Chapter 4 Word Scramble
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| Question | Answer |
| Patients can be billed for___________ but not _________. | non-covered procedures unauthorized services |
| Guarantor | Person responsible for paying the charges |
| when does the development of an insurance claim begin? | When the providers office completes and submits the CMS-1500 form |
| the check in procedure for a patient who is new to the providers office is __________ than a returning patient. | More extensive |
| Claims attachment | supporting documentation or information that is associated with a healthcare claim or patient encounter |
| it is necessary to submit a claims attachment when using an | unlisted CPT code |
| accept assignment | the provider agrees to accept what insurance allows or approves as payment in full for the claim |
| CMS-1500 form requires responses to standard questions pertaining to: | auto accident: secondary insurance and employment (among other things) |
| clean claim | contains all required data elements needed to process and pay the claim |
| what do you need to know to process a claim | Name and phone number of the third party payer and the name of the policy holder (among other things) |
| SOF | signature on file can be submitted as patient signature as long as the signature is on file in the office. |
| CMS-1500 form is used to ............. | report professional and technical services |
| If a payer marks a claim with "pending" status, | the provider can respond by correcting errors and omissions on the claim and resubmit for reconsideration |
| appeal | a letter signed by the provider explaining why a claim should be reconsidered for payment |
| PAR: Participating Provider | contracts with a health insurance plan and accepts whatever the plan pays for procedures and services performed. The PAR is not allowed to bill the patients for the difference (called balance billing). |
| Encounter Form | the financial record source document used by healthcare providers to record treated diagnoses and services rendered to the patient during the encounter |
| Clearing houses process claims that are filed in a ____________ and _________. | "flat" format converted to a "standard" format |
| The birthday rule | a policy determination for covered children |
| what happens when children are covered by the insurance policy of both parents? | The birthday rule says the parents whose birthday month and day come first int he calender year holds the primary policy. |
| Day sheet | chronological summary of all transactions posted on a specific day |
| Before scheduling an appointment with a specialist, | a managed care patient must obtain a referral form their PCP or Case Manager |
| Gender Rule | states the father's plan is always primary when the child is covered by both parents |
| Primary insurance is the insurance plan... | responsible for paying health care insurance claims first |
| what are SOAP notes used for? | they are used in providers offices to document patients visits |
| What does the health information specialist have the patient do when arriving at the doctor's office? | Have the patient complete a patient registration form |
| Patient Account Record | computerized record of all financial transactions between patients and the pratice |
| Generate a separate __________ and __________ for each patient to maintain each type of information. | financial record and medical record |
| claim attachment | supporting documentation associated with a healthcare claim for patient encounter |
| The patient account record is also called the | patient ledger |
| electronic flat file | clearinghouse claims processing format |
| What two things are used by healthcare providers to record services and diagnoses rendered during the visit? | superbill and encounter form |
| chargemaster | hospital financial record source document |
| NonPAR is a physician who is..... | NOT contracted with an insurance company |
| Modifier | reported on claims to provide clarification about procedures and services performed |
| VAN | Value-added Network; clearinghouse that involves vendors like banks, in the processing of claims |
| examples of covered entities | Private sector health plans Managed Care Organizations ERISA-covered benefit plans Government health plans Healthcare clearinghouses Providers that submit or receive claims electronically |
| _________ insurance pays first and ________________pays after that. | Primary Secondary |
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