CHAPTERS 9-13
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Trouble breathing is a condition that requires immediate | show 🗑
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| show | Instruct the caller to call 911 for an ambulance
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| show | pronunciation
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| show | enunciation
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| The first step in preparing the appointment book is establishing the | show 🗑
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| show | time specified scheduling
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| How can the doctor prove he is not legally responsible if a patient cancels a postoperative follow up appointment and then develops an infection at the incision site? | show 🗑
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| show | reception area
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| show | the elderly
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| show | noise
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| show | golf ball
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| show | the elderly and small children
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| show | choking hazard for young children
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| show | contagious
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| The single most important factor that affects a patient's perception of a physician's office is | show 🗑
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| show | post "thank you for not smoking" signs in the reception area
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| A pediatric playroom should include | show 🗑
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| show | medical history
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| The first document found in a patient record is the | show 🗑
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| A patient's illness and reason for this visit are found in the | show 🗑
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| The best way to make sure the physician sees a patient x-ray report before filing it is to | show 🗑
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| When a physician tries unsuccessfully call a patient, the MA should | show 🗑
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| An example of a "patient sign" is | show 🗑
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| An example of a "patient symptom" is | show 🗑
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| The type of documentation (charting) that provides an orderly series of steps for dealing with any medical case is | show 🗑
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| show | The patient's written consent
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| show | lateral files
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| show | numeric
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| show | inspecting
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| show | storing
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| Who decides to keep patient files inactive or closed in an office? | show 🗑
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| show | permanently in the office
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| How long do physicians need to keep patient records to protect themselves against malpractice? | show 🗑
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| show | Last name, first name, middle name, title
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| show | Closed files
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| show | Contact insurance companies, laboratories, and other providers for copies of the original documents that have been lost
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| The first thing you should do when answering the telephone is | show 🗑
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| When a patient calls for lab results and they are abnormal you should? | show 🗑
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| When may a MA authorize a pharmacy to refill a prescription? | show 🗑
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| The best way to handle a patient that calls the office in real, distressing pain is to | show 🗑
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| show | assure the patient that you will do your best to correct the problem
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| What type of call should be immediately routed to the physician? | show 🗑
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| The appointment scheduling system in which two or more patients are scheduled for the same appointment time is | show 🗑
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| show | patient's who are late, forgot their appointments, or cancel
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| The best way to help a patient remember to schedule an annual appointment or procedure is to place the patient's name into a | show 🗑
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| show | Explain to waiting patients that there is an emergency and they can either wait or reschedule
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| What should you do when scheduling a patient for a fasting procedure? | show 🗑
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| The appropriate procedure to follow with a canceled appointment (with an appointment book)is to | show 🗑
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
vansavage