Restaurant Operations
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| show | a hostess, bus boy, or guest contact
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| show | attractiveness of the exterior of a residential or commercial property
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| What are the responsibilities of a hostess? | show 🗑
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| What are the responsibilities of a server? | show 🗑
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| What is NCO? | show 🗑
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| show | quick shift meeting
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| show | out of an item so take it off the menu for the day
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| What is restaurant forecasting? | show 🗑
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| What are the 2 components of restaurant forecasting? | show 🗑
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| What is a guest count or cover? | show 🗑
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| show | divide total sale by number of guests
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| What is suggestive selling? | show 🗑
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| show | food placed on plates in kitchen and then brought to the dining room and served to guests
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| show | suggestive selling
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| show | point of Sale, kitchen display, guest service solutions
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| What is POS? | show 🗑
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| What are Kitchen Display Systems | show 🗑
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| What are Guest Services Solutions? | show 🗑
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| show | inventory control, food cost, labor management, financial reporting
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| show | digital device to send orders to kitchen
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| show | hiring, employee info, i-9 status, security
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| show | decision making
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| What do Personal Digital Assistants do? | show 🗑
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| show | purchasing, receiving, storing and issuing, food production, stewarding, budgeting, accounting and control
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| How do restaurants know what to prepare each day? | show 🗑
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| When is prep work done for a restaurant? | show 🗑
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| show | cooking line
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| What two things influence a kitchen layout? | show 🗑
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| show | staffing and scheduling, training, controlling production process, management involvement in back of house, employee recognition
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| show | count products on hand, determine how much to make, count how much was actually sold- this all prevents running out and waste
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| What is product specification? | show 🗑
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| Name 5 things purchasing systems determine? | show 🗑
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| How does one avoid theft in the Back-of-the-House at a restaurant? | show 🗑
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| What is a purchase order and what influences it? | show 🗑
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| What is the purpose of receiving in a restaurant? | show 🗑
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| Why should only one person have access to the stores of food? | show 🗑
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| What is the FIFO system and why use it? | show 🗑
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| show | prices that never change rent, interest, depreciation
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| show | prices that change over time payroll, benefits, music and entertainment
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| What is a balance sheet? | show 🗑
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| show | Sheet showing the cost of servicing forecasted sales
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| show | Total Sales-Total Cost of Sales + Other Income - Total Controllable Expenses - Fixed costs - Income Taxes = Net Income
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| What is gross profit? | show 🗑
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| What are operating ratios? | show 🗑
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| show | cost/sales x100
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| What is the formula for cost of goods sold? | show 🗑
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| show | difference between cost of item and sale price
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| What is Labor Cost percentage? | show 🗑
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| show | combined food and labor cost
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| What is Beverage Cost percentage? | show 🗑
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| Lease costs should not be more than ?% of sales. | show 🗑
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| show | leasee must pay for any changes
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| show | expenses that management is in charge of
examples see variable costs
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| Name 10 trends in Restaurant operations. | show 🗑
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| show | Human Resource, financial, administrative, operations
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| show | recruiting, orientation, training, scheduling for shifts, supervision and employee development
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| Name the 2 parts of Financial Management | show 🗑
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| Name the 4 parts of Administration Management | show 🗑
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| Name the 4 parts of Operations Management | show 🗑
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Created by:
LandonFlash