CMAA Practice Exam 2 Word Scramble

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Term	Definition
An office manager asks a CMAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should be used?	Certified mail
After scheduling an appointment, a new patient who has insurance coverage asks the CMAA what the cost of the office visit will be. Which of the following actions by the assistant is appropriate	Provide an estimate based on allowable amounts
Which of the following information is included in an explanation of benefits	Claim adjustments
Which of the following is the best way for a CMAA to address collection of copayment	How would you like to pay today?
A patient is allergic to eggs and therefore cannot receive influenza immunizations. The CMAA should recognize the patients egg allergy is which of the following	Contraindication
A provider leaves town without leaving a contact number and coverage for his patients. He is at risk for being accused of which of the following	Abandonment
Which of the following legal terms describes a situation in which a failure to exercise treatment causes harm to a patient	Negligence
Employers are mandated to provide a training program to employees regarding OSHA guidelines within which of the following time frames?	Before an employee begins work and annually thereafter
Who is responsible for obtaining preauthorization for inpatient hospitalization	The provider performing the procedure
A CMAA should verify a patient's CPT code for which of the following processes	Obtaining prior authorization
The CMAA receives telephone calls from four patients. Which of the following indicates a need for immediate attention	A patient who reports difficulty breathing
A CMAA is composing a letter. Which of the following signatures illustrates the correct formatting for the provider name	Mary Smith, MD
Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance	Blood borne pathogen standards
A CMAA is providing a patient with instructions about an upcoming mammogram. Which of the following actions should the assistant take to ensure patient understanding	Ask the patient to restate instructions
Which of the following is used to submit health insurance claims for a provider's office	CMS-1500
A CMAA in a multi-specialty practice is scheduling an appointment for a patient who has an arrhythmia. Which provider should the patient be scheduled with	Cardiologist
Which of the following is the main purpose of a day sheet	To ensure accurate accounting
Obtaining vital signs against a patient's will is an example of which of the following	Battery
A CMAA is scheduling a patient who is pregnant for a diagnostic procedure that does not use ionizing radiation. Which of the following procedures is the assistant scheduling	MRI
Which of the following parts of Medicare pays for hospitalization	Part A
Which of the following actions is necessary if a prescribed CPT code is not listed on the preprinted encounter forms	Manually add the procedure code to the form
A patient authorized a third party payer to reimburse a provider directly by signing which of the following	Assignment of benefits
If a provider prescribes an EKG for a patient who has a rapid heart rate, which of the following should be reported as the reason for the EKG	Tachycardia
For medical billing purposes which of the following is good practice when updating information from established patients	Request verification of current patient information at each visit
When is it appropriate for CMAA to release test results to a patient's family members	When the patient provides a signed release of information that identifies the family member(s)
A CMAA is providing preoperative instructions to patient prior to having a knee surgery which of the following techniques should the CMAA use to decrease the patient's anxiety	Review written instructions with the patient
Which of the following is a component of OSHA's hazardous communication standard	Ensuring that employees right to know information is available
When submitting claims to the third-party the CMAA should retrieve information for which of the following	Encounter form
The CMAA is creating correspondence using block letter style which of the following salutations is appropriate for the CMAA to use	Dear Mr. Goodwin:
Which of the following information is part of a patient's social history	Substance abuse
A patient needs to have his gallbladder removed the CMAA schedule the patient for which of the following procedures	Cholecystectomy
Which of the following actions should a CMAA take when collecting monies owed by patient	Clarify the patients financial responsibility policy
Which of the following forms is currently used to make claims for hospital services and procedures	UB-04
Which of the following should the CMAA used to document a stroke	CVA (Cerebrovascular Accident)
When any hazards are present in a facility that are not specifically addressed by OSHA which of the following applies	The employees are covered by the general duty clause
A patient is afebrile and has rhinorrhea the CMAA should understand that as which of the following	Runny nose no fever
A third-party payer requests documentation to support billed services. Which of the following is the appropriate document the CMAA should forward to the third-party payer	Progress notes
A patient reports a breach of confidentiality to the CMAA. The assistant should direct the patient to which of the following resources first	Office manager
An emancipated minor is scheduled for aminocentesis which of the following forms of consent is required for this patient	Informed
Which of the following is responsible for setting standards for protection against blood borne pathogens	OSHA
Which of the following should a CMAA take from a patient that has a existing Worker's Compensation case	Obtain the carrier case number
Which of the following items should be sent by certified mail	Dismissal letter
In which of the following locations should a CMAA store valued office items such as checkbooks, prescription pads, and access keys ?	In a locked box
A provider request a CMAA to schedule an electroencephalogram for a patient. What is the test for?	Brain function
A patient calls and requests her Muniz Asian records be emailed to her. Which of the following actions should the CMAA take first?	Check the patients file for written authorization
Preparing a clean AC an AA should use which of the following formats when entering the date of birth	MMDDYYYY
Which of the following is patient information that is required on the encounter form?	Account number
Which of the following documents identifies what procedures a patient would want when they are not able to communicate	Advance directives
Which of the following is an example of open hours scheduling	Patients arrive at their own convenience
A CMAA in a specialist office is scheduling an appointment for a patient who has HMO insurance. Which of the following should the assistant obtain prior to the specialist seeing the patient	Referral
EOB- Billed amount	what the provider charges
EOB- Allowed amount	contracted or allowed amount
EOB- Patient pay	Deductible, copay, coinsurance
EOB- provider is responsible for writing this off	Adjustment
EOB - payment amount from insurance	Provider Paid

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