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Coms 5 Quiz 2
Chapters 3, 4, 5, & 6
| Question | Answer |
|---|---|
| An explanation of why things happen and why people act as they do. | attribution |
| Mental structures people use to organize and interpret experience. | cognitive schemata |
| The beliefs, understandings, practices, and ways of interpreting experience that are shared by a group of people. | culture |
| The ability to feel with another person, to feel what he or she feels in a situation. | empathy |
| A Western value that regards each person as unique, important, and to be recognized for her or his individual qualities and behavior. | individualism |
| An interpretation that goes beyond the facts known, but is believed to logically follow from them. | inference |
| The subjective process of organizing and making sense of perceptions. | interpretation |
| A belief or opinion based on observations, feelings, assumptions, or other nonfactual phenomena. | judgment |
| The assumption that we understand what another person thinks or how another person perceives something. | mind reading |
| The observation and regulation of one’s own communication. | monitoring |
| An active process of selecting, organizing, and interpreting people, objects, events, situations, and activities. | perception |
| The ability to perceive another as a unique and distinct individual apart from social roles and generalizations. | person-centeredness |
| A bipolar mental yardstick that allows us to measure people and situations along specific dimensions of judgment, such as “honest– dishonest.” | personal construct |
| A technique for reducing speaking anxiety, in which one visualizes oneself communicating effectively. | positive visualization |
| A knowledge structure that defines the clearest or most representative example of some category. | prototype |
| A cognitive schemata that defines expected or appropriate sequences of action in particular settings. | script |
| The tendency to attribute our positive actions as something we control, but our negative actions as beyond our control | self-serving bias |
| A group of people who live within a dominant culture yet also belong to another social group | social community |
| A predictive generalization about people or situations. | stereotype |
| Language that identifies the speaker’s or perceiver’s thoughts and feelings. | I-language |
| Language that attributes intentions and motives to another person, usually the person to whom one is speaking. | you-language |
| Removed from concrete reality. | abstract |
| Subject to multiple meanings. | ambiguous |
| Random or not necessary. | arbitrary |
| Communication rules that specify how certain communicative acts are to be counted. | constitutive rules |
| The exploration of possibilities of different states of the world without an event actually occurring. | hypothetical thought |
| A technique of noting that every statement reflects a specific time and circumstance and may not apply to other times or circumstances. | indexing |
| An extreme form of evaluative language that relies on words that strongly slant perceptions and thus meanings. | loaded language |
| All forms of communication other than words. | nonverbal communication |
| Defining the beginning and ending of interaction. | punctuation |
| A group’s reclamation of a term previously used by others to degrade the group’s members. | reappropriation |
| Communication rules that regulate interaction by specifying when, how, where, and with whom to talk about certain things. | regulative rules |
| An arbitrary, ambiguous, and abstract representation of a phenomenon. | symbol |
| Responding to a person as if one aspect of that person were the total of who the person is. | totalizing |
| Words and only words. | verbal communication |
| Any personal object with which one personalizes one’s environment. | artifacts |
| Nonverbal communication involving the perception of time | chronemics |
| Any nonverbal element of a setting that affects how we think, feel, act, and communicate. | environmental factors |
| Nonverbal communication involving physical touch. | haptics |
| Nonverbal communication using body position and body motions. | kinesics |
| Nonverbal communication using the perception of scents and odors | olfactics |
| Communication that is vocal but not verbal. | paralanguage |
| Nonverbal communication using the perception of how we look. | physical appearance |
| Nonverbal communication that involves space and how we use it. | proxemics |
| Lack of sound. | silence |
| Listening carefully to a speaker in order to attack her or him. | ambushing |
| Listening to analyze and evaluate the content of communication or the character of the person speaking. | critical listening |
| The perception of personal attacks, criticisms, or hostile undertones in communication when none is intended. | defensive listening |
| In communication situations, any occurrence that interferes with listening. | environmental distractions |
| A physiological activity that occurs when sound waves hit our eardrums. | hearing |
| When a message is not clearly understandable due to language or transmission problems. | incomprehensibility |
| Listening to understand information and ideas. | informational listening |
| The subjective process of organizing and making sense of perceptions. | interpretation |
| A complex process that consists of being mindful and hearing | listening |
| Listening only to the content level of meaning. | literal listening |
| The amount of detailed information or intricate reasoning in a message. | message complexity |
| The receiving of more messages than we can interpret and remember. | message overload |
| The concept of being fully present in the moment | mindfulness |
| Communication that gently invites another person to elaborate by expressing interest in hearing more. | minimal encouragers |
| Hogging the stage by continuously focusing communication on oneself. | monopolizing |
| A method of clarifying another’s meaning by repeating the information in your own words. | paraphrasing |
| Judging others or their ideas before one has heard them. | prejudgment |
| Absorption in our own thoughts or concerns. | preoccupation |
| Pretending to listen. | pseudolistening |
| Listening to support another person or to understand how another person thinks or feels | relationship listening |
| The process of recalling what one has heard. | remembering |
| Giving feedback in someone in response to a message. | responding |
| Focusing only on parts of communication. | selective listening |
Created by:
Coms5
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