speech final test Word Scramble

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Question	Answer
four components of emotion	physiological changes, nonverbal reactions, cognitive interpretations, verbal expression
physiological changes	during intense conflict, increased hr and BS, slowing of digestion and dilation of pupils can occur.
nonverbal reaction	a person's appearance, blushing perspiring, facial expression, posture, gestures, vocal tone and rate.
cognitive interpretations	since some of the bodily changes are similar as stress and excitement, the ability to interpret those can be hard.
verbal expression	although nonverbal behavior is better at communication, the ability to communicate clearly about emotions is necessary for development and well being.
what are common and typical human emotions to all cultures?	anger, fear, and sadness
furious	annoyed, angry
grieving	pensive, sad
ecstatic	content, happy
terrified	anxious, afraid
adoring	liking, loving
emotional intelligence	the ability to understand and manage one's own emotions and to be sensitive to to others feelings.
personality	influences emotional expression relationship between personality and the way people experience and communicate emotions.
culture	influences emotional expression with different cultures can generate different feelings and display their feelings.
gender	differences between how men and women express, recognize and use emotions.
fear of self-disclosure	expression of feelings and emotions can be risky unpleasant consequences
emotional contagion	the process by which emotions are transferred from one person to another.
recognize your feelings	people that are aware of their feelings have a wider range of valuable traits: positive relationships between parents and children, ability to comfort others, sensitivity to none verbal clues, humor.
choose the best language	through single words - I'm angry. happening to you metaphorically - my stomach is in knots. what you'd like to do, I'd like to give you a hug.
share multiple feelings	use different emotions to look at the situation.
recognize the difference between feeling and acting	recognizing the difference between feeling and acting can liberate you from the fear that getting in touch with certain emotions will commit you from some disastrous course of actions.
accept responsibility for your feelings	make sure your emotional expressions don't blame others for the way you feel.
choose the best time and place to express your feelings	better to wait until you have thought out carefully of how you might express your feelings
fallacy of catastrophic expectations	assumption that if something bad can happen, it probably will - a position similar to Murphy's Law
fallacy of should	source of unhappiness is the inability to distinguish between what is and what should be - there should be no rain on the weekends.
fallacy of helplessness	suggests that forces beyond our control determine satisfaction in life
fallacy of approval	going to great lengths to seek acceptance from others, even sacrificing their own principles and happiness
fallacy of perfection	believe that a worthwhile communicator should be able to handle and situation with complete confidence and skill
fallacy of causation	believe they should do nothing that can hurt or in anyway inconvenience others because it will cause undesirable feelings
fallacy of overgeneralization	occurs when a person bases a belief on a limited amount of information
appearance	is important in early stages of a relationship, but is less important as relationships progress
similarity	more similar a couples personalities are, the more likely they are to be happy in their marriage
complementarity	differences strengthen a relationship
rewards	seeking out people in relationships who can give us rewards that are greater than or equal to the costs we encounter in dealing with them.
compentency	we tend to find relationships with people that are on the same level of compentency
proximity	more likely to develop relationships with people who live in the same area
disclosure	sharing of private information, sometimes receiving reciprocity or respect and trust from the other person
dimensions of intimacy - emotional	sharing important information and feelings
dimensions of intimacy - financial intimacy	describes how couples need to be open, honest, and in sync
dimensions of intimacy - shared activities	when you engage in another persons ideas, a kind of closeness develops that can be powerful and exciting
gender & intimacy	women are more interested than men in achieving emotional intimacy
computer mediated communication and intimacy	online dating, chat rooms, are good sources for finding relationships, but are impersonal.
commitment	involves a promise, sometimes implied and sometimes explicit to remain in a relationship to make that relationship successful
indicators of a committed romantic relationship	affection, support, integrity, companionship, effort to reg communicate, respect, relational future, positive relational atmosphere, working on problems together, reassuring one's commitment
initiating	show that you are interested in making contact and to demonstrate that you are a person worth talking to
experimenting	small talk, searching for common ground.
