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Coms 5 Quiz 3

Chapters 13, 15, & 14

QuestionAnswer
Reducing communication apprehension by revising how you think about speaking situations. cognitive restructuring
Anxiety associated with real or anticipated communication encounters. communication apprehension
The ability of a person to create belief in what he or she says or does. credibility
Expertise and trustworthiness as a result of how the speaker communicates during a presentation. derived credibility
Material used to interest, move, inform, or persuade people (statistics, examples, comparisons, and quotations) evidence
A form of evidence in which a single instance is used to make a point. example
A presentational style that includes preparation and practice, but not memorization. extemporaneous delivery
The attribution of expertise to someone within areas unrelated to the person’s actual expertise. halo effect
A delivery style that involves little preparation; speakers think on their feet. impromptu delivery
Expertise and trustworthiness listeners attribute to a speaker before a presentation begins. Based on the speaker’s titles, positions, experiences, or achievements. initial credibility
A presentational style that involves speaking from a complete manuscript of a speech. manuscript delivery
A presentational style in which the speech is delivered word for word from memory. memorized delivery
Phrases or sentences in a speech that acknowledge a source of evidence and sometimes explain the source’s qualifications. oral footnote
Visual, vocal, and verbal aspects of the delivery of a public speech or other communication. oral style
A technique for reducing speaking anxiety: one visualizes oneself communicating effectively in progressively challenging speaking situations. positive visualization
A form of evidence that uses exact citations of others’ statements. quotation
A method of reducing communication apprehension through practice and learning speaking skills. skills training
What a speaker aims to accomplish by presenting a speech. specific purpose
A speech intended to amuse, interest, and engage listeners. speech to entertain
A speech intended to increase listeners’ understanding, awareness, or knowledge of some topic. speech to inform
A speech intended to change listeners’ attitudes, beliefs, or behaviors or to motivate listeners to action. speech to persuade
A form of evidence that uses numbers to summarize numerous cases or show a relationship. statistics
A method of reducing communication apprehension that teaches people how to relax as they imagine themselves in progressively more difficult communication situations. systematic desensitization
The cumulative expertise and trustworthiness listeners attribute to a speaker as a result of initial and derived credibility. terminal credibility
The main idea of an entire speech. thesis statement
A word, phrase, or sentence that connects ideas and main points in a speech so that listeners can follow a speaker. transition
Means of recording, transferring, and working with information. communication technologies
Bits of data that websites collect and store in users’ personal browsers. cookies
The capacity of multiple devices to be connected to each other and to the Internet so that the devices can “talk” to each other. interconnectivity
Engaging in multiple tasks simultaneously or in overlapping and interactive ways. multitasking
Software that allows a third party to track computer users’ web activity, to collect personal information about users, and to send pop-up ads tailored to users’ profiles. spyware
Meetingsconducted among people who are geographically separated teleconferencing
A wireless means of connecting devices to the Internet and to each other. Wi-Fi
Media’s selection of issues, events, and people to highlight for attention. agenda setting
The theory that media promote an inaccurate worldview that viewers assume reflects real life. cultivation theory
A group of theories that focus on relationships between mass communication and rituals and patterns of everyday communication. cultural studies theories
A person, group, or institution that controls the choice and presentation of topics by media. gatekeeper
The modern-day, worldwide community made possible by electronic communication that instantaneously links people all over the world. global village
The theory that media are powerful forces that directly affect audiences, which are vulnerable, passive recipients. hypodermic needle model
Incorporating a product or brand into actual storylines in books, television programs, and films. immersive advertising
The effect of television in stabilizing and homogenizing views within a society. mainstreaming
All media that address mass audiences. mass communication
The belief that the world is dangerous and full of mean people. mean world syndrome
A practice, paid for by advertisers and program sponsors, of featuring products in media so that the products are associated with particular characters, and storylines. product placement
Exaggerated, superlative claims about a product that appear to be factually, but are not. puffery
The extent to which something (specifically phenomena on television) is congruent with personal experience. resonance
The theory that people use media to gratify their needs, interests, and desires. uses and gratification theory
The first era; during which the oral tradition reigned and face-to-face talking and listening were primary forms of communication. tribal epoch
The second era; invention of the phonetic alphabet inaugurated the literate epoch, in which common symbols allowed people to communicate in writing. literate epoch
The third era; invention of the printing press made it possible to mass-produce written materials, so reading was no longer limited to elite members of society. print epoch
The fourth era; ushered in by the invention of the telegraph, which made it possible for people to communicate personally across distance. electronic epoch
Created by: Coms5
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