hopitalizations, accidents or injuries, chronic illnesses, medications, allergies, immunizations, last exam (physical, dental, vision, hearing), obstetric history (females), and pregnancy history (children).
Whom are included in a family history? Blood relatives (biologic parents, aunts, uncles, and siblings), spouse, and children.
What aspects make up the personal and psychosocial history? Personal status, family and social relationships, diet/nutrition, functional ability, mental health, personal habits, health promotion activities, and the environment.
An outline used during health assessments in order to assure the nurse covers all body systems; be sure to move from the tip of the head to the tip of the toes. Review of Systems (ROS) read p. 46-47
Term during the first 27 days of life. Neonate or newborn
Term describing the time from 1-12 months of age. Infancy
Term describing 1 year through adolescence. Childhood
Created by: shanhaup
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