intensifying	includes participating in shared activities, hanging out with mutual friends, taking trips together
integrating	take on identity as a social unit, addressed as a couple, social circles merge.
bonding	symbolic public gestures to show the world that their relationship exists.
differentiating	relationship begins to experience the first feelings in stress, talking about I, not we.
circumscribing	begins to stagnate
avoiding	creating distance between each other
terminating	final stage of relationship
communication climate	social tone of a relationship, doesn't involve specific activites as much as the way people feel about each other
how does communication climate develop?	determined by the degree to which people see themselves as valued.
confirming messages - recognition	the most fundamental act is to recognize the other person
confirming messages - acknowledgment	being able to acknowledge the ideas and feelings of others is a stronger form of confirmation than simple recognition.
confirming messages - endorsement	agree with the other person or find them important - strongest type of confirming message
disagreeing messages - argumentativeness	presenting and defending a position on issues while attacking positions taking by others.
disagreeing messages - complaining	are not ready to argue but want to register dissatisfaction
disagreeing messages - aggressiveness	most destructive way to disagree with another person, demeans the worth of the other person
disconfirming messages - impervious response	fails to acknowledge the other person's communicative attempt, either nonverbally or verbally
disconfirming messages - interrupting response	one person begins to speak before the other is finished
disconfirming messages - tangential	does not acknowledge the other person's communication
disconfirming messages - impersonal	speaker never interacts with other person, generalized statements, impersonal.
disconfirming messages - ambiguous	message with more than one meaning, or only private to speaker alone.
disconfirming messages - incongruous responses	contains two messages, that contradict each other.
defensiveness	process of protecting our presenting self, our face
climate patterns - spiral	reciprocal patterns, both positive and negative
conflict	expressed struggle between at least two independent parties who perceive incompatible goals, scare resources, and interference from the other party in achieving their goals
expressed struggle	can be shown without saying anything, dirty look silent treatment.
perceived incompatible goals	both people don't see there is common ground for each to be happy.
perceived scarce resources	when people believe there isn't enough of something to go around
interdependence	many conflicts remain unresolved because people fail to understand
inevitability	it is impossible to avoid conflicts, the challenge them effectively when they do arise.
dysfunctional conflict	outcomes fall short of what is possible and have a damaging effect on the relationship.
functional conflict	achieve the best possible outcome, even strengthen the relationship.
lose-lose	avoidance, ignore or stay away from conflict.
win-win	collaboration, high degree of concern for both self and others, with the goal of solving problems - our way.
lose-win	accommodation, allow others to have their own way rather than asserting our own point of view.
win-lose	competition, high concern for self and low concern for others.
nonintimate aggressive	dispute issues without dealing with one another on an emotional level
nonintimate nonaggressive	avoid conflict and one another instead of facing issues head on
intimate aggressive	aggression and intimacy in a manner that might seem upsetting to outsiders, but can work well in some relationships.
conflict management - define your needs	deciding what you need or want
conflict management - share your needs with the other person	time to share your needs with your partner
conflict management - listen to the other person's needs	find out what the other persons wants and needs are
conflict management - generate possible solutions	partners try to think of as many ways to satisfy both of their needs as possible.
conflict management - evaluate the possible solutions and choose the best one.	solutions are evaluated for their ability to satisfy everyone's goals
conflict management - implement the solution	try out the idea selected to see if it does indeed satisfy everyone's needs
conflict management - follow up the solution	solution my lose or increase its effectiveness, so follow up needs to take place.
family	is a system with two or more interdependent people who have a common history and a present reality, and who expect to influence each other in the future
communication - spouses/partners - traditional	traditional sex roles, great degree of interdependence, high marital satisfaction, high expression of affection
communication - spouses/partners - independent	maintain psychological distance, don't avoid conflict, low marital satisfaction, low expression of affection.
communication -spouses/partners - separates	high value of individual freedom, avoid conflict, need greater space, low expression of affection, less marital satisfaction
communication - parent/child	communication becomes more complex, interesting, and challenging when children arrive on the scene

Created by: hajet