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CPC Tenets
Ethical Interview Prep - Tenets and Illustrative Behavior
Tenet | Illustrative Behavior |
---|---|
1.1 | SHARE assignment INFO - "AS-NEEDED" & CONFIDENTIAL BASIS e.g. supervisors, team, educational team, hiring entities e.g. supervisors, team |
1.2 | MANAGE data, invoices, records or consumer INFO in a CONFIDENTIAL manner e.g. locked files, shredding |
1.3 | when federal/state MANDATE DISCLOSURE of CONFIDENTIAL INFO - INFORM CONSUMER |
2.1 | PROVIDE SERVICE REGARDLESS of - race, gender, religion, sexual orientation, age, national orgin, disability, color |
2.2 | before & during ASSESS CONSUMER NEEDS and INTERPRETING SITUATION- make ADJUSTMENTS as needed |
2.3 | RENDER MESSAGE FAITHFULLY, conveying the content and spirit - match language & correct errors discreetly |
2.4 | REQUEST SUPPORT if needed to fully convey message or address exceptional communication challenge e.g. CDI, team, language facilitators |
2.5 | REFRAIN from COUNSEL, ADVICE or PERSONAL OPINION |
2.6 | without infringing rights - PROVIDE available INTERPRETING REFERRALS & COMMUNITY RESOURCES |
3.1 | CONSULT with APPROPRIATE PERSON to DETERMINE ISSUES - placement & adaptations to interpret effectively |
3.2 | DECLINE or WITHDRAW from interpreting profession when NOT COMPETENT e.g. physical, mental or emotional factors |
3.3 | AVOID DUAL or CONFLICTING ROLES in interdisciplinary e.g. educational or mental health teams |
3.4 | comply with WORK CODES of CONDUCT, notify appropriate personnel - SEEK RESOLUTION if CONFLICTS with CPC |
3.5 | CONDUCT and PRESENT UNOBTRUSIVE BEHAVIOR - dress appropriately |
3.6 | before or during REFRAIN from the use of MIND-ALTERING SUBSTANCES |
3.7 | DISCLOSE to parties involved - any actual or perceived CONFLICTS of INTEREST |
3.8 | AVOID actual or perceived CONFLICTS OF INTEREST that could harm or interfere with interpreting effectiveness |
3.9 | REFRAIN from the USE of CONFIDENTIAL INFORMATION for - personal, professional, monetary GAIN |
3.10 | REFRAIN from the USE of CONFIDENTIAL INFORMATION for - benefit of personal or professional AFFLIATION or ENTITIES |
4.1 | consider consumer REQUESTS & NEEDS regarding language preferences & render message accordingly e.g. interpreted or transliterated |
4.2 | approach consumer in a PROFESSIONAL DEMEANOR at all times |
4.3 | obtain CONSUMER CONSENT to BRING an INTERN |
4.4 | FACILITATE COMMUNICATION ACCESS & EQUALLY - SUPPORT full INTERACTION & INDEPENDENCE of consumer |
5.1 | MAINTAIN CIVILITY - toward interpreters, interns & students |
5.2 | WORK COOPERATIVELY with team- CONSULT before assignment (logistics), provide PROFESSIONAL ASSISTANCE, MONITOR ACCURACY while functioning in the role of support interpreter |
5.3 | approach colleagues PRIVATELY to DISCUSS ETHICAL/PROFESSIONAL conduct BREACHES - file formal grievance if unsuccessful or harmful |
5.4 | ASSIST AND ENCOURAGE - SHARE information & serve as MENTOR if appropriate |
5.5 | obtain team CONSENT BEFORE BRINGING an INTERN |
6.1 | REPRESENT QUALIFICATIONS - provide documentation when requested e.g. certs, educational background |
6.2 | HONOR PROFESSIONAL COMMITMENTS - TERMINATE if FAIR & JUSTIFIABLE |
6.3 | PROMOTE CONDITIONS that are CONDUCIVE to EFFECTIVE INTERPRETING - INFORM parties if do not exist & SEEK REMEDIES |
6.4 | INFORM appropriate parties IN A TIMELY MANNER when DELAYED or UNABLE TO FULFILL |
6.5 | reserve right to DECLINE or DISCONTINUE if working conditions are UNSAFE, UNHEALTHY or NOT CONDUCIVE to interpreting |
6.6 | NO HARASSMENT or COERCION before, during or after interpreting services |
6.7 | RENER PRO BONO in a FAIR & REASONABLE manner |
6.8 | CHARGE FAIR & REASONABLE FEES - arrange PROFESSIONAL PAYMENT METHOD |
7.1 | INCREASE KNOWLEDGE & STRENGTHEN SKILLS through activities e.g. education, workshops, mentoring, events |
7.2 | keep ABREAST of LAWS, POLICIES & REGULATIONS that change in the interpreting profession |